2 Resources for

deregulation

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The Deregulation of Electricity: Deregulation will be more beneficial to large users of electricity than small residential users. The large user will be able to take advantage of volume and long term contracts to drive the price down. In order to purchase electricity on a competitive basis the purchaser must have an extensive understanding...; Tags: Electricity, Deregulation, Regulations, Government; White papers
Romande Energie Increases Operational Efficiency in Preparation for Swiss Electricity Market Deregulation: Romande Energie wanted to reduce the amount of time-wasting manual work caused by employees copying geographical and asset data between the company's different mapping and network design systems. The challenge was to provide better - and faster - information to customers calling with inquiries about their electricity supply. The company...; Tags: Oracle Corp., Deregulation, Network Design, GIS, Asset Management, Network Administration, Networking, Databases, Software, Operational Planning, Business Operations, Enterprise Software, Data Management; Case studies

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Verbund Turns to mySAP E-Procurement: Verbund, Austria's largest power generator and distributor, relies on integrated software solutions from SAP to optimize its procurement and sales processes. Deregulation within the EU put the business under pressure to rationalize as fast as possible, and as a result, mySAP E-Procurement was implemented in a record time of two...; Tags: mySAP, E-procurement, SAP AG, Procurement, Verbund Management Team, Purchasing & Procurement, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Business Operations, Sales, Software; Case studies
How Expert Call Centre Solutions and Support Are Helping the Number 118-118 Maintain Its Competitive Edge: With the deregulation of the UK directory assistance market only few months away, a complete high-performance contact centre capability was needed to successfully challenge the incumbent provider. Greenfield implementation of two IP-connected contact centres to support more than 1,000 agents; and provide a fully integrated solution offering total multi-vendor application...; Tags: Avaya Inc., Real Estate, Regulations, Leadership, Business Operations, Government, Management; Case studies
Consolidating Data Protection and Business Continuity Operations With Symantec Software: Deregulation and the Internet revolution provided the opportunity for SBI Holdings to offer customers one-stop shopping for financial services over the Internet. However, the company had to take steps to streamline its data protection operations, both to save costs and protect its stakeholders' interests. Symantec software helped the company accomplish...; Tags: Software, Symantec Corp., Data Protection, Business Continuity, Disaster Recovery, Backups, Security, Data Management; Case studies 2007-07-13

Challenges for IPTV Services Delivery: IPTV is getting a lot of buzz. It is being considered a first line strategy for Telecom operators to stave off churn and open up new revenue paths in wake of deregulation in the telecom markets. And while offering advanced TV content over fiber or DSL is a first step,...; Tags: IP Television, TVs, Tv & Home Theater, Broadband Internet, Telephony, Personal Technology, Home Entertainment, Telecommunications, Networking; White papers 2005-11-08
Multichannel Messaging From IBM: Is your postal organization looking to offer new services, such as bill payment, consumer preference services and security-rich e-mail, while finding new ways to save costs? The multichannel messaging solution from IBM offers a comprehensive range of electronic services in one solution designed to improve operational cost savings. Postal solutions...; Tags: Messaging, IBM Corp., Groupware, Product Marketing, Enterprise Software, Software, Marketing; White papers
Productivity Point International Case Study: PP&L, Inc.: Pennsylvania-based PP&L delivers electricity to 1.3 million customers in the eastern part of the state. When it comes to keeping employees plugged in with the latest technologies, the Fortune 500 company partners with Productivity Point as its expert connection in training, help desk support, and consulting services. With the advent...; Tags: Training, Help Desk, Workforce Management, Call Centers, Business Structures, It Operations, Human Resources, Finance; Case studies
ITIL in Action for Saudi Telecom: Saudi Telecom, one of the largest Middle Eastern telecommunications providers, has asked the global leaders in ITIL Information Technology Infrastructure Library standards, PinkRoccade now Getronics, to implement the framework enterprise-wide across nearly 5,000 IT staff. The first implementation of its kind, this challenging and groundbreaking project is to prepare the...; Tags: Getronics, ITIL, Process Improvement, It Services, Quality, Business Operations; Case studies
Let Go to Grow: Linda Sanford discusses ideas from her new book: Commoditization, the ultra-competitive marketplace and deregulation are often looked at negatively, but Linda Sanford explores ways to make these challenges the basis for success. The effective use of technology, more sophisticated business models and commitment to cultural change provide the steps to adapting to change in ways that lead to...; Tags: IBM Corp., Regulations, Strategy, Government, Management; White papers 2006-03-01
Netra X4200 M2 Server: Architecture: This white paper describes the architectural features and benefits of the Netra X4200 M2 server. Deregulation and privatization has created intense competition in the worldwide telecommunications market over the past few years. The marketplace continues to evolve as voice and data solutions become more integrated and next-generation wireless, video, and...; Tags: Sun Microsystems Inc., Messaging, Marketplace, Telephony, Telecom & Utilities, Telecommunications, Groupware, Networking, Enterprise Software, Software; White papers 2007-03-01
Customer Relationship Management for Postal Service Enterprises: In the face of significant revenue loss due to massive market transformation, postal enterprises are responding to privatization, deregulation, and the explosion in communications technologies by transforming themselves into adaptive high-tech enterprises offering a range of mail, logistics, and financial services. Nowadays, the enterprises most likely to succeed are traveling...; Tags: SAP AG, Enterprise, CRM, Supply Chain, Customer Relationship Management (CRM), Enterprise Software, Regulations, Business Operations, Software, Government; White papers 2005-07-01
Oracle Case Study: Lafayette Utilities System: Lafayette Utilities System LUS, serving the people of Lafayette for more than 100 years, realized that its 30-year-old legacy system wasn't keeping up with the business demands. Deregulation was also presenting major challenges that LUS's system could not support. The organization selected Oracle's PeopleSoft Enterprise CIS for Utilities, part of...; Tags: PeopleSoft Inc., Oracle Corp., Hardware Upgrade, Operational Accounting, Regulations, Telephony, Hardware, Finance, Government, Networking; Case studies
Competitive Success and Commercial Excellence: Through its trusted brands, the client reaches the public every working day in mail, parcels and express services and post office branches. Reinventing their business to meet their customers' needs and the demands of competition is essential to achieving their goal to be the world's leading postal service. To achieve...; Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software; Case studies
United Utilities Powers Pervasive Solution With WebSphere MQ Everyplace: United Utilities Metering United Utilities is staking its success on a strong IT solution. Based in Manchester, United Utilities provides metering and billing services for 2.5 million gas, electric and water consumers in northern England. The challenge was to improve field-force productivity to enhance competitive edge under deregulation. The solution...; Tags: Solution, Billing, IBM WebSphere, IBM WebSphere MQ, Groupware, Middleware, Enterprise Software, Software; Case studies
Australian Agribusiness Pushes Data to Remote Employees to Speed Customer Response: GrainCorp is a leading Australian agribusiness and the largest grain handler on the east coast of Australia, servicing both local and international markets. With industry deregulation and increasing competition, GrainCorp needed to improve its decision-making speed, increase site scheduling efficiency, and ensure outstanding customer service. To achieve these goals, GrainCorp...; Tags: Decision-making, Workforce, GrainCorp, Tools & Techniques, Workforce Management, Recruitment & Selection, Management, Human Resources; Case studies 2007-06-01
Erdgas Sudsachsen Implements Multichannel CRM System to Meet Customer Needs: As the German energy market was opened up to other regional and multinational gas companies, Erdgas Sudsachsen suddenly faced formidable competition for its gas services. Immediately following this deregulation, CRM became the most important priority for Erdgas Sudsachsen. Erdgas Sudsachsen understood it could only compete effectively if it completely understood...; Tags: CRM System, Oracle Corp., CRM, Erdgas Sudsachsen, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing; Case studies
HP Thin Client Computing: A Financial Services Industry white paper: Recent years have seen big changes in the financial services industry driven by a number of factors - customer demand for higher service levels, the impact of deregulation, changes in employment patterns, and the ever-increasing scrutiny for good governance amongst them. In turn, these factors have had a major impact...; Tags: Hewlett-Packard Co., Financial, Thin Client Computing, Thin Client, Thin Clients, Hardware; White papers 2006-07-01
Vonage says it may face bankruptcy: Existing Vonage CustomersI wonder how bankruptcy would effect existing customers. Any thoughts?welleither someone buys the assets at bargain prices and continues to operate under the new rules caused by the lost lawsuit,or it disappears and all customers are left hanging!All I can say is, "Woo-Hoo, Woo-Hoo-Hoo!"I won't miss having...; Tags: Telephony, TELECOMMUNICATIONS, matt.potter@..., Vonage Holdings Corp., bankruptcy, Verizon Communications Inc.; Discussion threads 2007-04-18
TXU Energy Capitalizes on e-Billing by Bringing It in House: Facing utility deregulation and a range of potential new competitors, TXU Energy needed to differentiate itself, while also building stronger relationships with its customers. The company, which is the largest provider of electricity and natural gas services in the state of Texas, also was looking for ways to reduce operating...; Tags: Billing, Oracle Corp., Siebel Systems Inc., Electronic Billing, Natural Gas, Telecom & Utilities; Case studies

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