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- Leading Credit Union Boosts Employee Productivity and Enhances Customer Service With Adobe Intelligent Document Platform
- Corning Credit Union CCU is a member-owned, nonprofit financial cooperative that provides financial services to retirees, employees, and relatives of current and retired employees of Corning Incorporated and its subsidiaries. The company wanted to reduce operating costs while improving customer services and streamline assembly of loan applications. The company also...
- Tags: Adobe Systems Inc., Customer Service, Corning Credit Union, Purchasing & Procurement, Product Marketing, Customer Relationship Management (CRM), Business Operations, Marketing, Enterprise Software, Software
- Case studies
Additional Resources
- Xerox Federal Credit Union Mortgage Rates (widget)
- Competitive programs, low rates and reasonable fees are what you'll find with Xerox Federal Credit Union Mortgage Rates. Xerox Federal Credit Union offers home loans. Located throughout the United States, XFCU provides quality financial services to over 75,000 members. Membership in the credit union is available through a variety of...
- Tags: Xerox Corp., Financial Planning, Financial Services, Finance
- Software downloads 2007-06-01
- Arrowhead Credit Union Mortgage Rates (widget)
- Arrowhead Credit Union Mortgage Rates provides current mortgage rate information for Arrowhead Credit Union in Southern California. Arrowhead is a full-service financial institution that lends primarily in California. Prior to funding a loan a borrower must become a member of Arrowhead Credit Union. Residents or those Employed in the San...
- Tags: Mortgage Rate, Arrowhead Credit Union, Financial Services
- Software downloads 2007-06-01
- Fairwinds Credit Union Mortgage Rates (widget)
- Fairwinds Credit Union Mortgage Rates provides current mortgage rates at Fairwinds Credit Union. Fairwinds Credit Union serves central Florida and may grant mortgage loans on property in the state of Florida. This version is the first release on CNET Download.com.
- Tags: Mortgage Rate, Florida, Fairwinds Credit Union, Mortgages, Finance, Capital Structures
- Software downloads 2007-06-15
- AmeriVault Case Study: HAR-CO Maryland Federal Credit Union
- For over 50 years, HAR-CO Maryland Federal Credit Union has known that being without reliable data backups is simply not an option. Over 24,000 members of HAR-CO rely on their credit union to keep their data safe. It is essential that it is protected not only by consistent backup but...
- Tags: AmeriVault, Data, HAR-CO Maryland Federal Credit Union, Disaster Recovery, Backups, Data Management
- Case studies 2008-02-05
- Credit Union Improves Service: Credit Union Unifies Branches, Improves Service
- Mid Atlantic Farm Credit relied on Unified Communications and Microsoft CRM to bring 5 companies into one, connect branch offices, and improve staff's ability to serve customers.
- Tags: Union, Cisco Systems Inc., Customer Relationship Management (CRM), Enterprise Software, Software
- Webcasts 2007-11-21
- Credit Union Optimizes Infrastructure to Gain Efficiency, Attain Carbon-Neutral Status
- Vancity, Canada's largest credit union, needed to increase efficiency. The credit union turned to technology to support its efforts and opted to standardize on Microsoft technologies because of their usability and value. By upgrading its Microsoft license agreement to the Enterprise Client Access License Suite, Vancity obtained a business productivity...
- Tags: Union, Business Productivity, Microsoft Corp., Strategic Planning, Collaboration, Strategy, Management
- Case studies 2008-06-09
- Vista Federal Credit Union Mortgage Rates (widget)
- Vista Federal Credit Union Mortgage Rates provides current mortgage rate information at Vista Federal Credit Union, which serves the Cast Members, employees and family members of The Walt Disney Company, including ABC Television networks, ESPN and all other associated business units. This version is the first release on CNET Download.com.
- Tags: Microsoft Windows Vista, Mortgage Rate, Vista Federal Credit Union Mortgage Rates, Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software
- Software downloads 2007-06-15
- How One Credit Union Restored Users' Trust in its Help Desk System
- When the Addison Avenue Federal Credit Union spun off from its parent company, Hewlett-Packard, in 2002, it needed to build its own IT infrastructure and help desk. Dissatisfied with the clunky method by which it had previously handled service tickets, the credit union sought a customizable, Web-based service desk solution...
- Tags: Service Desk, BMC Software Inc., Remedy Corp., Help Desk, Call Centers, It Management, It Operations, It service Management
- Case studies
- Partners Federal Credit Union Mortgage Rates (widget)
- Partners Federal Credit Union Mortgage Rates widget provides current mortgage rate information at Partners Federal Credit Union, which serves the cast members, employees, and family members of the Disneyland Parks and Resorts, The Walt Disney Company, ABC Television networks, ESPN, and all other associated business units.
- Tags: Partnership, Mortgage Rate, Business Structures, Networking, Finance
- Software downloads 2007-03-26
- Credit Union Reduces Network Risk With Eye Opening Results
- Like thousands of U.S. financial institutions, Kaiperm Federal Credit Union risks losing members from negative publicity if attackers breach its network defenses or - worse still - losing control of its operations if it fails to meet federal security regulations enforced by the National Credit Union Adminstration NCUA. In the...
- Tags: Network, Online Banking, Banking, E-business/E-Commerce, Security, Financial Services, Internet
- Case studies
- Corning Synchronizes Global Supply Chains With PeopleSoft
- Corning enterprise systems, a venerable upstate New York manufacturer, needed to support corporate-level management and provide centralized services, while enabling supply chain process excellence in its diverse decentralized units. Corning implemented PeopleSoft Solutions which included over twenty installations of PeopleSoft applications throughout the company. PeopleSoft Financials, Human Resources, and Procurement...
- Tags: PeopleSoft Inc., Supply Chain, Corning Inc., Supply Chain Management (SCM), Manufacturing, Enterprise Software, Software
- Case studies
- Oracle Case Study: Owens Corning
- Owens Corning began to look for ways to position itself as a stronger and more viable company. Preparing to emerge from Chapter 11 bankruptcy protection, the company needed to quickly and dramatically increase productivity and reduce costs. Owens Corning successfully upgraded to PeopleSoft 8 Human Capital Management HCM from Oracle,...
- Tags: Owens Corning, Oracle Corp., Human Capital, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Operational Accounting, Workforce Management, Recruitment & Selection, Enterprise Software, Human Resources, Software, Finance
- Case studies
- Novell Case Study: America First Credit Union
- With $3.1 billion in assets, America First Credit Union America First is the 13th largest credit union in assets in the U.S. One of the biggest IT challenges is ensuring that the right people - and only the right people - have access to the right information. An identity management...
- Tags: Novell Inc., Asset Management, Strategy, Operational Planning, Business Operations, Management
- Case studies
- Mountain America Credit Union: Bridging the Distance Through Video IPC
- Mountain America Credit Union expands customer relationships and transforms operations with a broad range of Cisco Unified Communications.
- Tags: Video, Cisco Systems Inc., Mountain America Credit Union
- Webcasts 2007-09-11
- Oracle Case Study: Pentagon Federal Credit Union
- Pentagon Federal Credit Union, headquartered in Alexandria, Virginia, was organized and chartered for the purpose of promoting thrift among its members and creating a source of credit for provident or productive purposes. They evaluated its existing information technology systems and committed to a long-term systems upgrade strategy to move away...
- Tags: Business Process, Oracle Corp., Pentagon, Operational Planning, Strategy, Business Operations, Management
- Case studies
- Credit Union Enhances Service to Employees, Customers With HEAT in Departments Companywide
- At Kitsap Credit Union on Washington's Kitsap Peninsula, exceeding members' expectations tops the list of the credit union's stated values. Maintaining such a high level of customer service - especially as the credit union grows - depends on equipping the institution's 296 employees with the systems and processes to do...
- Tags: Union, Help Desk, Service Level Management, Call Centers, Product Marketing, Performance Management, Customer Relationship Management (CRM), It Operations, It service Management, Marketing, Human Resources, Workforce Management, Enterprise Software, Software
- Case studies
- Cisco Gold Partner CTI Deploys Call-Center Solution for Florida Credit Union
- Publix Employees Federal Credit Union PEFCU serves the financial needs of the 12,000-plus associates of Publix Super Markets, Inc. and their family members. PEFCU's main office is located in Lakeland, Florida, and there are four full-service branch offices located in Florida and one in Georgia. The credit union looked to...
- Tags: Partnership, Financial, Call-center, Cisco Systems Inc., Florida, PEFCU, Call Centers, Financial Accounting, Customer Relationship Management (CRM), It Operations, Finance, Enterprise Software, Software
- Case studies
- mySAP SCM at Dow Corning
- Since its founding in 1943, Dow Corning has made revolutionary contributions to the development of silicon-based technology. Dow Corning has learned from its customers that it can best serve them by helping them gain a competitive advantage in their respective markets. To this end, Dow Corning's strategy is to help...
- Tags: mySAP, Corning Inc., SAP R/3, SAP AG, The Dow Chemical Co., mySAP SCM, SCM, Enterprise Resource Planning (ERP), Performance Management, Enterprise Software, Software, Human Resources, Workforce Management
- Case studies
- Green Business is Good Business for Credit Union
- Listen to this podcast to hear Sarah Johnson, technology coordinator for Coastway Credit Union, explain how going green not only helps save the planet, but also saves money and increases productivity. Download or stream this installment of the Cisco Innovators Podcast Series.
- Tags: Cisco Systems Inc., Podcasts, Internet
- Download resources 2008-06-11
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