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- TechRepublic Author Biography
DEBRA LITTLEJOHN SHINDER is a technology consultant, trainer and writer who has authored a number of books on computer operating systems, networking, and security. These include Scene of the Cybercrime: Computer Forensics Handbook, published by Syngress, and Computer Networking Essentials, published by Cisco Press. She is co-author, with her husband,...- more about Deb Shinder »
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- Don't get derailed by Office 2007 compatibility issues
- As with any major upgrade, Office 2007 brings concerns about compatibility. Deb Shinder explains how to minimize compatibility headaches when you make the jump to the latest version. by Debra Littlejohn Shinder
- Blog posts 2008-06-13
- Managing mobile devices the Microsoft way
- We live in an increasingly mobile world, and enterprise IT administrators must now deal with a wide array of devices connecting to the corporate network. In addition to users' home computers and both company-issued and personally-owned laptops, many of today's workers expect to be able to access their email, contacts,...
- Blog posts 2008-03-28
- Will the iPhone ever be a true unified communications device?
- Many have hailed Apple's iPhone as having revolutionized the mobile phone industry, and it has certainly made an impression. Other cell phone vendors are now coming out with devices that include one or more of the features made popular by the iPhone, such as extra-large screens and more support for...
- Blog posts 2008-03-14
- Understand the role of Wi-Fi in unified communications
- Wireless technologies have played a big role in opening up Internet access -- and thus the ability to communicate with others in remote locations -- to more people in more places. As communication methods converge, Wi-Fi makes it easier for you to access e-mail, instant messages, faxes, voice mail, and...
- Blog posts 2008-03-07
- Telepresence: The next best thing to being there
- In anticipation of the March 18 and 19 Telepresence World 2008 conference in London, market research firm Frost & Sullivan announced that it expects revenues for the emerging telepresence industry to increase by nearly 850 percent in the next five years. It predicts total world-wide revenues will be around $1.4...
- Blog posts 2008-02-29
- Unified communications terminology cheat sheet
- If your organization is considering implementing a unified communications solution, you may feel a bit overwhelmed as you examine the options from different vendors. Understanding the new terminology that has sprung up around the new technologies can sometimes be a struggle.To prepare you to intelligently discuss your...
- Blog posts 2008-02-22
- Security threats in a unified world
- Amid all the excitement surrounding the unification of our communications technologies, the issue of security sometimes gets lost in the shuffle. Maybe some are assuming that the threats are the "same old, same old" that plague those same communications methods in their more stand-alone forms. But it's that and more....
- Blog posts 2008-02-15
- Ask these questions to decide your unified communications strategy
- Everybody knows by now that UC is the "next big thing," and many companies are rushing to implement some version of it. As with most tech trends, some are going in blindly, without really analyzing what the costs and benefits will be -- or whether the latter outweighs the former....
- Blog posts 2008-02-08
- The evolution of UC with Windows Mobile devices
- Much has been written about Microsoft's Unified Communications initiative in terms of Office Communications Server 2007 and Exchange 2007. The "missing link" is the ability for today's mobile devices - handheld PDA phones and smartphones - to integrate with those server products for a total UC experience for end users....
- Blog posts 2008-02-01
- Presence: What is it, and why do you need it?
- A key concept that you'll run across again and again in discussions of unified communications is presence. Most users -- and even many IT pros -- have only a vague idea of what it means. Is presence just another buzzword used to sell UC products, or is...
- Blog posts 2008-01-25
- Web-based video chat for business or pleasure
- SightSpeed provides video chat and video conferencing services for home and business users. At this year's Consumer Electronics Show CES in Las Vegas, the company announced a new Web-based version of its video chat service called SightSpeed Light that requires no software download or installation. SightSpeed Light...
- Blog posts 2008-01-16
- Unified messaging with Exchange 2007
- Microsoft touts Office Communications Server OCS, the successor to Live Communications Server LCS, as the cornerstone of its unified communications solution, but OCS targets enterprise-level organizations. Although pricing for OCS is not yet available, LCS costs $1,199 for the Standard Edition with five client-access licenses CALs or $4,969 for the...
- Blog posts 2008-01-11
- Does UC present new opportunities for spammers?
- As we head into a new year, 2008 promises to bring about revolutionary changes in the ways we use familiar communications tools. The premise of the coming integration of different forms of messaging -- e-mail, voice, IM -- into unified communications systems is exciting. UC makes it easy to get...
- Blog posts 2008-01-04
- On the client side: OCS client software and hardware
- Microsoft's Office Communications Server OCS 2007 is the cornerstone of the company's unified communications UC strategy. OCS is the successor to Live Communications Server LCS 2005, but what a difference a couple of years can make. Microsoft's ambitions for OCS go well beyond the scope of functions provided by LCS,...
- Blog posts 2007-12-14
- Microsoft UC for the rest of us
- Most everyone in the IT industry has heard of Microsoft's Live Communications Server 2005/Office Communications Server 2007 (LCS/OCS), the previous/just-released versions of its instant messaging, audio/video conferencing, and "presence" product for the enterprise, which now supports VoIP using the standard SIP protocols. But Microsoft designed LCS/OCS for...
- Blog posts 2007-12-07
- Unified communications: What it means to your business
- Individual communications technologies are converging into an integrated whole. Unified communications UC is an outgrowth of a similar-sounding but different concept, unified messaging UM. UC covers a broad range of applications -- e-mail, instant messaging, VoIP, voice mail, audio and video conferencing (encompassing desktop, application, and file sharing), fax, and...
- Blog posts 2007-11-30
- Why the Samsung i760 is better than the iPhone for business users
- Deb Shinder outlines a few of the reasons she thinks the i760 is a better phone for business purposes than the iPhone -- and most other competitors. by Deb Shinder
- Image galleries 2007-11-29
- VoIP over Windows Mobile: Don't touch those minutes
- Remember when most of us had to pay for our Internet service by the minute or hour -- or by the megabyte? Those who are old enough to have used CompuServe, Prodigy, or AOL in the late '80s and early '90s racked up some big bills for that metered service....
- Blog posts 2007-11-16
- Why VoIP is looking more like your old phone company
- It's getting more difficult every day to tell the difference between Voice over IP and traditional phone service. That can be a good thing or it can be a bad thing, depending on how you look at it and what aspects you're comparing. When VoIP first became...
- Blog posts 2007-11-09
- Adding video to VoIP
- VoIP technology has provided companies with a way to conduct conference calls at a much lower cost -- but VoIP conference calls still have many of the same drawbacks as those made using the PSTN: Multi-party phone conversations are prone to confusion with more than one person speaking at once...
- Blog posts 2007-10-19
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