Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Up-Selling and Cross-Selling: Transforming Your Cost Center to a Profit Center
- In order to build a successful up-sell and/or cross-sell call center, three topics must be addressed - business model issues, training and staffing issues, and technology issues. From the database of thousands of call centers, the authors recruited a group of ten "Best-In-Class" companies that represented major industries to participate...
- Tags: Staffing, Call-center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers
- Cross (zip)
- Cross can run an intelligent extend/trim to crossing lines/curves by picking two points to define a rectangle window. Objects across the window will be processed. Only lines or curves on active processing layer will be selected. The lines or curves will be erased if they totally lie within the window...
- Tags: Window, Construction
- Software downloads 2006-05-02
- Download our Training Needs Analysis Survey to determine your organization's training needs
- The Training Needs Analysis Survey download is no longer available. We apologize for the inconvenience. Check out our available resources about training, which include the following: Global Knowledge training courses Training/tuition reimbursement kit 10+ ways to train your users on Office...
- Tags: IT training
- Technical articles 2000-01-13
- gap analysis of IT training needs for employees to leverage existing tech
- I am non-tech consultant working with a Fortune 500 client that needs a firm to define the training needs of their employees, vendors, etc enabling them to fully leverage their technology.This project will cross the board from use of basic applications like MS word or Outlook to ERPs and other...
- Tags: analysis, fgrundmann@..., gap analysis, information technology, IT IS, it management, IT Training, leverage technology, Training, training plan
- Discussion threads 2006-01-27
- 3B Solo Test International (zip)
- 3B Solo Test is a typical logical desk game. Rules are quite simple. You have a desk in the shape of cross. Each wing of the cross is made from square with three lines of pawns and there is a hole in the middle of the cross. For a better...
- Tags: Cross, 3B Solo Test, Games, Personal Technology
- Software downloads 2005-12-23
- RCL: A New Method for Cross-Layer Network Modelling and Simulation
- The evolution from wired network systems to wireless environments such as Ad-hoc networks enables the emerging of cross-layer systems to improve the wireless network performance. Efficient methods that may either produce or update cross-layer conceptual models have to be considered. Those models allow an efficient organization of the wireless systems....
- Tags: Method, Wi-Fi, Wireless
- White papers 2005-06-13
- Mipsis Training Management Software (exe)
- You will need Training Management Software to organize and manage your corporate employee training. The training is required by each person whose work affects product or service quality. Training includes not only "quality related" training, but training in the technical and safety skills required to perform the work. Training Management...
- Tags: Software, Training, Training Management Software, Workforce Management, Human Resources
- Software downloads 2007-11-23
- Amigos Cross Sums (exe)
- Cross Sums puzzles, also known as Kakuro puzzles, are challenging yet fun and easy to learn. More addictive than Sudoku - try Kakuro puzzles and see for yourself. Create an unlimited number of Cross Sums puzzles with Amigos Cross Sums. All puzzles have a unique solution. Choose from 5 difficulty...
- Tags: Productivity, Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software
- Software downloads 2007-04-19
- Training assessment templates
- Training new employees and assessing the effects of training is an involved process. These templates can help busy managers keep training efforts on track and organized.
- Tags: Training, Workforce Management, Human Resources
- Download resources 2001-12-06
- Books or Training for MCAD/MCSD?
- Has anybody found a good training place to become an MCAD/SD? I have 5< years experience in ASP, but couldn't find a training facility in the Mid-Atlantic area.Everyone I talked to said get a book and forget training. Is there no good MCAD/SD training centers out there?
- Tags: Books, MCAD/MCSD, RVoigt, Training
- Discussion threads 2004-11-08
- MSDN Webcast: Implementing Visual Studio in Cross-Platform Environments (Level 100)
- Many enterprise customers have cross-platform environments and need tools that can bridge these environments. A number of Microsoft Visual Studio partners provide solutions that integrate with Visual Studio for language services, embedded systems, and cross-platform tracing, and with Microsoft Visual Studio Team System for cross-platform client and team builds. This...
- Tags: Microsoft Developer Network, Microsoft Visual Studio, Webcast, Microsoft Corp., Microsoft Development Tools, Development Tools, Software Development, Software/Web Development
- Webcasts 2008-01-24
- Download our Training Needs Analysis Survey to determine your organization's training needs
- Looking for a way to evaluate your organization's previous training sessions and plan your training for the near future? Download our Training Needs Analysis Survey and use it to get the information you need to measure the effectiveness of your company's training.Is your organization experiencing employee performance issues? Is it...
- Tags: Workforce management, Susanne Krivanek, training, Training Needs Analysis Survey
- Technical articles 2000-01-13
- Role of cross culture communication in software project suceess
- Q.1 How do the listed cross cultural communication input variables affect the likelihood of software project success?Communication : Language, Non verbal communication, trust among team membersGeographical :Time and space differences, eating habitsDiversity in :Culture , Socio-economic, Religious, Political environmentOther :Type of leadership, Transfer of knowledgeQ.2 Which process...
- Tags: cross cultural communication, project management, sbvshrn@..., software
- Discussion threads 2007-01-12
- Cross+A (zip)
- The purpose of Cross+A is to simplify the solution of crosswords, word-based puzzles, nonograms and sudokus. Cross+A provides very flexible and powerful search tools. User can search English words by known letters and descriptions as well as find anagrams and word-combinations. This is a multilingual version of the popular Russian...
- Tags: Word, Description, Cross+A, Search, Productivity
- Software downloads 2007-12-19
- CRM Training Revisited
- Companies who are implementing CRM solutions have the ability to design a training program to meet their specific requirements using a combination of training methods that are described in this paper. Without a doubt, the other types of training provide an organization with important alternatives but there is still value...
- Tags: Training, CRM, Workforce Management, Enterprise Software, Human Resources, Software
- White papers
- Ace Athlete (exe)
- What you will find inside How To Be An Ace Athlete: Overlooked needs of athletes that are very necessary for supreme athletic performance. How to prevent your opponents from taking advantage of your strengths and weaknesses. How to develop a mindset that will put a fiery enthusiasm in each of...
- Tags: Training, Athlete, Phinikas, Workforce Management, Training And Certification, Human Resources
- Software downloads 2008-07-01
- Daily Brain Training (zip)
- Always forget something lately? That's because your brain lacks of training. The scientists point out that training your brain everyday will prevent the aneuria. Daily Brain Training contains seven training items, which can train your calculation, memory, reaction, observation and judgment ability. They look easy, but when you really play...
- Tags: Brain, Training, Workforce Management, Human Resources
- Software downloads 2006-02-24
- What Have We Learned About CRM Training?
- As the CRM industry matures, training continues be a vital aspect of a successful Customer Relationship Management solution. Training should not be an after thought, but be included in the needs assessment process. Who needs to be trained, how they are going to be trained, training materials, location, instructors, timetables,...
- Tags: Training, CRM, Workforce Management, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Human Resources, Software, Marketing
- White papers
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