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- Potlaka: A Holistic Approach to Innovation in Service Delivery
- This case study aims to describe the approach used the design and implementation of the Potlaka project, as well as explain how it changed the way business now conducted in the directorate in question. The study will also highlight the numerous areas where alignment with Batho Pele principles has taken...
- Tags: Innovation, Project, Approach, Directorate, Leadership, Strategy, Management
- Case studies
- Plantedirektoratet Automates Business Processes, Advancing Communication With Partners
- Plantedirektoratet the Danish Plant Directorate is a state agency under the Department of the Food, Agriculture and Fisheries. The directorate's task is to help create a development-oriented industry for plants, seeds, fodder, and ecology. The directorate wanted to automate processes involving exchanges of data and services for better cross-agency integration...
- Tags: Business Process, Oracle Corp., Partnership, Directorate, Plantedirektoratet, Service-Oriented Architecture (SOA), Business Structures, Operational Planning, Food & Beverage, Enterprise Software, Web Services, Software, Finance, Business Operations, Manufacturing
- Case studies
Additional Resources
- Norwegian Directorate of Taxes Improves Efficiency Collecting Taxes and Duties
- The Norwegian Directorate of Taxes ensures that the nation's taxes are collected and designated correctly and maintains an accurate, up-to-date national population registry. The challenge was to eradicate lack of integration between different source systems; protect sensitive data and personal details in accordance with strict government requirements regarding security and...
- Tags: Oracle Corp., Taxes, Free Trade, Databases, Financial Planning, Finance, Enterprise Software, Software, Data Management
- Case studies
- The Danish Directorate of Fisheries Tames a Sea of Data to Gain Upper Hand in EU Fishing Industry
- Supplying accurate and easy-to-use data on fish catches, the Danish Directorate of Fisheries DDF keeps Danish negotiators ahead of the game when hammering out EU regulations and quotas. The data is vast, covering fish numbers and species landed in 340 locations across Denmark. The information must be available quickly, the...
- Tags: Industry, SAS Institute, Negotiator, Quota, European Union, Data
- Case studies
- TBTF: The Man From NASA
- I had an invite from Oracle to attend a luncheon with the Tampa Bay Technology Forum TBTF to listen to Russell Romanella, the Director of the Space Station Processing Directorate at Kennedy Space Center, speak about NASA, the space shuttle program and going to Mars.This post originally appeared on an...
- Tags: NASA
- Blog posts 2006-06-02
- Cyber Security 101 Workshop
- The Department of Homeland Security DHS in implementing the President's National Strategy to Secure Cyberspace and the Homeland Security Act of 2002, created the National Cyber Security Division NCSD under the Department's Information Analysis and Infrastructure Protection Directorate.
- Tags: Cyber Security, U.S. Department Of Homeland Security, Homeland Security, Government
- Webcasts
- CRM Pilot Enables Better Relationship Management for U.K. Government
- The U.K. Department for Education and Skills DfES needed to improve its ability to share information with its external partners and with internal customers. DfES chose Capgemini to implement Customer Relationship Management CRM solutions based on Microsoft Dynamics CRM in a pilot project within the Corporate Services and Development Directorate...
- Tags: Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Government, Business Structures, Enterprise Software, Marketing, Software, Finance
- Case studies
- Inter-Agency Collaboration Simplifies Reporting Obligations in Norway
- Three Norwegian government agencies - the Tax Directorate, the Bronnoysund Register Centre, and Statistics Norway - cooperated to establish a common electronic reporting channel for businesses to file government forms. Developed using the Microsoft .NET Framework and the Accenture eGovernment Accelerator, and standardized on products in Microsoft Windows Server System,...
- Tags: Norway, Microsoft Corp., Inter-Agency Collaboration, E-government, Government
- Case studies
- Intel, Cardhome Internet Printing and ForeDigit Co. Ltd.
- The CEA (France's Atomic Energy Authority, Commissariat a l'Energie Atomique) - a major public sector player in technology research - operates in three main areas: energy, information technology and healthcare, defence and security, and building on its excellence in fundamental research. How does the country guarantee the security, reliability and...
- Tags: Intel Itanium 2, Consumer Electronics Association, Intel Corp., Performance Management, Processors, Human Resources, Workforce Management, Semiconductors, Hardware, Components
- Case studies
- Thinking of Safety: Computer Based Training Makes for Safer Ammo Handling
- At the U.S. Army Defense Ammunition Center DAC in McAlester, Okla., Web-based training is helping instructors teach safe handling of ammunition, at much reduced risk and cost. In other words, fewer bangs for less bucks. The DAC is responsible for establishing, maintaining and teaching care standards for storage, transportation, handling,...
- Tags: Ammunition, Computer-based Training, Defense Ammunition Center, Computer-Based Training (CBT), Transportation
- White papers 2006-08-09
- Joint United Nations/OECD System for the Collection and Processing of International Merchandise Trade Statistics
- Significant progress in improving cooperation in the area of international merchandise trade statistics continues to be made by the trade statisticians and Information Technology IT specialists of the Statistics Division of the United Nations UNSD and the Statistics Directorate of the Organisation for Economic Cooperation and Development OECD who are...
- Tags: U.N., Strategy, Management
- White papers 2006-04-28
- Consistent Methodology and Training Lead to Project Success for Department of National Defence
- In 1998, the Directorate of Information Systems Project Delivery DISPD was given a mandate by the Assistant Deputy Minister for Information Management to improve the IM project delivery process and become a recognized competency centre for IM project management within the Department. In response, a Project Delivery Management PDM framework...
- Tags: IM, Training, Project Management, Instant Messaging, Tools & Techniques, Workforce Management, Strategy, It Operations, It service Management, Internet, Online Communications, Management, Human Resources
- Case studies
- Air Armament Center Makes ABC Work: Reduces Costs and Cycle Times, Justifies Requirements
- Equipping the United States and its allies with sophisticated weaponry, the Air Force Materiel Command's Air Armament Center AAC is responsible for developing, acquiring, testing, deploying and sustaining all air-delivered weapons. It's a vital mission, but like most government agencies today, the AAC is trying to do more with less....
- Tags: SAS Institute, Activity Based Costing
- Case studies 2006-10-20
- Queen's University Belfast Introduces Improvements Across the Board With Intel Technology
- In order to improve the facilities available to students and researchers, and advance its academic reputation, Queen's University Belfast has initiated the migration of all administrative, academic and business applications to an Intel Itanium 2-based microarchitecture, running Microsoft SQL Server 2005 on Microsoft Windows 2003. After a test run by...
- Tags: Microsoft SQL Server, Board, Intel Itanium 2, Microsoft Corp., Microsoft SQL Server 2005, Intel Corp., Queen, Processors, Microsoft Windows, Enterprise Software, Databases, Semiconductors, Hardware, Components, Operating Systems, Software, Data Management
- Case studies
- U.S. Army Enhances Security With Improved Identity and Access Software
- To securely manage information and communications, the Army wanted an identity and access solution that could integrate into its 14 separate domain forests. Users currently access protected information with a Common Access Card and PIN. The Advanced Technologies directorate tested Active Directory Rights Management Services AD RMS to safeguard information...
- Tags: Security, Advertisement, U.S. Army, Microsoft Access, Identity, Advanced Technologies, Microsoft Windows Server 2008, Operating Systems, Microsoft Windows, Software
- Case studies 2007-12-01
- I wonder if Yahoo or MSN knows they're about to give me 250K Sterling
- This message is not flagged. [ Flag Message - Mark as Unread ] Date: Sat, 29 Sep 2007 18:40:05 -0700 From: "YAHOO LOTTORY INTL INC" Subject: FROM YAHOO ONLINE We happily announce to you the draw of the Yahoo Lottery Intl Incprograms held on the 26th of September...
- Tags: sleepin'dawg, MSN, Yahoo! Inc.
- Discussion threads 2007-09-29
- SIMposium 2008 announces keynote themes
- SIMposium 08 will be held November 9-12, 2008 in Lake Buena Vista, FL. Produced by SIM and the SIM Central Florida Chapter, it is designed for and by CIOs to enable peer-to-peer exchange on current business issues, to examine industry best practices, and to further develop business alliances. ...
- Tags: SIM Card, Information Technology, Speaker, Leader, SIMposium 2008, Strategy, Flash Memory, Cellular Phones, Management, Consumer Electronics, Personal Technology, Toni Bowers
- Blog posts 2008-06-06
- IT Dojo: Disable USB storage under OS X or Windows
- Hollywood would have IT pros believe that the biggest threat to network security comes from international super hackers or high school kids trying to download games like global thermonuclear war. In reality, we face a more mundane threat--our end users, particularly those wielding USB storage devices.These pocket-sized devices can store...
- Tags: TechRepublic Inc., Storage Device, Information Technology, Microsoft Windows, Apple Mac OS X, USB, Storage, Hardware, it dojo, Strategy, Management, USB storage device, flash drive, security, USB flash drive
- Videos 2008-04-28
- Video: Disable USB storage under OS X or Windows
- Hollywood would have IT pros believe that the biggest threat to network security comes from international super hackers or high school kids trying to download games like global thermonuclear war. In reality, we face a far more mundane threat--our end users, particularly those wielding USB storage devices. ...
- Tags: Storage Device, Microsoft Windows, Video, USB, Apple Mac OS X, Storage, Operating Systems, Software, Apple Mac OS, Hardware, Bill Detwiler
- Blog posts 2008-05-05
- With IBM system, Army hopes to crush paperwork
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ReutersNo more passing the buck. The U.S. Army has enlisted IBM and a handful of other companies to create an automated record-keeping system that will end the...
- Tags: Performance appraisal, Digital signatures, Performance management, Team management, Content management, Enterprise software, U.S. Army, IBM Corp.
- Technical articles 2004-12-20
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