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- Homeland Security: Response - Tabletop Exercises
- After September 11, many colleges and universities realized that their emergency response plans needed either to be updated or expanded. Berklee College of Music, in downtown Boston, recognized these needs, and formed a Crisis Management Team involving the highest officials at the College. Concurrently, they revised a list of hazards...
- Tags: Emergency Response, U.S. Environmental Protection Agency, Crisis Management, Homeland Security, Security, Government
- Case studies
- Implementing an Effective Crisis Management Plan Within the Rail Industry
- Londonlines was set up in 2001 as the headquarters of National Express Group's London train operations - Wagn, c2c and Silverlink. Before joining Londonlines as Operations Director, Richard Morris worked at the Strategic Rail Authority SRA where he was influential in improving crisis management across the rail industry. Morris knew...
- Tags: Siemens AG, Industry, Crisis Management
- Case studies
- Implementing an Ongoing Programme of Scenario-Based Crisis Management Exercises for Senior Management
- With total assets of more than c290 billion, WestLB AG is one of the leading providers of financial services in Germany and is a wholly-owned subsidiary of Landesbank NRW. WestLB had previously completed various forms of disaster recovery testing and had exercised their crisis management plan for Y2K, but they...
- Tags: Crisis Management
- Case studies
- From the Field...: 10 Lessons Learned From the Asian Disaster of 2004
- The Asian tsunami disaster of 2004 was a reminder of the incredible and sometimes destructive power of nature, as well as a wake-up call for countries and organizations to ensure they are prepared to deal with emergencies and crises. While the scale of destruction and geographic scope made the tsunami...
- Tags: Lesson, Crisis Management, Corporate Communications, Government, Team Management, Marketing, Management
- White papers
- Decision Rights: How to Avoid Confusion or Conflict and Gain Cooperation During a Crisis
- Planning for and managing disasters is very much like a military operation. Those at the front lines and in the midst of battle know the actual conditions with which they must deal. A Corporate Command Team located in the headquarters hundreds of miles away from the incident cannot possibly assess...
- Tags: Business Continuity Planning, Business Continuity, Business Security, Crisis Management, It Services, Strategy, Business Operations, Management
- White papers
- Continuity of Operations in the 21st Century
- The 21st century has brought businesses new threats, an increased demand for continuity of operations and a reliance on new technologies. Effective planning must address all of these constantly evolving factors. The three distinct but interdependent planning areas are often referred to as Emergency or Incident Response or Crisis Management...
- Tags: Continuity, Century, Crisis Management, Disaster Recovery, Data Management
- White papers
- A Crisis Management Plan: Are You Prepared?
- Most people like to think they do their best work in the midst of a crisis or controversy, when the adrenaline is flowing and they can make vital decisions in a split second. And in fact, many executives do perform extremely well under pressure. But, in a world when the...
- Tags: Decision, Executive, Crisis Management
- White papers
- The NERV: What First Responders Need
- In this free video, you'll see how a little technical preparation goes a long way toward helping a community survive a catastrophe. In Johnston County, North Carolina, a devastating hurricane is just another day. Watch as Cisco helps keep its residents prepared with full voice, video, and data connectivity--all in...
- Tags: Video, Cisco Systems Inc., Networked Emergency Response Vehicle, Corporate Communications, Crisis Management, Marketing
- Presentations 2008-02-19
- Crisis Management
- Keeping your organization on its feet during a crisis hinges on your ability to implement the disaster recovery strategies you have in place. This may include mobilizing your emergency management team, setting up a communications center, and executing your business continuity plans. Learn about ways to develop and effect your...
- Tags: Crisis Management
- Download resources 2006-03-28
- Mipsis Occupational Safety and Health (exe)
- Using Occupational Safety and Health Software OSHA you can standardize your risk management methodology across multiple sites and departments, allowing real time visualization of the risk landscape within your business. Mipsis Occupational Safety and Health Software OSHA software is a workplace safety management system covering; Employee Register, Examination Records, Prescription...
- Tags: OSHA, Client-server, Health Care, Risk Management, Financial Planning, Vertical Industries, Strategy, Recruitment & Selection, Financial Services, Crisis Management, Benefits, Healthcare, Security, Finance, Enterprise Software, Software, Management, Human Resources, Workforce Management
- Software downloads 2007-11-13
- Business Resiliency: Making Risk and Recovery a Major Component of Business Strategy
- Business resiliency may be defined as all the measures that a company can take to make sure the business runs smoothly after a disaster or other disruptive event. Within a large enterprise, this can include both the crisis management and the business continuity functions. Business resiliency focuses primarily on maintaining...
- Tags: Recovery, Business Strategy, Business Resiliency, Crisis Management, It Services
- White papers 2007-09-01
- White paper: Build a viable plan for disaster recovery and crisis management
- Building business resilience into your organization depends on effective disaster recovery. Disaster recovery DR involves the ability to respond to and recover from disruptive events. DR is essential, not only to plan for disaster, but to confirm that your organization is in compliance with regulations. IBM can help establish...
- Tags: Crisis Management, IBM Corp., Disaster Recovery, Data Management
- White papers 2007-06-01
- Communicating in a Crisis: What Really Works
- Crisis Management and Business Continuity professionals understand that effective communication before; during and after an incident can drastically alter the outcome of that incident. This paper explains what commercially available communication systems really work in a crisis, drawing on real world examples of communication in both large and small scale...
- Tags: Siemens AG, Crisis Management, It Services
- White papers 2006-06-29
- Resilience Plans and Procedures Development: Develop a Well-Designed and Comprehensive Resilience Plan With Step-by-Step Guidelines to Monitor, React, and if Necessary, Recover Your Business Operations
- IBM's resilience plans and procedures development creates a road map for the organization to follow as it identifies incidents and track them through to a responsible conclusion. IBM's consultants help to interlock the business strategies with the crisis management plan, IT recovery plan and business unit response plans. They help...
- Tags: Monitor, Plan, IBM Corp., Resilience Plan, Crisis Management, Strategy, Management
- White papers 2005-07-01
- Project Highlight: GeoCollaborative Crisis Management
- The major natural disasters that occurred in the last few months have shown the importance and necessity for collaborative, international crisis management. Current geoinformation technologies are potentially powerful tools for mitigation, preparation, response, and recovery tasks in crisis situations; however, they fail to support group work and have typically been...
- Tags: Pennsylvania State University, Crisis Situation, Crisis Management
- White papers 2005-05-18
Additional Resources
- Estimating the "Impact Value" of a Crisis
- What would be the effect of a "Worst case scenario" if it occurred at a person's work facility any kind of disaster or calamity? It is important to try and calculate the "Impact value" of a crisis because that will tell one how damaging a "Critical incident" will be if...
- Tags: Crisis
- White papers
- The E-mail Management Crisis: New Research on the Seven Critical E-mail Management Problems
- With e-mail message stores growing at a rate of more than 30 percent per year and the sheer volume of e-mail expected to reach 120 billion messages by 2009, enterprise storage is entering a state of crisis. Most impacted by this crisis will be those organizations whose storage systems can't...
- Tags: E-mail Management, E-mail, Online Communications
- White papers
- Crisis communications policy
- To ensure that everyone knows whom to contact in a disaster or crisis, we put together this simple crisis communications policy to help you plan your disaster recovery efforts. Use it to assess whether you're prepared to contact everyone involved with your organization when disaster occurs.
- Tags: disaster recovery
- Download resources 2004-08-12
- Feature-Rich Voice Over IP Gives Crisis Communications New Levels of Survivability and Interoperability
- As leaders from state and local as well as federal government bodies work to improve crisis communications preparedness and response, IP communications infrastructure and applications stand out as solutions that out-perform legacy TDM solutions in crisis situations. Survivability, interoperability and powerful new features address head on the requirements of ensuring...
- Tags: Interoperability, Siemens AG, Crisis Communication, Corporate Communications, Marketing
- White papers 2006-01-01
- Delivering Customer Service in a Time of Crisis
- Effective crisis planning, management and recovery are no longer limited to basic IT considerations. Customer service and call center operations are not only mission-critical assets but also serve mission-critical assets - the customers. With customer service increasingly a differentiator and driver of customer loyalty and value, the handling of these...
- Tags: Customer Service, Knova Software Inc., Product Marketing, Customer Relationship Management (CRM), Asset Management, Marketing, Enterprise Software, Software, Operational Planning, Business Operations
- White papers
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