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- Feature-Rich Voice Over IP Gives Crisis Communications New Levels of Survivability and Interoperability
- As leaders from state and local as well as federal government bodies work to improve crisis communications preparedness and response, IP communications infrastructure and applications stand out as solutions that out-perform legacy TDM solutions in crisis situations. Survivability, interoperability and powerful new features address head on the requirements of ensuring...
- Tags: Interoperability, Siemens AG, Crisis Communication, Corporate Communications, Marketing
- White papers 2006-01-01
- Setting up a crisis communications center
- The crisis communications center CCC is the nexus for allcommunications among the teams involved in disaster recovery. It serves toeliminate confusion, establish confidence among working partners, and act asthe single point of contact between the organization and all external bodies.Not all communications will be routed through the CCC, but it...
- Tags: crisis communications center, Peter Rogan, crisis communication, disaster recovery
- Technical articles 2004-08-18
- Crisis communications policy
- To ensure that everyone knows whom to contact in a disaster or crisis, we put together this simple crisis communications policy to help you plan your disaster recovery efforts. Use it to assess whether you're prepared to contact everyone involved with your organization when disaster occurs.
- Tags: disaster recovery
- Download resources 2004-08-12
- UK's Largest Retailer, John Lewis Partnership, Depends on MessageOne's AlertFind for Crisis Communication
- John Lewis is one of the UK's largest retail businesses with a network of shops stretching from Aberdeen in the North East of Scotland, to Bristol in the South West of England. With the adoption of its core Business Continuity Management BCM solution solidly in place, the John Lewis team...
- Tags: U.K., Business Continuity, MessageOne, Crisis Communication, John Lewis, Corporate Communications, Marketing
- Case studies
Additional Resources
- Communicating in a Crisis: What Really Works
- Crisis Management and Business Continuity professionals understand that effective communication before; during and after an incident can drastically alter the outcome of that incident. This paper explains what commercially available communication systems really work in a crisis, drawing on real world examples of communication in both large and small scale...
- Tags: Siemens AG, Crisis Management, It Services
- White papers 2006-06-29
- Effective Communication Is Important in Any Scenario, But in a Crisis It's Essential
- Disaster notification / crisis communication is an important yet often forgotten aspect of Disaster Recovery and Business Continuity Planning. It is the missing or weak link because disasters are often viewed as unlikely events. But over the past several years it is learned that this is not the case. Disasters...
- Tags: Communication, Disaster, Corporate Communications, Business Security, Disaster Recovery, It Services, Strategy, Marketing, Business Operations, Data Management, Management
- White papers 2005-10-01
- Estimating the "Impact Value" of a Crisis
- What would be the effect of a "Worst case scenario" if it occurred at a person's work facility any kind of disaster or calamity? It is important to try and calculate the "Impact value" of a crisis because that will tell one how damaging a "Critical incident" will be if...
- Tags: Crisis
- White papers
- Project Highlight: GeoCollaborative Crisis Management
- The major natural disasters that occurred in the last few months have shown the importance and necessity for collaborative, international crisis management. Current geoinformation technologies are potentially powerful tools for mitigation, preparation, response, and recovery tasks in crisis situations; however, they fail to support group work and have typically been...
- Tags: Pennsylvania State University, Crisis Situation, Current Geoinformation Technology, Crisis Management
- White papers 2005-05-18
- From the Field...: 10 Lessons Learned From the Asian Disaster of 2004
- The Asian tsunami disaster of 2004 was a reminder of the incredible and sometimes destructive power of nature, as well as a wake-up call for countries and organizations to ensure they are prepared to deal with emergencies and crises. While the scale of destruction and geographic scope made the tsunami...
- Tags: Lesson, Crisis Management, Corporate Communications, Government, Team Management, Marketing, Management
- White papers
- Crisis Management
- Keeping your organization on its feet during a crisis hinges on your ability to implement the disaster recovery strategies you have in place. This may include mobilizing your emergency management team, setting up a communications center, and executing your business continuity plans. Learn about ways to develop and effect your...
- Tags: Crisis Management
- Download resources 2006-03-28
- Implementing an Ongoing Programme of Scenario-Based Crisis Management Exercises for Senior Management
- With total assets of more than c290 billion, WestLB AG is one of the leading providers of financial services in Germany and is a wholly-owned subsidiary of Landesbank NRW. WestLB had previously completed various forms of disaster recovery testing and had exercised their crisis management plan for Y2K, but they...
- Tags: Crisis Management
- Case studies
- Data Center Optimization
- Our data centres are in the grip of a crisis because they lack IT transparency, and it's getting worse. Tideway Systems addresses this crisis, looks at key risk areas, and provides practical advice on how to optimise a Data Centre's functionality and cost efficiency.
- Tags: Data Center, Optimization, Crisis, Tideway Systems, Data Centers, Storage, Hardware, Data Management
- White papers 2006-09-08
- A Review of Team Collaboration Tools for Crisis Response in the Military and Government
- The military operates today both administratively and tactically using collaboration tools. The purpose of this paper is to explore the recent past and current status of collaboration tools use in order to provide recommendations for the future with respect to crisis reaction. Two methods, ad hoc research and systematic document...
- Tags: Team, Collaboration, Government, Collaboration Tool, Tool, Military, Groupware, Productivity, Enterprise Software, Software
- White papers 2006-06-20
- The E-mail Management Crisis: New Research on the Seven Critical E-mail Management Problems
- With e-mail message stores growing at a rate of more than 30 percent per year and the sheer volume of e-mail expected to reach 120 billion messages by 2009, enterprise storage is entering a state of crisis. Most impacted by this crisis will be those organizations whose storage systems can't...
- Tags: E-mail Management, E-mail, Online Communications
- White papers
- First Steps to SOA - enabling rapid crisis response and driving business innovation
- A crisis can either ruin an enterprise or reveal its strengths. Companies who have taken the proper steps and started to make a transition to a service-oriented architecture can leverage these capabilities with relative ease to have the tools needed to respond with business agility in an emergency.
- Tags: Innovation, SOA, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2007-03-01
- Implementing an Effective Crisis Management Plan Within the Rail Industry
- Londonlines was set up in 2001 as the headquarters of National Express Group's London train operations - Wagn, c2c and Silverlink. Before joining Londonlines as Operations Director, Richard Morris worked at the Strategic Rail Authority SRA where he was influential in improving crisis management across the rail industry. Morris knew...
- Tags: Siemens AG, Industry, Crisis Management
- Case studies
- Bluevizia PR Manager (exe)
- bluevizia PR Manager is your private public relations counselor. This easy-to-use software will help you create a successful communication policy. It derives solutions, tailored precisely to your needs and supports you along the process of planning, implementation and success control of your communication activities.Due to its interactive functionality, bluevizia PR...
- Tags: Public Relations, Marketing, Corporate Communications
- Software downloads 2006-09-19
- The British Red Cross Implements Oracles PeopleSoft Human Capital Management, Improving Emergency Response Coordination While Reducing Costs
- The British Red Cross is part of the Global Red Cross movement, the world's leading crisis response organization. The company wanted to gain an instant view of skills and resources available in a crisis and reduce communication and administrative overhead. The challenge was to consolidate data on staff and volunteers...
- Tags: Oracle Corp., Red Cross, Emergency Response, Human Resource Management (HRM), Human Capital, Organizational Structure, Channel Management, Human Resources, Workforce Management, Marketing
- Case studies
- A Crisis Management Plan: Are You Prepared?
- Most people like to think they do their best work in the midst of a crisis or controversy, when the adrenaline is flowing and they can make vital decisions in a split second. And in fact, many executives do perform extremely well under pressure. But, in a world when the...
- Tags: Decision, Executive, Crisis Management
- White papers
- 10 tips for managing virtual teams
- Communicate, you bet!I agree with all the points but my greatest priority is communication. People may whine that they spend more time telling us what they are doing rather than doing it but everyone needs to know what everyone else is up to, when timetables are not in line...
- Tags: Canuckster, virtual team
- Discussion threads 2007-11-13
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