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- County Government Standardizes on Microsoft Software to Deliver New Taxpayer Services
- Clark County's move to Microsoft software has freed additional resources to focus on improved delivery of citizen services - and additional productivity gains for its thousands of business users. To reduce costs and improve reliability, Nevada's Clark County migrated from NetWare and GroupWise to Microsoft software. This decision has made...
- Tags: Software, Microsoft Corp., County Government, Tools & Techniques, Government, Management
- Case studies 2008-03-01
- Forward-Thinking County Government Enhances IT Security and Manageability
- The Fulton County IT department is responsible for thousands of computers across dozens of government departments. Having faced network disruptions in the past due to noncompliant computers, the county needed a new security solution. In response, it is deploying Windows Server 2008 to take advantage of Network Access Protection NAP....
- Tags: IT Security, Network, Information Technology, County Government, Fulton County IT Department, Help Desk, Microsoft Windows Server 2008, Productivity, Government, Networking, Security, It Operations, Operating Systems, Microsoft Windows, Software
- Case studies 2008-01-30
- County Government Capitalizes on Network to Improve Public Safety and Quality of Life
- Located directly across the Potomac River from Washington D.C., Arlington County, Virginia covers 26 square miles and serves nearly 200,000 residents. Top priorities for Arlington County are public safety, expanding and extending the reach of e-government services, and economic development. The Arlington County IT department had completed its design for...
- Tags: Network, Cisco Systems Inc., County Government, E-government, Networking, Government
- Case studies
- County Government Migrates to SUSE LINUX and Novell Open Source Solutions to Reduce Hardware Costs by 50 Percent and Administrative Costs by 30 Percent
- The Jefferson County government provides services for 530,000 citizens in a thriving community in the Denver-Aurora metro area of Colorado. As in most government offices, Jefferson County is interested in using taxpayer dollars wisely and making the most of its limited IT budget. Managing hardware and software costs was a...
- Tags: Novell Inc., SuSE Linux, SuSE, County Government, Jefferson County Government, Linux, Open Source, Government, Operating Systems, UNIX, Servers, Software, Hardware
- Case studies
Additional Resources
- Baltimore County: Information Technology Advisory Committee - Information Technology Plan
- The biennial Baltimore County Information Technology Plan for fiscal years 2005 and 2006 is a map for the prudent use of technology in Baltimore County's 2-year-old Renaissance. To drive the County's renewal, County Executive Jim Smith has directed local government to focus in three areas - Families Come First Safeguarding...
- Tags: Maryland, Information Technology, Strategy, Management
- White papers 2005-02-18
- County - City GIS for DeKalb County and the Cities of Auburn, Butler, and Garrett, Indiana
- Just as Auburn was innovating automobiles in the '20s and '30s, the town continues to innovate today in ways more often seen in larger cities. As the county seat of DeKalb county, Auburn has partnered with the county government and other nearby towns to provide better taxpayer services through shared...
- Tags: County, Environmental Systems Research Institute Inc., GIS, Government, Software
- Case studies
- Cisco Partner TransNet Deploys Cisco Unified Communications for Sussex County, New Jersey
- Sussex County, in New Jersey's northwest corner, is home to nearly 150,000 citizens living in its boroughs and townships. Sussex County government was operating out of many small, remote offices. A few county divisions had their own PBX phone systems, but most of the Sussex County government communicated over a...
- Tags: Phone, Unified Communications, Cisco Systems Inc., Cisco Partner TransNet, Government
- Case studies
- Staffordshire Connects Delivers Improved Public Services
- Determined to demonstrate true collaborative working in the cause of better service to local citizens in the county of Staffordshire, United Kingdom, the county council, eight district councils, and the unitary authority of Stoke-on-Trent all contributed funds to set up the Staffordshire e-Government Partnership under the name Staffordshire Connects. The...
- Tags: County, Oracle Corp., Council, Staffordshire, E-government, Purchasing & Procurement, Customer Relationship Management (CRM), Enterprise Software, Government, Business Operations, Software
- Case studies
- Computacenter Case Study: Surrey County Council
- When Surrey County Council began its foray into e-government, it identified the need for an upgrade of its non-standardised desktop environment. In addition to its e-government objectives, the council also wanted to reduce the total cost of ownership of the infrastructure. A lack of internal resources led Surrey County Council...
- Tags: Computacenter, E-government, Government
- Case studies
- Ocala's Alcatel Network Provides City and County Government With Non-Stop Services and Secure Communications
- The Ocala Electric Utility Ocala, located in Marion County Florida, has been in operation since 1898. Ocala wanted to implement several services such as Internet access, voice over IP VoIP, and wireless applications to enhance the operations of the public and private services within the county and the City of...
- Tags: Network, Alcatel, Ocala, Telephony, VOIP, Government, Telecommunications, Networking, Wireless
- Case studies
- Novell Case Study: Jefferson County, Colorado
- The Jefferson County government provides services for 530,000 citizens in a thriving community in the Denver-Aurora metro area of Colorado. Managing hardware and software costs was a key reason the county began running Linux and several open source applications. A long-time Novell customer, the county wanted the same kind of...
- Tags: Novell Inc., Jefferson County Government, Linux, Government, Open Source, UNIX, Operating Systems, Software
- Case studies
- County Government Office Takes Charge of Network With Test Server, Increases TCO $5K
- Butler County government offices of Allison, Iowa, strive to serve residents in an efficient and effective manner. Butler County government offices of Allison, Iowa, strive to serve residents in an efficient and effective manner. Ideally, it wanted a basic server environment on which to test all government-specific software, and a...
- Tags: Network, Microsoft Office, Server, TCO, Iowa, Government, Microsoft Windows, Microsoft Windows Server 2008, Roi/Tco, Vertical Industries, Security, Operating Systems, Software, Finance, Managerial Accounting, Enterprise Software
- Case studies 2008-04-15
- Dakota County 2005 Strategic Technology Plan
- Dakota County recognizes that quality information services are a key contributor to the County's vision of creating a premier place for the citizens to live and work. Dakota County is committed to leveraging technology to enable County staff to provide effective, efficient, and responsive service and for citizens to actively...
- Tags: Citizen, Vision, Dakota County, Government, Strategy, Management
- White papers 2005-05-31
- Fairfax County Government Customer Relationship Management: Staff Productivity and Efficiencies/Customer Responsiveness
- The ultimate goal with CRM is to provide the County with an enterprise-wide full function distributed Constituent Contact Center solution that offers citizens virtual one-stop customer service within the County by organizing the tracking and monitoring of communications, cases, contacts, events and complaints. Over time, Enterprise CRM technology and the...
- Tags: Citizen, CRM, Government, Customer Relationship Management (CRM), Advertising & Promotion, Vertical Industries, Enterprise Software, Software, Marketing
- White papers 2005-08-09
- Public Records (zip)
- Public Records, County Records, Sex Offender Search, Government Records, State Archives, Investigator Tool. You can search all 50 states records, county by county. A great addition to investigators' tools.
- Tags: County, Productivity, Government
- Software downloads 2005-11-07
- County Develops More Comprehensive, Efficient System With New Technologies
- The government of Hillsborough County, Florida, maintains an area of 1,072 square miles and serves a population of 1.1 million. Hillsborough County needed new IT applications to support its court-clerks' systems, so it turned to Catapult Systems for help. To validate the proposed application architecture, county and partner representatives visited...
- Tags: County, Partnership, Microsoft Corp., Business Structures, Government, Finance
- Case studies 2007-11-01
- Simplifying Compliance Using BindView Solutions From Symantec Saves County From Adding Staff
- Hillsborough County Information Technology Services provides technology integration and support services for more than one million citizens in this county on Florida's west coast, as well as county administration departments and 80 agency sites. The government of Hillsborough County, Florida thought it needed to increase its IT security staff to...
- Tags: Symantec Corp., BindView Corp., Compliance, Hillsborough County Information Technology Services, Security
- Case studies
- Denton County, Texas, Is Big on the Value of Internet-Based Government Services Supported by Cisco Advanced Networking Solutions
- Neighbor to Dallas-Fort Worth and home to two thriving universities, Denton County, Texas, is the ninth largest among the state's 254 counties and has enjoyed a healthy growth rate for the past three decades. Wanting to continue to attract and retain businesses and citizens, Denton County needed to offer top-quality...
- Tags: Internet, Network, Cisco Systems Inc.
- Case studies
- Suffolk County Creates a New Powerful e-Government Portal
- Within the complex web of local government, Information Communications and Technology ICT solutions often differ from one local authority to the next. This can make it incredibly difficult for members of the general public to contact the correct department or individual they require. In an effort to simplify this process,...
- Tags: Portals, Government, Web Technology, E-government, Internet
- Case studies 2006-01-03
- Clark County Teams With IBM and Cisco to Enhance Communication Across Government Agencies
- With 1.8 million residents, Clark County is one of the fastest growing metropolitan areas in the United States, and it comprises more than 70 percent of Nevada's population. Clark County wanted to create a network infrastructure to improve communications between departments in the legal system and enable future growth, enhanced...
- Tags: Team, Network Infrastructure, Agency, Government, Cisco Systems Inc., IBM Corp.
- Case studies 2007-04-18
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