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department of information technology

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Department of Information Technology Strategic Plan: The Department of Information Technology is being used to deliver around-the-clock services to Fulton County citizens and to improve service quality and staff productivity. The Department of Information Technology is committed to a government-without-walls approach that will provide needed services 24-hours a day, 365- days a year. Based on recent...; Tags: Information Technology, Georgia, Department Of Information Technology, Strategy, Management; White papers 2005-04-21
Managing Information Technology: Nevada's Department of Information Technology Strategic Plan: The Department of Information Technology DoIT continues to aggressively evaluate the technical strategy to find ways to better serve our customers. This paper depicts the immediate IT needs of the state, and the recommended strategies to meet these needs. The paper addresses fundamental questions of strategy regarding how information technology...; Tags: Information Technology, Nevada, Department Of Information Technology, Strategy, Management; White papers 2005-01-31
CA Partners With the Government of Punjab to Deliver Critical Services: The Department of Information Technology's DoIT, Government of Punjab, basic objective is to provide better service to the Government. The DoIT decided to adopt a state of the art, proactive information technology monitoring mechanism. The motive was simple - to deliver efficient services in the Government to Government (G-to-G) and...; Tags: CA Unicenter, Partnership, Network, Government, Computer Associates International Inc., Department Of Information Technology, It Management, It service Management; Case studies

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City of Westminster: Information Technology Department Strategic Plan: The purpose of establishing a formal strategic plan for the City of Westminster Information Technology Department is to provide a clear, comprehensive document to effectively communicate the City's technology direction, priorities and strategy, and to consolidate multiple documented and undocumented strategies into a formal plan. Furthermore, this plan serves to...; Tags: Information Technology, Strategy, Management; White papers 2005-01-01
Policy and Procedures: Help Desk Service Level Agreement (SLA): Technology support services are provided through the Information Technology Services ITS Help Desk unit. This support unit is committed to delivering quality customer service and technical solutions in support of campus wide technology. To ensure the best possible support, the Help Desk provides NJCU Faculty and Staff with this Service...; Tags: City University, Information Technology, New Jersey, Help Desk, Call Centers, Strategy, Service Level Management, It Operations, Management, It service Management; White papers 2004-05-01

The Kentucky Department of Education Is Leveraging Information Technology to Take Educational Opportunities to New Heights With a Flexible, Robust and Secure Nortel Solution: Through the Kentucky Department of Education, the Office of Education Technology laid out its "2007-2012 Education Technology Master Plan" with the objectives of providing equal access to technology for all teachers and students, enhancing their teaching and learning experiences in Kentucky's classrooms, and to thereby prepare all Kentucky children to...; Tags: U.S. Department Of Education, Nortel Networks Corp., Information Technology, Kentucky, Workforce Management, Recruitment & Selection, Microsoft Office, Human Resources, Office Suites, Software; Case studies 2008-02-14
Full Suite of Dell Services Helps Michigan Department of Information Technology and Department Human of Services Deploy More Than 7,200 New Systems: The Michigan Department of Human Services DHS serves a wide range of needs for Michigan families, from child protective services to adoption and adult placement as well as medical and food assistance programs. DHS wanted to refresh technology and migrate operating system platforms in 115 sites across 83 widespread counties...; Tags: Dell Computer Corp., Information Technology, U.S. Department Of Homeland Security, Michigan, Asset Management, Food & Beverage, Operational Planning, Business Operations, Manufacturing; Case studies 2006-04-13
Healthcare IT Department Develops Project Leaders Through e-Learning: Based in Wilmington, Del., Christiana Care Health System is one of the largest healthcare providers in the mid-Atlantic region. Christiana Care's information technology department supports various projects throughout the health system that often require specialized training or expertise in particular IT areas, as well as project management skills. Following a...; Tags: Information Technology, Leader, E-learning, Health Care, SkillSoft, Healthcare IT Department, Vertical Industries, Strategy, Benefits, Healthcare, Enterprise Software, Software, Management, Human Resources; Case studies
Microsoft Access Reports - Separating Information: I have created a report where specific information is ordered by department and I'm trying to get each department on a separate page in the report but I get the accounting department on one page and part of the sales department, and so on. I'd like to know how to...; Tags: RPosten@..., Microsoft Corp., Microsoft Access; Discussion threads 2007-07-23
Department of Defense Organization Offers One-Stop Shop for All Service Requests With BMC Remedy Help Desk: This Department of Defense organization is comprised of almost 50,000 individuals who serve the U.S. military worldwide, 24 hours a day, seven days a week. When replacing an outdated help desk solution, the Department of Defense Organization turned to BMC Software. The Department of Defense Organization selected BMC Remedy Help...; Tags: BMC Software Inc., U.S. Department Of Defense, Remedy Corp., Help Desk, Call Centers, It Management, It Operations, It service Management; Case studies
City of Austin Emergency Contingency Plan Includes Dell: In addition to its normal workload of supporting the City of Austin's increasing population, the city's Communications and Technology Management department was suddenly tasked with providing technology resources for thousands of New Orleans evacuees relocated to Austin after Hurricane Katrina. The department created a Technology Response Team consisting of volunteers,...; Tags: Dell Computer Corp., Austin, Contingency Plan; Case studies 2008-02-01
Poll: Which consumer technology causes the most havoc for your IT department?: Which consumer technology causes the most havoc for your IT departmeConsumerisation as Gartner put it. my answer would be all of the above.Time to kick everyone off the server network only allow the untamperable apps out plus little no data on the machine and let users do whatever... up to...; Tags: rw@..., IT Department, consumer technology, upper management, information technology; Discussion threads 2007-09-14
The Department of Information Industry of Guangdong Province: The Department of Information Industry of Guangdong Province in China needed a highly reliable online credit information system. Using Sybase technology, the department created a solution that delivers uninterrupted services, data security and easy maintenance and management. Sybase Replication Server moves and synchronizes data across multiple databases to handle challenges...; Tags: Industry, Sybase Inc., Data Management, Databases, Enterprise Software, Software; Case studies
San Francisco Fire Department Explores Mobile Computing: This webcast shows how Oracle Direct is helping the San Francisco Fire Department explore mobile computing technology to quickly and accurately collect and disseminate critical fire inspection information.; Tags: Oracle Corp., Mobile, Mobile Computing, Handhelds, Wireless, Advertising & Promotion, Hardware, Marketing; Webcasts
Department of Parliamentary Services OneOffice Platform: The Department of Parliamentary Services DPS is one of three departments which comprise the parliamentary service and directly support the operation of parliament. This case study explains the OneOffice Platform, the most comprehensive computing platform developed for the Commonwealth Parliament and the largest information technology project the DPS has ever...; Tags: Enterprise Management, Utility Computing; Case studies
Lexmark Legal Department Saves Time With MFP and Scanning Solution Using Its Own Technology: Corporate legal departments are all about documents. And documents have always been about paper. Even here at Lexmark, that has been true. Fortunately, that's changing. At Lexmark, we not only invent the technology that transforms paper documents into electronic images, we're now using this technology in Lexmark's legal department. With...; Tags: Lexmark International Inc., Tools & Techniques, Management; Case studies
Department of Public Instruction: Strategic Information Technology Plan: This plan articulates a vision for IT, key strategic directions and specific projects. It continues to use a framework of four architectures, technology, applications, data, and organization, although the agency recognizes the interconnection of the architectures. Information security and privacy is of prime concern in the business program units. No...; Tags: Information Technology, Wisconsin, Architecture, Strategy, Security, Management; White papers 2005-03-01
Enabling Better Policing in Sacramento: In an effort to arm its beat cops with the most accurate and up-to-date crime-fighting information available, the Sacramento Police Department partnered with HP to develop its Mobile Report Entry MRE system, which is helping officers match criminals to crimes more quickly than ever before. The centerpiece of the program...; Tags: Sacramento, Hewlett-Packard Co., Mobile, Advertising & Promotion, Marketing; Case studies 2005-09-01
South Carolina Department of Probation, Parole and Pardon Services Concentrates on Highly Secure Networking: The South Carolina Department of Probation, Parole and Pardon Services is charged with the active supervision of more than 35,000 offenders who are on probation, out on parole, or have been released as youthful offenders by the state Department of Corrections. In setting up a secure and assured networking solution,...; Tags: Network, Juniper Networks Inc., Probation, Team Management, Intrusion Detection, Network Security, Networking, Firewalls, Security, Management; Case studies
Data Domain Case Study: Department of Energy Lab: The client is a Department of Energy lab, which was created in the late 1990s to study genome mapping, DNA sequencing and technology development. Challenged by the need to more rapidly backup and restore 20TB of large genomic data sets, the IT department at a California-based Department of Energy lab...; Tags: Client, Department Of Energy, Lab, Backups, Biotechnology; Case studies

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