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RTFM: I did

PacketFence SupportJack,I'm sorry you weren't pleased with your PacketFence support experience. To start, I feel it's important to disclose to your readers that "never", as used in your article, means "three business days". Admittedly, three days is a bit long to wait for a response. However, as...

Tags: OPEN SOURCE, Operating systems, david@..., Fedora Project, PacketFence Wiki, PF ZEN, Ubuntu

Discussion threads 2007-11-19

SolutionBase: Evolve your e-mail past Outlook

Without further adieu?Iz zis some French plot to franglais ze language de M Shakespeare, I want connaitre.

Tags: Groupware, Microsoft Office, david@..., Microsoft Outlook, e-mail

Discussion threads 2007-11-12

Some Public Folders Not Expanding in Outlook

I can create new public folders in ESM but when I go to check the folders in my Outlook, they won't open.This is only the case for newly created folders. All folders previously made open fine.The issue is that I accidentaly deleted my Default Website in IIS 6.0I recreated the...

Tags: Web site development, Web technology, Microsoft Office, Groupware, david@..., Public Folders, Microsoft Outlook

Discussion threads 2007-11-02

Need ibm t30 xp pro disks

I just bought an IBM T30 laptop off ebay. I need to install the OS xp pro. The coa is on the bottom of the laptop. But I do not have the disks.Anyone have some for sale. Or know where I can get them online.I've tried calling ibm and lenovo....

Tags: Notebooks, david@..., IBM Corp., coa

Discussion threads 2007-10-17

Noodle on this before choosing outsourced "experts�

Managing suppliersThanks for this thought provoking post. My general experience of IT contractors has been pretty positive: where I work if they aren’t any good they don’t get to stay very long. My experience of external suppliers (i.e. companies that supply us with products or services) has been more mixed....

Tags: Channel management, outsource, david@..., supplier

Discussion threads 2007-09-21

Change location of restore points

I just reformatted and repartitioned an hold computer. The O/S is on the c drive. I have a 6 gb D drive I would like all my system retore info to go to.Can it be done with windows xp home?

Tags: david@..., restore point

Discussion threads 2007-07-27

MS Outlook in win2K

At some point recently, the MS outlook on my PC has been infected with some sort of virus or Spam, that has inserted a “mass-mailer” program or other malicious file that sends multiple copies when I either send or forward an email that contains any type of attachment. These include...

Tags: Groupware, E-mail, Microsoft Office, Microsoft Windows 2000, david@..., Microsoft Outlook, PC, Microsoft Corp.

Discussion threads 2007-07-26

Unknown Administrator Password

I recently got a call from a small office that is using Small Business Server 2003. The Server was installed and configured by another person who is now MIA. The office does not know the administrator password to the Server, and is, consequently, not able to log into the...

Tags: david@..., password, server

Discussion threads 2007-06-14

Multicast messaging across VLANs to WinCE

We are attempting to implement a program on a network using VLAN configuration. A service resides on one VLAN (VLAN-A) and broadcasts its locaton for clients to find. Clients may be implemented on other VLANs (VLAN-B). Our WinXP client is able to recieve and respond to the...

Tags: LANs, david@..., messaging, VLAN, Microsoft Windows CE

Discussion threads 2007-06-08

SBS Standard Upgrade to Premium

WE are upgrading SBS Standard to Premium and keep getting an error. - without any error codes Wizard cannot install ISA server. Re-run the wizard and try again. If the problem continues please contact MS at www...... Please can anyone help?

Tags: david@..., SBS Standard, Microsoft Windows Small Business Server

Discussion threads 2007-05-30

Installing Windows SharePoint Services 3.0 on Windows Server 2003

Change DWS defaults?Mabye someone can point me in the right direction here. So far I haven't found anyone that knows, and I haven't found any information in reference material.When you create a new Document Workspace, a task list is created. The default for that list is not to notify users...

Tags: Servers, Microsoft Windows Server, david@..., Microsoft Windows, Microsoft Windows Server 2003, Change DWS, Document Workspace, Thanks David

Discussion threads 2007-05-09

WinXP VPN to Netgear FVS114

HiI'm trying to determine if it's possible to use (1) WinXP's built in VPN client to attach to a the FVS114, or, (2) do I have to use Netgear's VPN client software.If (1) is possible, is there a FAQ, guide or a post that gives a how-to.Thanks, David L.

Tags: Home networking, VPNs, Network security, TELECOMMUNICATIONS, david@..., Netgear FVS114, NetGear, Microsoft Windows XP, VPN

Discussion threads 2007-04-13

Setting fonts in Outlook 2003

When I compose an email it appears in my selected font and size - Tahoma 10pt - in both my message and in my sent items folder. However, when it arrives in the destination inbox it appears in Times New Roman. It is still in HTML format, but the fonts...

Tags: Microsoft Office, david@..., font, Microsoft Outlook, Microsoft Outlook 2003

Discussion threads 2007-04-12

U.K. tax credits site to stay closed after fraud

EDS pays up - but with a catch?I've just read this article and let me get this right:EDS has reimbursed HMG to the tune of $51.5m but will not reimburse more UNLESS it is guaranteed more work from HMG?Is anyone in HMG really doing a serious job in looking...

Tags: Taxes, david@..., HMG, tax, UK government IT

Discussion threads 2007-03-20

Internet connection problem

I am running windows xp professional on a siemens fujitsu amilo L1310G and i am experiencing a problem with internet connection, with both wireles adapter and network adapter i have the same problem. i am able to connect to the router but not the internet, and in the status information...

Tags: adapter, david@..., Internet, networking

Discussion threads 2007-03-07

Remote access to a server

I am looking for help - please jargon free as I do not understand technical terms. We are a small business with 4 pc's in the office all using a Buffalo hard disk as central data files. We want to set-up remote access via the internet so we each can...

Tags: david@..., jargon, networking, remote access, server

Discussion threads 2007-01-19

Strong Password Policy Enforcement

Shouldn't the policy include termination on second offense with well defined offenses?

Tags: David@..., password, windows

Discussion threads 2007-01-19

Enterprise open source VoIP with Asterisk

Channel BanksDon't forget to mention that Adtran TA750 channel banks can be had ont he secondary market in new condition for a fraction of their original cost.Great pointeBay does have some very cheap deals on channel banks. Thanks for your comments, they're very useful with the model number provided!

Tags: Asterisk, Enterprise open source VoIP, channel bank, voip, Enterprise, bank, david@..., Topology, networking

Discussion threads 2006-07-04

Word document file name starting with ~$

What causes or where does it come from for a MS Word 2003 document in Windows XP environment to start with ~$ and the rest of the name look like part of the name of a real document? ThanksWord defaults with the option SAVE AUTORECOVERY INFO EVERY: 10 MINUTES....

Tags: Word processors, Microsoft Office, Microsoft Word

Q&A 2006-05-01

Visio drawing prints out too small

We have MS Visio 2003 and have produced a drawing on A4 size paper. When we come to print out the drawing, it only prints part of the drawing. I have checked the paper settings in Visio File/Page Setup for A4 portrait, the printer is set to the same settings....

Tags: Printers, Microsoft Visio, printer

Q&A 2006-04-27