Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- FriendAlyzer (exe)
- FriendAlyzer is designed for keeping track of and visualizing your personal network of friends, relatives, and acquaintances. It makes it easy to enter people's names, their interests, different types of relationships between people, and attributes of those relationships. The graphical display of people and relationships lets you select which relationships...
- Tags: Relationship, FriendAlyzer, Networking
- Software downloads 2005-12-11
- Meet the toughest challenges of corporate leadership by strengthening your skills in these seven key areas
- Corporate leaders, managers, and aspiring managers will benefit from this "behind closed doors" tour of the landscape of leadership. In this sample chapter from The Truth About Being a Leader, learn how you can prepare for the toughest challenges of leadership by widening your "mental bandwidth" in seven...
- Tags: Prentice Hall Inc., Leadership, Management
- Book chapters 2007-04-19
- Building Relationship Capital: Client Relationship Management for the Capital Markets
- Current market trends in both investment banking and equity sales, trading, and research demand a rapid and sophisticated response, not just in terms of corporate strategy, but in the technologies and processes put in place to support these strategic moves. Without the proper technology bedrock - one that builds and...
- Tags: Capital Market, Relationship, CDC Software, Investment, Financial Services, Sales Strategy, Strategy, Finance, Sales, Management
- White papers 2005-10-01
- IT Governance: Vendor Relationship Management - Vendor or Partner?
- Business cannot be conducted without them. Does it call them "Supplier" or "Vendor" or "Partner?" It is not just a matter of semantics. The distinction determines how much business value is created through these critical relationships. Indeed, one of the most effective ways to create shareholder value is to manage...
- Tags: IT Governance, Partnership, Information Technology, Relationship, SAS Institute, Distinction, Business Structures, Channel Management, Finance, Marketing
- Webcasts
- CMDB: The Heart of IT Service Management
- A CMDB helps you implement ITIL best practices successfully, and it provides the basis for information sharing to facilitate cross-functional process integration. Whether or not you adopt ITIL best practices, you should consider using a CMDB to achieve the objectives of a mature approach to IT Service Management. CMDB is...
- Tags: Information Technology, CMDB, IT Service Management, ITIL, It Services
- White papers 2005-11-20
- How to develop and maintain client relationships
- Read Kevin Eikenberry's 10 suggestions for fostering important business relationships with your consulting clients. by Mary Weilage
- Tags: Client Relationship, Mary Weilage
- Blog posts 2008-07-14
- Corporate blogging gives you a competitive advantage that cannot be ignored
- The results of this 2005 BackBoneMedia survey reveal that corporate blogs are giving corporations and obscure brands the ability to connect with their audiences on a personal level, to build trust, collect valuable feedback and foster strengthened relationships. As a cultural phenomenon, the Internet, in the form...
- Tags: Competitive Advantage, Corporate Blogging, Survey, Marketing Research, Marketing
- Download resources 2005-08-31
- The Economics of Customer Relationships: The Financial Drivers to Effective Customer Service
- According to the Strativity Group 2004 Global Customer Experience Study, 89% of executives don't know the cost of acquiring new customers and 88% don't know the cost of a complaint. For years, contact centers have focused on internal measures like average handling time and the mystical answer rate. It's essential...
- Tags: Customer Service, Financial, Nortel Networks Corp., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Webcasts
- Access Queries
- Can somebody help me in figuring out how to use relationships in Access? that's the hardest part for me, is it an easy way in determining relationships, also, How do you learn how to make complicated queries?Let's start with basicsGoogle is your friend.The basis for relationships in a relational database...
- Tags: Microsoft Office, Databases, reeshalowell@..., Microsoft Access, Google Inc.
- Discussion threads 2007-05-22
- Superior Customer Relationships: Best Practices of Eastman Kodak Co., Medrad Inc, and Fidelity Investment Services
- Most organizations in a given marketplace want close customer relationships and pursue these relationships using advanced technologies, refined and aligned processes, and well-trained people. Unfortunately, competitors often wanting the same customers seek them with similar intensity and tactics. Competition affects industry profitability, and competitive advantage is the...
- Tags: Fidelity Investments, Eastman Kodak Co., APQC, Competition, Best Practice, Customer Relationship, Strategy, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Management, Marketing, Software
- White papers
- Business Relationships for Competitive Advantage - The Impact of Software Applications on Buyer and Supplier Relationships
- In this webcast the nature of the buyer and supplier transactional change, as well as the impact of software applications on various relationship management approaches shall be examined. It will also cover the key problems and opportunities involved in strengthening relationships, and the ways in which change management can assist...
- Tags: Software, Supplier Relationship, Competitive Advantage, SAP AG, Supplier, Channel Management, Change Management, Tools & Techniques, Purchasing & Procurement, Marketing, Management, Business Operations
- Webcasts
- 10 ways to improve your client relationships
- Your clients are your business -- so a key part of being successful is cultivating a healthy relationship with them. This list will help guide you as you develop and maintain the relationships that will allow your business to thrive. by Kevin Eikenberry
- Tags: Relationship, Client Relationship, Client, Kevin Eikenberry, Performance Management, Human Resources, Workforce Management
- Blog posts 2008-07-11
- Data Mining and Customer Relationships
- Data mining - technologies and techniques for recognizing and tracking patterns within data - helps businesses sift through layers of seemingly unrelated data for meaningful relationships, where they can anticipate, rather than simply react to, customer needs. In this accessible introduction, provides a business and technological overview of data mining...
- Tags: Data Mining, Business Intelligence, Marketing Research, Databases, Enterprise Software, Software, Data Management, Marketing
- White papers 1995-01-01
- Data Modeling - Its Really All About the Relationships
- Experience has shown that while many people can readily define entities and their unique identifiers, a relatively small percentage are really any good at modeling the relationships between those entities. In this paper common data modeling design issues are identified and explained. This paper covers common foreign key (i.e. relationship)...
- Tags: Relationship, Quest Software Inc., Modeling, Research & Development, Business Operations
- White papers 2005-04-01
- Microsoft Office Live Seminar: Eric Groves Presents, "The Power of Relationships."
- Building strong relationships with customers is key to long-term business success. This webcast will examines the fundamentals of relationship development, look at how technology has changed the way relationships are formed, and learn how to create a winning relationship strategy for business. If you want to drive repeat business from...
- Tags: Relationship, Microsoft Office Live, Microsoft Corp., Email Marketing, Sales Strategy, E-mail, Microsoft Office, Marketing Research, Strategy, Sales, Online Communications, Office Suites, Software, Marketing, Management
- Webcasts
- The First Step to Taking Control of Your Corporate-Wide Contract Compliance Processes
- The Sarbanes-Oxley Act SOX is a complex far reaching piece of legislation that requires publicly traded companies to evaluate and adjust business processes relating to the reporting of financial data and the full disclosure of a wide-array of critical corporate information. Selectica enterprise contract management EECM software can play a...
- Tags: Sarbanes-Oxley Act, Compliance, Selectica Inc., Sarbanes-Oxley, Regulatory Compliance, Regulations, Financial Accounting, Government, Finance, Human Resources, Policies And Procedures
- White papers 2005-06-07
- Technology for Optimizing Customer Relationships
- CRM presupposes the existence of an effective CRM strategy - a solid way to manage customer relationships in the first place. Once a CRM strategy is in place, a customer-centric database provides the foundation. Next, enabling technologies such as real-time event management allow companies to customize customer interactions based on...
- Tags: Customer Relationship, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Strategy, Marketing, Software, Management
- White papers
- Oracle Identity Federation
- Oracle Identity Federation provides a self-contained federation solution that combines the ease of use and portability of a stand-alone application with a scalable, standards-based proven interoperable architecture. As businesses become global and move towards business models with closer relationships with partners, suppliers and customers, the issue of establishing secure and...
- Tags: Oracle Corp., Identity Federation, Oracle Identity Federation
- White papers 2006-06-01
- 10 ways to improve your client relationships
- One thing is true for all consultants: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. Here are some suggestions to help you foster those important business relationships.This download is also available as an entry...
- Tags: Client Relationship, Blogging, Internet
- Download resources 2008-07-11
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