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- Prepare for a management career through project management
- Whether you're a support tech who wants to take on management responsibility or a developer wanting to take a step toward a management position, the best place to start is often in project management. Project management can build your organization and management skills to prepare you for a future role...
- Tags: Project, Career, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Dana Norton
- Blog posts 2008-03-27
- Hold your own user seminar on creating strong passwords
- With a little push, users can learn to build strong passwords on their own. This download presentation will help you educate users on the do's and don'ts of password basics. Managers who want to stamp out weak passwords in their organizations should start with one simple step: tell users...
- Tags: Dana Norton, Password
- Technical articles 2002-06-18
- Help your team learn to train users with this seminar presentation
- Take the pain out of educating end users by teaching your team how to approach these training sessions. This presentation will help you bridge the communication gap between IT and your organization's users.Information goes in one ear and out the other: That’s what one network administrator said about his experiences...
- Tags: Team management, Workforce management, Dana Norton, team, training, team member
- Technical articles 2002-07-26
- How your organization can use bar code technology
- Bar code technology can perform many tasks in your organization, but many shops don't use it. Here are a few reasons they might want to reconsider.The “blip-blip” sound you hear when a milk carton passes over a scanner at your local supermarket means the supermarket’s data system is reading a...
- Tags: Scanners, Dana Norton, bar code, scanner
- Technical articles 2002-07-16
- Find out more about Microsoft's new Licensing 6.0 and Software Assurance plans
- Time is running out to sign up for Microsoft's new Licensing 6.0 plan. Find out more about Microsoft's changes to its licensing structure and what the industry is saying about it.The way your organization manages its Microsoft licenses is about to change. The software company has overhauled its licensing...
- Tags: Tools & Techniques, Dana Norton, Software Assurance, software, Microsoft Corp., Licensing 6.0, three-year
- Technical articles 2002-07-15
- End-user training should be customized to fit the audience
- No one ever said training end users to use new software or follow a new security policy would be easy. But you can make training sessions more successful by following these simple techniques.If you are a manager in a small- to medium-size organization, the task of educating end users about...
- Tags: Workforce management, Dana Norton, training
- Technical articles 2002-07-12
- Use these three tips when educating end users
- Training end users to follow a new security policy or use a new software program doesn't have to be a nightmare. Following the advice in this article can help any manager successfully educate his or her organization's end users.In small to medium-size organizations, it’s likely the manager’s job to educate...
- Tags: Workforce management, VPNs, Viruses and worms, SECURITY, Network security, Dana Norton, training, virus attack, VPN, virus
- Technical articles 2002-07-11
- How to keep users from installing their own software on your organization's PCs
- Users will be users. If you give them a fast machine that's loaded with RAM, they'll be tempted to add their own software. Here's some advice from members about how to keep users in check.It’s finished. You’ve built the perfect network for your organization’s users—they have fast, well supported machines...
- Tags: Tools & Techniques, Microsoft Windows, Microsoft Windows 2000, Microsoft Windows NT, Dana Norton, PC, software
- Technical articles 2002-07-08
- Decision Support: FirstClass provides an e-mail and messaging system alternative
- Though facing stiff competition from Outlook and Notes, FirstClass can be used as an alternative to these venerable messaging system platforms, as one airline discovers.E-mail should be simple—you send a message, you get a message. When you join functions like calendaring, collaboration, and unified messaging capabilities to an e-mail application,...
- Tags: Groupware, Servers, Microsoft Windows 2000, Dana Norton, e-mail, messaging, decision support, FirstClass, Alaska Airlines, Centrinity
- Technical articles 2002-07-02
- XML product helps your organization exchange data easily across multiple systems
- The X in XML allows organizations with disparate systems to easily pass information between each other. This article explores some of XML's top benefits and one product that can help you leverage XML in your organization.Let’s say your organization sells shirts, but another organization makes them. You have data about...
- Tags: Databases, Dana Norton, XML, Coherity XML Database, database
- Technical articles 2002-06-28
- When should an experienced manager seek a PMP certification?
- Should a manager in midcareer seek a PMP certification? Which IT areas are best suited to the PMP? Learn why the PMP is right for certain IT managers--and what motivated one seasoned PM to get the certification.You’ve moved up through the IT ranks over the years. You’ve seen projects that...
- Tags: Quality, Tools & Techniques, Strategy, Dana Norton, certification, project management, Project Management Professional, Project Management Professional Certification, Johnson
- Technical articles 2002-06-26
- Getting a Project Management Professional into your shop
- A PMP-certified project manager can keep your shop's projects on track. Should you encourage a current employee to pursue the certification or hire a PMP from outside? Here are a few points to ponder about both options.Many certifications in the IT industry aren’t worth the paper they’re printed on. With...
- Tags: Quality, Tools & Techniques, Strategy, Dana Norton, PMP, certification, project management, Project Management Institute
- Technical articles 2002-06-25
- A look at the Project Management Professional certification
- Hiring a project manager with the PMP certification might help your shop's projects become a success. In this article, find out more about the PMP and what it can bring to your shop.Project managers PMs will tell you that even the best-planned projects can turn sour. Take a moment to...
- Tags: Tools & Techniques, Quality, Strategy, Dana Norton, project management, Project Management Professional, certification, Project Management Professional Certification, Project Management Institute
- Technical articles 2002-06-24
- Hold your own user seminar on creating strong passwords
- With a little push, users can learn to build strong passwords on their own. This download presentation will help you educate users on the do's and don'ts of password basics.Managers who want to stamp out weak passwords in their organizations should start with one simple step: tell users why weak...
- Tags: Dana Norton, password, strong password
- Technical articles 2002-06-18
- Build Your Skills: Where to start in archiving your organization's e-mail
- Learn how to archive this vital part of an organizations corporate record.Most IT managers have already fielded calls from users who have lost an important e-mail. But the next call that comes in may be from the legal department with concerns about the fact that e-mail has become a litigation...
- Tags: Dana Norton, Storing E-mail, Archiving E-Mail, e-mail, archiving
- Technical articles 2002-06-14
- Tips for keeping business lunches on track
- Careful planning can help ensure success for your next business lunch. Follow these tips to keep your working lunch focused, despite dining room distractions.Lunch meetings at your team’s favorite restaurant usually go smoothly, but today was a disaster. The service was terrible. The network admin’s food was cold. And the...
- Tags: NETWORKING, Dana Norton, lunch, business lunch
- Technical articles 2002-06-13
- Tell us when it's time to upgrade
- Determining when to upgrade software and hardware requires analysis and careful planning. Find out how three TechRepublic members plan for upgrades in their organizations and tell us what upgrade strategies you follow in yours.Upgrades don't happen overnight. Planning for them is a tough process, especially amid budget constraints. TechRepublic member...
- Tags: Tools & Techniques, Dana Norton, hardware, software
- Technical articles 2002-06-12
- An assertive job candidate vs. an aggressive one: Here's what you said
- We all want to be at the top of a candidate list for a new position. But be careful about how you get there. Several TechRepublic members talk about the fine line between being aggressive and being assertive.First impressions count, but your last impression may be the one an interviewer...
- Tags: Recruitment & Selection, job, Dana Norton, Nick Corcodilos
- Technical articles 2002-06-11
- Questions to ask before you standardize hardware
- What's your favorite ice cream flavor? Double chocolate fudge, butter pecan, or peach?. When it comes to standardizing your organization's hardware, vanilla may be the flavor you want.You hear a lot about the advantages of standardizing the hardware in your shop. Having to deal with only one vendor, easier upgrades,...
- Tags: Dana Norton, hardware
- Technical articles 2002-06-07
- Tell us what you think about Microsoft's SA program
- Under its Licensing 6 plan and Software Assurance program, Microsoft is changing the way it does business with its current customers. Tell us how the plan will affect you.The deadline to sign up for Microsoft's new Licensing 6 plan is July 31, 2002. According to Microsoft, the plan will give...
- Tags: Tools & Techniques, Dana Norton, Microsoft Corp., SA contract, Brill, software
- Technical articles 2002-06-06
