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E-Learning Helps Keep Adobe Sales Ahead of the Pack: Adobe Systems is dedicated to remaining the premier provider of graphic design, publishing and imaging software for Web and print production. In order to maintain its competitive advantage, Adobe realizes that its sales people need to be the most knowledgeable in the industry. DigitalThink helped Adobe develop a curriculum of...; Tags: Adobe Systems Inc., DigitalThink, Sales Strategy, Sales Force Management, Desktop Publishing, E-learning, Sales, Software, Enterprise Software; Case studies
Staying in the Know at Internet Speed: As the Internet and e-commerce are dramatically changing the way that companies do business, KPMG Consulting, as a leader in e-commerce business solutions, anticipated its business's great demand for "dotcom" projects. KPMG Consulting realized that increasing the speed at which its consultants could gain new information about cutting-edge e-commerce strategies...; Tags: KPMG Consulting Inc., DigitalThink, E-business, Web Technology, E-business/E-Commerce, E-learning, Internet, Enterprise Software, Software; Case studies

Knowing the latest CRM acronyms will keep you on top: For IT managers, staying ahead of the customer relationship management CRM game can be a difficult task. Here is an overview of knowledge management and a look at the CRM role played by a new IT position, the CCO or chief customer officer.Blending business processes and technology to form customer-centric...; Tags: Strategy, Customer relationship management (CRM), Advertising & Promotion, Dana Norton, chief customer officer, knowledge, CRM, knowledge management; Technical articles 2001-01-19
An insider's guide to Oracle certification, part 2: To maximize the number of certification options, Oracle Corporation currently offers four types of Oracle certifications. They are designed to encompass all job areas using Oracle, including DBA, developer, and operator.In this installment, we examine the Oracle certification series and take a closer look at the Oracle exams. In an...; Tags: Quality, Donald Burleson, Oracle Corp., certification; Technical articles 2002-04-19

IT Hiring Kit: IT Manager: The IT Hiring Kit for IT Managers will help you interview, evaluate, and select suitable candidates for a new IT Manager position. This kit comes with ...; Buy Now

TechRepublic Power Checklist: Securing Windows XP: If you have just finished installing Windows XP and you think the work is done, you're wrong. Some of the most important steps to getting Windows XP u ...; Buy Now