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customer relationship (7 results)
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- mySAP.com Business Intelligence for Analytical CRM: Efficient customer relations Thanks to a Personalized Service
- Bertelsmann's book and music clubs are developing the systematic management of their customer relations with the help of the Customer Interaction Center (CIC), a central component of mySAP.com Customer Relationship Management. Gaining new customers, keeping customers longer and increasing sales per customer are the most important business goals of Bertelsmann...
- Case studies
Additional Resources
- SMS WiZ (zip)
- A Customer Relation tools that helps you to grow your business by closer the relationship between you and your customer. You also can use it as a promotion tools where you can blast out SMS too all your customer in a single one click. In order to get this software...
- Software downloads 2006-07-18
- Storage Virtualisation
- What is the relation between Storage virtualisation and storage area networks? Please give me some useful information about these that make me understand what actually the relation is.
- Discussion threads 2007-08-08
- a swallow in the sky
- blog rootthe relation of plone and zopethe plone is opened out by python and the zope is opened out by python ,but what is relation between plone and zope the relation of plone and zopetest test test test
- Discussion threads 2005-11-30
- Vodafone Case Study: KONE
- Like any top-notch business, KONE is determined to keep improving its operations with higher levels of customer service and efficiency. With Vodafone, KONE can share real-time, two-way electronic information with its people on the move, improving the speed of their service, regardless of their location. KONE's Customer Service delivery has...
- Case studies
- Mobile Phone Use and Risk of Glioma in Adults: Case-Control Study
- The objective of this paper is to investigate the risk of glioma in adults in relation to mobile phone use. Use of a mobile phone, either in the short or medium term, is not associated with an increased risk of glioma. This is consistent with most but not all published...
- White papers 2006-01-18
- SuperVoice CRM (exe)
- SuperVoice CRM is a revolutionary new Customer/Contact Relation Management and e-marketing software product that is fully integrated with SuperVoice Pro, SuperVoice and SuperFax. It combines database power with the Internet in one powerful and easy to use product. Version revision 221may include unspecified updates, enhancements, or bug fixes.
- Software downloads 2005-11-23
- CRMatrix Lite (exe)
- CRMatrix-Office is a modular Customer Relation Management software system that contains customer profile database, process management and smart messaging capabilities in one zone [sector]. CRMatrix customization capability for business requirements and client characteristics as well as database flexibility, form an unprecedented solution that enables smart management of the business customers...
- Software downloads 2007-05-15
- Mobile customer relationship Management: An Explorative Investigation of the Italian Consumer Market
- Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted among the most promising ones. Yet, the real development of this sector has not been well explored so far, especially in relation to the actual supply of...
- White papers 2005-04-28
- What real use is the GAC?
- Recently, I've had the (unfortunate) incidence of having to deal with the Global Assembly Cache (GAC) in relation to References inside a .NET solution.So far as I can tell, the GAC is essentially a repository for XML ties (assemblies) to DLL versions which are "established" within the system.So much as...
- Discussion threads 2005-08-25
- Call Centre Quality: How Service Level Measurement Can Save Costs While Delighting Customers
- Marketing strategists and call center managers, immersed in the confetti of call center performance measures, may have difficulty in isolating what is important in moulding customers' service experiences. Impressions of service may originally be ingrained in customer memories as images or words, but ultimately the summary feelings evoked such as...
- White papers 2006-02-01
- IT CAREER
- WHAT IS ERD STAND FOR?emergency repair diskENTITY RELATION DIAGRAM
- Q&A 2004-10-17
- CRM360 (exe)
- CRM30 is a customer relationship management software. Use this software to store your customer information and you will get a 360 degrees view of your customer. View relationship between customer and activities or vice versa. Search customer by address or search address by customer. This powerful relationships helps you to...
- Software downloads 2005-09-08
- Customer Experience Management: The Value of "Moments of Truth"
- To manage customer experiences, one must first understand what "Customer experience" means. It's almost as difficult to pin down as "Customer relationship." Customer experiences include every point in which the customer interacts with the business, product or service. Customer Relationship Management (CRM) is a business strategy to acquire, grow and...
- White papers 2006-05-01
- Guessing shopper behavior online
- Seattle-based Cleverset is bringing out a next-generation recommendation engine to figure out shopper behavior. An excerpt from Technology review: Many systems just match products to people by looking at the products that others have bought. For instance, if you are looking at a blender, and people...
- Blog posts 2007-11-12
- Customer Lifecycle Management (CLM): The Four Foundations of Convergence
- World-class customer service is a primary goal in the search for the competitive differentiation needed to achieve a loyal revenue base. Key to a successful customer management strategy are achieving a single view of the customer across the entire BSS and extending that view to the customer through a suite...
- White papers 2003-11-01
- SOA and Customer Data Integration
- Many enterprises are increasingly adopting 'Customer-driven' approach to derive maximum customer value. Integrated customer information in all departments, branches and channels across different geographies represents an enterprise's ability of unified customer vision. Maintaining complete and accurate information throughout all divisions, at any time, is however, challenging. This white paper details...
- White papers 2005-07-12
- SOA Enabled Customer Data Framework
- Many enterprises are increasingly adopting 'customer-driven' approach to derive maximum customer value. Enhanced knowledge on customer behavior enables a more confident sales and marketing perspective. Integrated customer information in all departments, branches and channels across different geographies represents an enterprise's ability of unified customer vision. Maintaining complete and accurate information...
- White papers 2005-07-20
- Beyond CRM
- "The customer is king!" has long been the cry of those in business. The customer is the one who pays the bills, is the source of revenue, and is the reason for being. The critical role the customer plays is so vital, an entire management philosophy and software category was...
- White papers 2004-10-25
- Getting It Right: Turning Customer Value Into Competitive Advantage in Retail Banking
- While retail banks have long known that growing customer loyalty, customer profitability and share of customer are the keys to competitive advantage, many remain challenged to incorporate customer strategies into a product-focused environment. Product silos, inconsistent customer communications and the inability to act on customer insight across the enterprise block...
- Webcasts
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