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- Windows 95/98 tips for phantom apps and hardware profiles
- If you think you are an expert in Windows 95/98 support, here are a couple of tips that might come as a surprise. Tip 1 is a primer on the right and wrong way to remove applications, and Tip 2 explains when to employ a second hardware profile.Despite how “old”...
- Tags: Operating systems, David Parkinson, MCSE CNA, Microsoft Windows, Add/Remove Programs applet, hardware profile, TechMail, Add/Remove Programs, hardware
- Technical articles 2001-10-08
- Windows 9x printing and Control Panel tips
- Windows 95/98 may no longer be on the cutting edge of OS development, but a significant number of enterprise workstations still run these Microsoft systems. Here are two tips that can help you provide better support to your Windows 9x users.For those of you frantically seeking information on Windows 95/98...
- Tags: Operating systems, David Parkinson, MCSE CNA, printing, Microsoft Windows, control panel, TechMail, Control.exe, Default Printer
- Technical articles 2001-10-05
- Is software licensing a viable market for consultants?
- Tracking software licenses can be a big headache for your clients. But before you offer to shoulder the burden, do your research and be aware of what you're getting into.As consultants, we’ve all been exposed to the burden and administrative hassle of tracking software licenses, which can range from simple...
- Tags: Tools & Techniques, David Parkinson, MCSE CNA, software, software license
- Technical articles 2000-12-18
- Get IT Done: Using ExMerge to clean up your mail server
- Extract data from mailboxes on an Exchange server and then merge the data into mailboxes on another Microsoft Exchange ServerThe simplest function of ExMerge—copying messages from mailboxes into .pst files for temporary storage or transfer—can save you lots of time and labor. But the newest version of this utility is...
- Tags: E-mail servers, server, Get IT Done, e-mail server, David Parkinson, MCSE CNA, Using ExMerge, mailbox
- Technical articles 2000-11-14
- Recognizing business needs can lead to new and repeat clients
- Your clients pay you for your technical expertise. The value of your skills and knowledge, however, increases when you understand the business reasons behind the client's decision to hire you.Some of a company’s biggest expenditures—upgrades, infrastructure expansions, and new applications—are, of course, technology-related. But these requirements don’t always come from...
- Tags: David Parkinson, MCSE CNA, business need, business driver, new client
- Technical articles 2000-11-20
- Get IT Done: Setting up batch processes with ExMerge
- Find out how to run ExMerge in completely unattended mode without displaying a Windows interface.Net admins can use ExMerge for both basic and advanced tasks. If you’ve discovered some maintenance or preventative uses for the tool in your Exchange Server environment, you can schedule the utility to run these tasks...
- Tags: Microsoft Windows, Recruitment & Selection, E-mail servers, David Parkinson, MCSE CNA, Get IT Done, Using ExMerge, Exmerge.ini, job
- Technical articles 2000-11-15
- ExMerge makes mailbox restoration simpler
- Real-life uses for Microsofts Exchange Mailbox Merge ProgramThe scenario. Recently, we performed an offsite Exchange rescue for a client who needed to retrieve the messages in the mailboxes of a legal firm. Our task was simple—send a tape back to the client with the individual mailboxes intact, which could then...
- Tags: David Parkinson, MCSE CNA, Exmerge, mailbox, server
- Technical articles 2000-11-13
- Maintaining objective long-term relationships with clients
- You want to keep your repeat clients happy, so you do what you can to accommodate them. But how do you maintain your objectivity without alienating them?In the end, the best clients are often those who keep coming back to you for more. The subject of long-term business relationships is...
- Tags: Strategy, David Parkinson, MCSE CNA
- Technical articles 2000-09-05
- Resume essentials for independent contractors
- In the complicated game of independent contracting, your résumé is your weapon, friend, and ambassador. Check out these tips and download this sample résumé before you throw your hat in the ring for that next contract.Securing a contract in the IT market can be a difficult task. Very often, you’re...
- Tags: Recruitment & Selection, David Parkinson, MCSE CNA, résumé
- Technical articles 2000-08-29
- Should you subcontract?
- We can never know everything about IT, so we're sometimes faced with the choice of turning down work or farming it out. Columnist David Parkinson weighs in on how to make the all-important decision of whether to subcontract.As your consulting projects are rolling along there will inevitably be a requirement...
- Tags: David Parkinson, MCSE CNA, subcontractor, Subcontracting
- Technical articles 2000-06-27
- Staying on top of your game: Certification or experience?
- IT consultants must make tough decisions about how to maintain their positions in the marketplace. Will it require certification or experience? David Parkinson weighs in.When you started on the independent contractor or consultancy track, you had a certain skill set, right? This was how you got your first contract work...
- Tags: Quality, David Parkinson, MCSE CNA, game, certification, current skill, training
- Technical articles 2000-06-14
- Troubleshooting Windows 95 startup problems
- Do you still have Windows 95 machines running in your shop? Here are some tips for keeping those systems healthy.Recently, I spent a few days at one of the sites my company supports, carrying out some routine server maintenance. While I was there, I was asked if I would take...
- Tags: Operating systems, David Parkinson, MCSE CNA, Windows 9X, Microsoft Windows, startup problem, NAVAP, PC, startup program, Microsoft Windows 95
- Technical articles 2000-06-06
- Documenting projects leaves a professional account of your work
- Why is project documentation so important? Columnist David Parkinson explains that proper documentation allows consultants to keep a relevant history of their work, along with giving clients the support they require.Consultancy brings together a number of skills from an individual or organization in order to deliver a successful project to...
- Tags: Strategy, David Parkinson, MCSE CNA
- Technical articles 2000-05-31
- Your home office means a short commute—but set it up for the long haul
- Some IT pros perform their best work without going into the office. David Parkinson explains how to get your "kit" in gear and start enjoying the benefits of remote administration from the comfort of your own home.TechRepublic has featured a number of recent columns on telecommuting, focusing primarily on the...
- Tags: David Parkinson, MCSE CNA, home office, telecommuting, server
- Technical articles 2000-03-07
- Why I love my Libretto
- Imagine carrying around a PC the size of a VHS videocassette. Then imagine carrying the same PC and having it dual-boot Windows 98 and Windows NT. David Parkinson is living your dream.I wanted to buy a standard laptop in 1998. One thing put me off. What was it? The size.I...
- Tags: Notebooks, Microsoft Windows 98, Microsoft Windows NT, David Parkinson, MCSE CNA, Toshiba Libretto, VHS, Microsoft Windows
- Technical articles 2000-03-15
- Track app installations with InCtrl4
- Tired of shotgun approaches to program installation? Afraid of getting INIs out your ears? David Parkinson says InCtrl4 can help.Tracking the installation of an application has almost become an art among system administrators. Many yearn for the definitive desktop image in their corporate network and are paranoid—often rightly so—about the...
- Tags: Construction, Viruses and worms, SECURITY, David Parkinson, MCSE CNA, InCtrl4, Real-Time Reporting
- Technical articles 2000-02-29
- Talking Shop: Providing a mechanism to control change
- Stresses the importance of adhering to a strict change control process to ensure server tampering is kept to a minimumAre you controlling access to your server room? Are you documenting that access, too? You should be.In last week’s column, I discussed designing a server room within your financial and physical...
- Tags: David Parkinson, MCSE CNA, change control, server
- Technical articles 2000-02-01
- Protect equipment and reduce downtime by setting up your server room the right way
- Ever unplug a server by tripping over the plug? Good planning can prevent such accidents. David Parkinson presents proven tips for properly designing server rooms.These days, even small companies spend hundreds of thousands of dollars on computer equipment. Protecting that investment is critical—and keeping servers and associated equipment in a...
- Tags: Servers, David Parkinson, MCSE CNA, server, server room
- Technical articles 2000-01-25
Additional Resources
- Learn the benefits of Cisco's Security Device Manager (SDM)
- Switches too?David, does SDM come installed on new cisco switches too? Or do the switches have something similar to SDM?Switches too?SDM is for routers only. CNA Cisco Network Assistant can be used for both Routers and Switches. Consult the Release notes for CNA to determine what equipment is covered by...
- Tags: benefit, Cisco Systems Inc., CNA, EEnglish34@..., networking, router, SDM, switches?
- Discussion threads 2006-02-04
- CNA Automates the Migration of 18,000 PCs to Windows XP Using Altiris Client Management Suite and Microsoft SMS
- CNA, headquartered in Chicago, Illinois, is the fourth largest commercial insurance writer in the U.S. CNA wanted to standardize everything from applications to PC hardware. In 2002, CNA started the Edge Employee Desktop for the Global Enterprise Project, a yearlong migration to Windows XP that included replacing every desktop and...
- Tags: PC, Migration, Microsoft Corp., SMS, Microsoft Systems Management Server, Altiris Inc., CNA, Microsoft Windows, Desktops, Insurance, Microsoft Windows XP, Financial Planning, Operating Systems, Software, Hardware, Business Operations, Corporate Insurance, Finance
- Case studies
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