On BNET: 3 worst things about the iPhone 3G S
42 Resources for

crm system

  • Subscribe to this listing via:
  • RSS
  • Email
Did you mean CRM system (42 results)

TechRepublic Resources

CRM Systems
I lead a small team of four. And currently to track tasks that we are currently working on we are just entering them into an Excel spreadsheet. Not very efficient sometimes as things get deleted and go undone when people are on holidays. i was looking at the solutions base...
Tags: byron.gough@..., CRM, CRM system, Microsoft Outlook
Q&A 2006-09-26
Is Microsoft bringing CRM to the masses?
Brad Wilson, the leader of Microsoft's CRM business unit, believes that, until now, CRM has been too expensive and overcomplicated think Siebel or too simplistic and restrictive think Salesforce. He believes that the key to success is to give users the business models they already know instead of forcing them...
Tags: CRM, CRM system, it management, microsoft, Microsoft Corp., Sonja Thompson
Discussion threads 2005-11-09
Gather the resources you need to develop the next generation of CRM systems
How do you sell?Does your organization accept the premise that brand loyalty cannot be relied on to make a sale anymore? Do you buy the argument that customer relationships are the main factor in sales now?[b]How does your organization propose to cope with this aspect of modern competitive business?[/b]
Tags: CRM, CRM system, Gather, it management, Mark W. Kaelin
Discussion threads 2004-11-15
Gather the resources you need to develop the next generation of CRM systems
One of the basic tenets of customer relations is as old asthe basic ideas of marketplace, customer, selling, and product: Know yourcustomer. That knowledge, coupled with a good product, should equal a sale andthe start of a brand—basic marketing 101. However, as mom and pop store frontsbecame corporations and then...
Tags: CRM, CRM system, Mark Kaelin
Technical articles 2004-11-15
The definitive mid-market CRM system from Microsoft
By Jason BomersCRM has been around for several years and the vendor community has seen the rapid expand-contract-stabilize cycle that so many software companies have experienced over the past five years. Just when the CRM landscape had become fairly stable, Microsoft Business Solutions entered the CRM market when they announced...
Tags: CRM, CRM system, Crowe, Chizek and Company LLP, Microsoft Corp., Microsoft CRM
Technical articles 2003-05-28
CRM systems still promise more than they deliver
Customer Relationship Management CRM is a perpetual favorite topic for the IT analyst community. Every week, there are analyst views, reports, quotes, and interviews on the problems facing CRM. The analyst firms also vary, sometimes wildly, in their views and predictions for CRM. In this series of columns, I’ll take...
Tags: Aberdeen Group Inc., benefit, CRM, CRM system, Customer Relationship Management customer, Jim Zimmermann
Technical articles 2003-03-26
Get IT Done: Do CRM systems help or harm call centers?
It seems so simple: The phone rings and a qualified representative answers and provides the caller with technical support. In some IT support call centers, it’s still that simple. Often, though, call centers must be able to handle multiple streams of customer inquiry from phone, e-mail, chat programs, fax, and...
Tags: automatic call distribution, Beth Blakely, call-center, CRM, CRM system, Get IT Done
Technical articles 2003-03-12
IT Consultant Journal: Make the most of your relationship with your client
Where will that next new contract come from? If you're like our IT Consultant Journal writer, your next project could emerge from your current work, as long as you're willing to do a little extra work on your client's behalf.Leon Tribe is a consultant specializing in customer relationship management CRM.He...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Leon Tribe, CRM, CRM system, information technology
Technical articles 2002-05-16
Consultant straddles technical and political issues to resolve CRM problems
When you're hired to improve the response time in a recently installed CRM system, where's the best place to start? In this case, a DBA, a list of possibilities, and benchmarking led to a solution.Leon Tribe is a CRM consultant for Deloitte Touche Tohmatsu DTT in Australia. He recently completed...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Leon Tribe, CRM, CRM system, Deloitte Touche Tohmatsu
Technical articles 2002-02-22
What's behind the hype of CRM?
Certain research strategists are predicting the CRM market could top $16 billion by 2003. But some consultants warn that CRM isn't for every enterprise. Find out why.A recent study by the Boston-based IT strategy analysis firm AMR Research Inc. predicted that the customer relationship management CRM market could top $16.8...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Matthew Osborn, CRM
Technical articles 1999-10-13
ContactGrabber Personal Edition 2.4 (Windows)
ContactGrabberPE is aimed to Grab Contacts and Addresses into your addressbook with a click. Use ContactGrabberPE for saving Leads & Contacts with one mouseclick from e-mails, Web sites or other text documents. ContactGrabberPE works with Outlook and OutlookExpress. ContactGrabber analyses the adressess and transfers the formatted data to CRM systems....
Tags: CRM System, IBS-Quadrat, ContactGrabber, ContactGrabberPE, Customer Relationship Management (CRM), Microsoft Windows, Microsoft Outlook, E-mail, Web Site Development, Enterprise Software, Advertising & Promotion, Software, Operating Systems, Microsoft Office, Office Suites, Online Communications, Internet, Marketing
Software downloads 2007-11-15
HansaWorld Enterprise 5.0 (Windows)
Modular, enterprise-wide ERP and CRM system available in 24 languages. Typical installations are for 10 to 200 concurrent users, or for smaller but demanding customers.
Tags: CRM System, HansaWorld, Customer Relationship Management (CRM), Microsoft Windows, Enterprise Resource Planning (ERP), Enterprise Software, Advertising & Promotion, Software, Operating Systems, Marketing
Software downloads 2006-02-16
JumpBox for the SugarCRM 5.x CRM System 1.1.9 (Windows)
SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. It requires...
Tags: CRM System, Microsoft Windows, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Backups, Enterprise Software, Open Source, Software, Marketing
Software downloads 2009-01-06
JumpBox for the SugarCRM 5.x CRM System 1.1.9 (Mac)
SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. It requires...
Tags: CRM System, Apple Macintosh, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Backups, Enterprise Software, Open Source, Software, Marketing
Software downloads 2009-01-26
Education Software Company Uses Enhanced CRM System to Offer Customers Choices
CourseMax provides student registrations, instructor bookings, and classroom and equipment reservations software for the education and training services market. CourseMax is an independent software vendor that specializes in online software solutions for the education and training services market. With Microsoft Dynamics 4.0 software, CourseMax can now provide its product suite...
Tags: Education, Software, CRM System, Microsoft Corp., Training, CRM, CourseMax, Workforce Management, Training And Certification, Tools & Techniques, Human Resources, Management
Case studies 2009-01-21
Solomon Systech Reduces Project Delivery Times by 50% With Integrated CRM System
Solomon Systech company relied on data in Microsoft Excel to track the progress of various projects and generate reports. In addition to Microsoft Excel, they were using e-mail, project sheets, and the telephone, which meant there was too much information to synchronize. Solomon Systech turned to Oracle CRM On Demand...
Tags: CRM System, Oracle Corp., CRM, Solomon Systech, Microsoft Excel, Customer Relationship Management (CRM), Advertising & Promotion, Microsoft Office, Enterprise Software, Office Suites, Software, Marketing
Case studies 2009-04-01
Transforming CRM: 10 Tactics for Improving Revenue and ROI Now
Until people have intelligent marketing automation with actionable triggers to qualify leads and detect movement towards a buying decision, the CRM system is a very fancy database. In today's fast-paced marketplace where buyers are now more in control than ever, communications must support the buying process to improve top- and...
Tags: Revenue, CRM System, ROI, CRM, Engagement Systems, Marketing Automation Solution, Marketing Research, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Marketing, Software
White papers 2009-02-10
Wyeth UK Gains Single Customer View and Drives Customer Focus With Companywide CRM System
Wyeth wanted to become the most customer-oriented healthcare company in the United Kingdom within three years and move from a product-oriented approach to a customer-oriented approach to better manage customer relationships with organizations such as the National Health Service. The challenge was to provide a comprehensive, single view of all...
Tags: Wyeth, CRM System, Oracle Corp., CRM, 3G, Customer Relationship Management (CRM), Enterprise Software, Cellular Phones, Consumer Electronics, Personal Technology, Software
Case studies 2009-04-01
JumpBox for the SugarCRM 4.5.x CRM System 1.1.4 (Windows)
SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. It requires...
Tags: CRM System, Microsoft Windows, Backup System, SugarCRM, CRM, JumpBox, Backups, Cloud Computing, Virtualization, Storage Management, Utility Computing, Hardware, Storage
Software downloads 2009-06-09
Case Study: Deployment of a New CRM System at EGIS Poland
EGIS Poland is a subsidiary of EGIS Ltd, one of the leading manufacturers of pharmaceuticals in Eastern Europe. EGIS Poland focuses on marketing and sales activities for EGIS and ANFARM a Polish manufacturer of pharmaceuticals products in Poland. In 2003, the company decided to deploy a new CRM system. This...
Tags: CRM System, Pharmaceutical Company, CRM, European Communities, EGIS Poland, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Software, Marketing
Case studies


IT Help Desk Survival Guide, Third Edition
TechRepublic's IT Help Desk Survival Guide, Third Edition provides tools and recommendations to help you better manage help desk services, improve end-user support, troubleshoot frustrating hardware issues, identify quick fixes to vexing Windows problems, and help users make the most of Microsoft Office 2003.
Buy Now
IT Professional's Guide to Policies and Procedures, Third Ed
Whether you're creating policies for management, training, personnel, support, privacy, Internet/e-mail usage, security, or inventory, you'll meet the needs of your entire enterprise with this one download!
Buy Now

SmartPlanet