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- Continental Airlines is a U.S. air carrier engaged in transporting passengers, cargo and mail. Co., together with its wholly owned subsidiary, Continental Micronesia, Inc. CMI...
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TechRepublic Resources
- How Continental Airlines and OMNI Security Were Able to Provide Real-Time Digital Images to a Central Control Center for Security and Surveillance at Newark International Airport
- Continental Airlines and OMNI Security needed to solve the increasing costs of analog security and surveillance of Continental's employee parking lots. Continental Airlines employees at Newark International Airport were more concerned about their personal safety after the Sept. 11, 2001, tragedy. Motorola's Canopy point-to-point wireless technology was connected to full-motion...
- Tags: Continental Airlines Inc., Digital Image, Motorola Inc., Security
- Case studies 2008-02-13
- Continental Airlines Optimizes Security and Streamlines Application Management
- As one of the world's leading air carriers, Continental Airlines is committed to implementing advanced technologies that help improve operations and customer service. Recently, the company began upgrading its server environment to the Windows Server 2008 operating system and is streamlining Web application management with the troubleshooting and configuration capabilities...
- Tags: Customer Service, Continental Airlines Inc., Environment, Application Management, Microsoft Windows Server 2008, Product Marketing, Customer Relationship Management (CRM), Microsoft Windows, Security, Operating Systems, Software, Marketing, Enterprise Software
- Case studies 2008-02-01
- On the Move with Continental Airlines
- To ensure maximum productivity and smooth baggage handling, Continental baggage handlers and ramp agents require real-time access to applications and data over a secure, wireless network. After implementing wireless networks, Continental faced challenges with dropped connections when employees roamed between wireless LAN access points and subnets. The airline evaluated several...
- Tags: Continental Airlines Inc., NetMotion Wireless, Wireless, Wi-Fi
- Case studies 2007-12-01
- Continental Airlines Bets on Windows Vista Operating System to Remain Cutting Edge
- An early adopter of new technology, Continental Airlines uses the latest information technology to keep it on the cutting edge. With the Windows Vista operating system, Continental wants to give employees and customers alike better access to information in order to increase employee productivity and promote workforce mobility with enhanced...
- Tags: Continental Airlines Inc., Operating System, Microsoft Windows Vista, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software
- Case studies 2007-07-17
- How do you handle compliments?
- How do you handle compliments?Strange question, isnt it? Believe it or not, however, you may get compliments from time to time, especially if youve been following the advice from bloggers here. Ive been thinking about this issue over the past few days, in preparing my wife for her business...
- Tags: Helpdesk, Help, General, Customer Relations
- Blog posts 2007-04-23
- Desktop Tool From Continental Streamlines Customer Check-In and Flight Search
- Continental Airlines built a gadget for Windows Sidebar that allows customers to initiate searches for flight information or begin the online check-in process from the convenience of their own computer desktops. The solution, which was developed in less than a week and utilizes the airline's existing Web infrastructure, enabled Continental...
- Tags: Continental Airlines Inc., Tool, Productivity, Desktops, Microsoft Windows, Hardware, Operating Systems, Software
- Case studies 2007-03-01
- Continental Airlines: One Place to Point
- Continental Airlines explains why using a single vendor for its IT infrastructure - specifically HP - is the best solution.
- Tags: Hewlett-Packard Co., Continental Airlines Inc., Strategy, Management
- Webcasts 2007-01-01
- Regulatory Compliance Case Study: Continental Airlines
- Continental Airlines has the distinction of being the sixth largest airline in the world and, according to a 2005 Zagat survey, the top U.S. carrier in terms of customer satisfaction. Continental Airlines needed to comply with government-mandated regulatory requirements such as Sarbanes-Oxley and the Payment Card Industry PCI data security...
- Tags: McAfee Inc., Continental Airlines Inc., Regulatory Compliance, Networking, Security, Human Resources, Policies And Procedures
- Case studies 2006-01-01
- Continental Airlines Optimizes Its Network Design Process Across the Enterprise
- Designing, maintaining, and supporting an efficient Information Technology IT infrastructure can be a daunting task for any company, especially for a corporation such as Continental Airlines with hubs, facilities, offices, and personnel scattered across the globe. That's why Continental Airlines is working with consultants at Microsoft Corporation to optimize its...
- Tags: Continental Airlines Inc., Network, Information Technology, Microsoft Corp., Network Design, Strategy, Management
- Case studies 2004-06-01
- ITA Software improves Continental's Internet sales
- Companies can maximize ROI on their Web sites by improving customer experiences, converting more shoppers to buyers, and reducing transaction costs. Sometimes it's possible to accomplish multiple goals with one technology application, as Continental Airlines demonstrated recently on its Web site.By integrating Cambridge, MA-based ITA Software's Global Airfare Pricing and...
- Tags: Continental Airlines Inc., ITA Software, David Southgate, Internet
- Technical articles 2003-08-27
- BindView Solutions Keep Vast IT Enterprise Flying High in Security and Compliance
- Continental Airlines is the world's sixth-largest airline. Continental went through its first Sarbanes-Oxley audit in 2004, and BindView solutions played a central role in the process. BindView's award-winning Vulnerability Management Suite provides enhanced enterprise-wide scalability and regulatory compliance monitoring. With BindView, Continental secures its business-critical infrastructures against cyber attacks, threats...
- Tags: Continental Airlines Inc., Information Technology, BindView Corp., Compliance, Regulatory Compliance, Sarbanes-Oxley, Hacking, Security, Human Resources, Policies And Procedures, Regulations, Government, Financial Accounting, Finance
- Case studies
- Continental Airlines Lands Significant Savings With Avaya Meeting Exchange
- In early 2000, Continental Airlines was using about 250,000 conferencing minutes and spending about $40,000 /month on outsourced conferencing services and were seeing per-minute rates increase. In response, they established a business goal to reduce conferencing expenses by 40%. Continental deployed Avaya Meeting Exchange conferencing solution with 72 user licenses...
- Tags: Continental Airlines Inc., Avaya Inc., Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Continental Airlines Bets on Operating System Upgrade for Reduced IT and Energy Costs
- An early adopter of new technology, Continental Airlines uses the latest information technology to keep the company on the cutting edge. With the Windows Vista operating system, Continental gives its employees and customers better access to information in order to increase employee productivity and promote workforce mobility with enhanced security....
- Tags: Continental Airlines Inc., Information Technology, Operating System, Microsoft Windows, Operating Systems, Strategy, Software, Management
- Case studies 2008-06-01
Additional Resources
- Scandinavian Airlines Uses SAS to Improve Services and Ensure Superior Customer Relations
- Competition amongst airlines for customers is very tough. It is essential for airlines to listen to their customers and adapt their services to meet their customers' requirements, while also ensuring that their prices match the services they are offering. Scandinavian Airlines is a customer-focused company, and its management decided that...
- Tags: Customer, SAS Institute, Scandinavian Airlines
- Case studies
- Qualcomm Case Study: American Airlines
- American Airlines is one of the world's largest airlines, serving more than 250 cities in more than 40 countries with more than 3,800 flights. The Mobility Solutions Group of American Airlines' IT Enterprise Technology Group and the Maintenance and Engineering (M&E) IT Group wanted to develop a method for mechanics...
- Tags: American Airlines, Qualcomm Inc., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies
- Continental Lowers Costs, Improves Security, and Achieves 99.9 Percent Server Reliability
- Continental AG had out-of-date and disparate client-server infrastructure that needed groupwide standardization. This more involved providing than 80 sites worldwide with a total of 24,000 new workstations and portable computers, installing new server computers, and setting up modern operating systems and applications. Continental first tested a Linux solution, but the...
- Tags: Security, System Architecture, Client-server, Microsoft Corp., Microsoft Windows, Servers, Microsoft Windows Server 2003, Productivity, Operating Systems, Software, Hardware
- Case studies
- Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually
- For 74 years, Alaska Airlines has been providing world-class domestic airline service. Understanding and responding to customer needs is the key to success in the increasingly competitive domestic airline industry, where margins are small and customer loyalty is prized. Over the years, Alaska Airlines acquired a great deal of customer...
- Tags: Alaska Airlines, Process Improvement, Financial Planning, Quality, Business Operations, Finance
- Case studies
- Printek Case Study: American Airlines
- Printek's PrintMaster 850 was recently approved for use throughout American Airlines Maintenance group by E.D.S. / Sabre. Extensive tests were performed by the Platform Development Group on the PM850 and PM850 w/Ethernet. After two months of testing, the PrintMaster 850 was given the green light, and is now the preferred...
- Tags: American Airlines, Printek, Printers, Hardware, Peripherals
- Case studies
- A380 dingo airlines virtual (exe)
- A 380 has come to dingo airlines virtual. Download this then launch flight simulator 2004 and fly.
- Tags: Airline
- Software downloads 2006-11-06
- Oracle Gives Aloha Airlines a Competitive Advantage
- This webcast shows how Oracle 10g and BPEL help Aloha Airlines quickly and efficiently integrate systems, deploy applications, and train personnel.
- Tags: Oracle Corp., Competitive Advantage, Business Process Automation, Web Services, Application Servers, Strategy, It Operations, Enterprise Software, Software, Management
- Webcasts
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