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Counterpoint: Five reasons to decentralize your IT department
See the top five benefits for decentralizing your IT department, and the trade-offs you have to make if you decentralize, in this episode of Sanity Savers for IT Executives. Also see: Five reasons to centralize your IT department
Tags: TechRepublic Inc., Information Technology, Department, Strategy, Management, sanity savers
Videos 2008-07-16
Video: Counterpoint -- Five reasons to decentralize your IT department
See the top five benefits for decentralizing your IT department -- and the trade-offs you have to make if you decentralize -- in this episode of Sanity Savers for IT Executives. by Jason Hiner
Tags: Information Technology, Department, Video, Corporate Communications, Strategy, Marketing, Management, Jason Hiner
Blog posts 2008-07-16
Is your IT department in good shape?
This author is not a huge fan of complex frameworks, because they get misunderstood and misused, so he offers a very simple and practical way of accessing the current state and potential future of your IT organization. by Ilya Bogorad
Tags: Information Technology, Light, Department, Outsourcing, Organization, Training Budget, Ilya Bogorad, Strategy, Management
Blog posts 2008-06-12
Use asset tracking to provide better support
The small research department I inherited was pretty thin on IT practices when I joined up. There weren't too many users to worry about, so the previous tech manager could get by without having many documentary procedures in place. He kept most of the maintenance history of his machines in...
Tags: Asset, Department, Hardware, Help Desk, Insurance, Financial Planning, Call Centers, It Operations, Business Operations, Corporate Insurance, Finance, William Jones
Blog posts 2008-04-29
Examine group behavior to identify causes of nonperformance in your IT department
Much is being discussed, written, and applied regarding the IT value chain and the best practices in IT management that focus on three fundamental dimensions: people, process, and technology. However, IT executives must look deeper into their organizations to identify, understand, and address the true source of their successes and...
Tags: Information Technology, Department, Behavior, Organization, Strategy, Management, Change Tech Solutions
Blog posts 2008-04-24
Prediction: Microsoft will leapfrog Vista, release Windows 7 early, and change its OS business
Microsoft is nothing if not responsive to its customers. In fact, it's hyper-responsive. That's why we've ended up with feature-bloat in both Microsoft Windows and Microsoft Office as the company has tried to please everyone by including everything-but-the-kitchen-sink in its software. And that's why Microsoft will ultimately...
Tags: Microsoft Windows 7, Microsoft Windows XP, Operating System, Department, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows, Operating Systems, Software, Jason Hiner
Blog posts 2008-04-21
Sanity check: Counterpoint -- five reasons to decentralize your IT department
I extolled the benefits of centralizing your IT department last week, and now I'm going to provide the counterpoint: the top five advantages you can gain by decentralizing your IT department. 5. IT is a smaller target for budget cuts Decentralizing primarily involves taking parts of the IT...
Tags: Information Technology, Department, Strategy, Management, Jason Hiner
Blog posts 2008-04-06
Poll: Is your IT department centralized or decentralized?
It is one of the timeless debates of IT: centralization vs. decentralization. Take this TechRepublic poll to chime in whether you consider your IT department to be centralized or decentralized. [Poll=23] by Jason Hiner
Tags: Information Technology, Department, Strategy, Strategic Planning, Management, Jason Hiner
Blog posts 2008-03-31
Only 45% of IT departments blocked the NCAA Tournament in 2008
Businesses and their IT departments often dread the opening round of the NCAA Basketball Tournament. The first two days -- always a Thursday and a Friday -- feature games that start at 12:00 PM Eastern, and the games are now broadcast over the Internet, which means millions of workers can...
Tags: Information Technology, Department, Worker, Games, Strategy, Personal Technology, Management, Jason Hiner
Blog posts 2008-03-28
Sanity check: IT-business alignment, part 2 -- avoiding the alignment trap
For highly-motivated IT leaders who are trying to figure out why IT departments are losing clout in many businesses, the best thing you can read right now is the study Avoiding the Alignment Trap in Information Technology from the MIT Sloan Management Review. I consider it one of the most...
Tags: Alignment, Information Technology, Department, Strategy, Management, Jason Hiner
Blog posts 2008-03-24
Poll: Does your IT department block the NCAA Tournament?
[Poll=19] by Jason Hiner
Tags: Tournament, Information Technology, Department, Strategy, Management, Jason Hiner
Blog posts 2008-03-18
IT departments brace for video onslaught during March Madness 2008
During my early teenage years, I came down with a head cold during the same week in mid-March for four straight years. Mysteriously, my sickness coincided with the week that the NCAA Tournament opened in each of those years, so I was able to watch all of the first round...
Tags: Web, Information Technology, Department, CBS Broadcasting Inc., Video, Channel Management, Games, Corporate Communications, Strategy, Marketing, Personal Technology, Management, Jason Hiner
Blog posts 2008-03-18
Sanity check: Should IT support user-owned smartphones?
The issue of IT departments supporting user-owned smartphones is such a hot topic right now that at the Gartner Mobile & Wireless Summit last week there was no less than three sessions in which it became one of the primary topics, and there were a lot of other sessions where...
Tags: Apple iPhone, Mobile, Information Technology, Department, Smart Phone, Gartner Inc., Apple Inc., Smart Phones, Cellular Phones, Handhelds, Strategy, Consumer Electronics, Personal Technology, Hardware, Management, Jason Hiner
Blog posts 2008-03-10
New book says IT departments heading for extinction
Nicholas Carr, author of The Big Switch: Rewiring the World, from Edison to Google, maintains that in 10 to 20 years, the traditional IT department will be a thing of the past. According to Carr, "The idea that every company needs its own IT department is dying." ...
Tags: Software-as-a-service, Information Technology, Department, Strategy, Management, Toni Bowers
Blog posts 2008-01-30
Sanity check: The 10 biggest headaches of 2007 for CIOs and IT managers
IT is largely about solving problems and keeping the business running, and the higher up you are in the IT department the bigger the problems you have to solve. This edition of Tech Sanity Check identifies the 10 biggest problems that CIOs and IT managers faced in 2007. ...
Tags: Centralization, Information Technology, Department, Compliance, Problem, Strategy, Management, Jason Hiner
Blog posts 2007-12-17
Handling the misdirected call
Have you ever called a company but reached the wrong department? Annoying, isn't it? However, if the person you called takes time to get you the right area, you feel better. Conversely, if that person proves to be useless, or transfers you to a second wrong department,...
Tags: Department, Caller, Help Desk, Call Centers, It Operations, Calvin Sun
Blog posts 2007-10-21
Poll: Which consumer technology causes the most havoc for your IT department?
The widespread use of consumer technologies such as smartphones, Web mail, and USB flash drives has made it easier for users to communicate and to share and transport their personal and work data. But it has also resulted in many additional headaches and new challenges for IT departments. We'd like...
Tags: Information Technology, Department, Jason Hiner
Blog posts 2007-09-14
Is your IT department scalable?
Software deployment and hardware implementation aren't the only parts of the IT department that should be designed with scalability in mind. Growing the department also involves the human factor – and the way the IT staff is structured and the way its members work together can determine whether growth comes...
Tags: Strategy, Deb Shinder, NETWORKING, RAID, Servers, network, hardware, ItÂ, SMB Strategies Newsletter, Job, Team, Information Technology, Department, Person, Team Management, Management
Technical articles 2006-09-25
Protect your network from your IT Department
Protect your network from your computer users.Accountability and best practices are for everyone. The thing to keep in mind is that when your users lock themselves out of their own data who is accountable? Protecting your network from your IT department is like protecting yourself from the police. I...
Tags: Protect, IT Department, network
Discussion threads 2004-10-19
Create and sustain a customer focus within projects
Whether the clients you serve are inside or outside your organization, creating and sustaining customer focus is crucial to your success as an IT department. As a project manager or business analyst, you have a unique opportunity to understand your customer needs, and you can lead your IT department in...
Tags: Information Technology, Department, Joe Goss, Strategy, Leadership, Management
Download resources 2008-01-10


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