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- Computer Retailer Boosts Data Warehouse Performance With Move to 64-Bit Servers
- Computer retailer CompUSA uses Microsoft SQL Server 2000 Analysis Services cubes to provide a valuable environment for business intelligence queries to help it enhance operations and customer service. But as the company brought more information into its data warehouse, the batch window for processing became an issue. The company also...
- Tags: Data Warehouse, Environment, Computer Retailer, Server, Microsoft Corp., Computer, CompUSA Inc., 64-bit Environment, 64-Bit, Network Technology, Databases, Processors, Semiconductors, Hardware, Components, Networking, Enterprise Software, Software, Data Management
- Case studies
Additional Resources
- Leading Apparel Retailer Drives Sales and Productivity Through Better Execution Management
- Leading apparel retailer wanted a software partner that could help them establish consistency of performance and share best practices across its network of over 700 stores. The retailer wanted to transform the communication process between the head office and the stores. Focusing on the agreed areas, the company worked with...
- Tags: RedPrairie, Retail Company, Store, Retail, Sales Strategy, Sales
- Case studies 2007-07-18
- Sports Retailer Deploys Domain Controllers in Stores to Keep Registers Ringing
- A large a specialty retailer in the United States with approximately 450 stores wanted to update its older MS-DOS - based Point-Of-Sale POS application with a next-generation POS program from NCR. However, the new software required user authentication over the Wide Area Network WAN using domain controllers at headquarters. A...
- Tags: Point-of-sale, Domain Controller, Retail Company, Store, Retail, WANs, Networking
- Case studies 2008-06-01
- Retailer Monitors IT and Telecom Infrastructure With Avaya Interactive Response (IR) and RSI's SNMP Netwatch Monitor Tool
- A retailer operates large-format general merchandise stores - including discount stores, moderate-priced promotional stores and traditional department stores - in the United States. The company also operates an online business. The retailer wanted to ensure business continuity planning and disaster recovery in all its data centers and contact centers. Hence,...
- Tags: Retail Company, SNMP, Avaya Inc., Retail, Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Baleno Integrates Collaborative Capabilities Into Its Business Processes
- With more than 5,000 outlets spread across China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, Indonesia and the Middle East, fashion retailer Baleno Holdings can truly claim to be "Dressed for success." An unreliable, insecure messaging and collaboration platform failed to support business processes adequately for this growing fashion retailer. IBM...
- Tags: Business Process, Collaboration, Retail Company, IBM Corp., Baleno, Retail, Groupware, Operational Planning, Enterprise Software, Software, Business Operations
- Case studies 2006-06-01
- Online Retailer Adopts Software-Plus-Services to Connect With Customers
- Play.com is the fourth largest online retailer in the United Kingdom. the company has been investigating new ways to interact with its customers. Having successfully incorporated customer reviews into the site, Play.com decided to enhance the Web site further, to: encourage customers to interact with each other; make play.com features...
- Tags: Online Retail Company, Retail Company, Customer, Microsoft Corp., Play.com, Retail, Web Site Development, E-business/E-Commerce, Internet
- Case studies 2008-01-01
- Leading German shoe retailer steps into the mobile world with WebSphere technology
- German shoe retailer Ludwig Görtz needed to provide a simple, secure and stable connection between its central systems and mobile devices. With IBM business partner ETHALON, it implemented an IBM WebSphere Everyplace Access solution, resulting in quick and easy availability...
- Tags: IBM WebSphere, Mobile, Retail Company, IBM Corp., Retail, Advertising & Promotion, Application Servers, Middleware, Enterprise Software, Marketing, Software
- Case studies 2006-01-13
- External Performance Monitoring: A Revealing Retail Example
- A major online retailer relied on internal tools to monitor its check out process. In today's complex application environments many events happen within the control of IT organizations but are often invisible without an outside-the-firewall perspective. To "see" the performance of every interlocking component and monitor true end-user experiences, this...
- Tags: Performance, Gomez Advisors Inc., Performance Monitoring, Retail, Performance Management, Monitors & Displays, Human Resources, Workforce Management, Hardware, Components
- Case studies
- Hot Topic and Cisco IPC: Cisco Solution Is the Hot Topic for Retailer
- Retailer Hot Topic uses a complete Cisco solution to provide enhanced communications for employees and better customer service.
- Tags: Cisco Systems Inc.
- Webcasts 2005-09-29
- Leading Grocery Retailer Implements Cutting-Edge Technology Development Resulting in 60 Per Cent Increase in Speed of Customer Service
- Tesco is the leading United Kingdom grocery retailer. Its corporate strategy is centred on placing the customer at the heart of all its operations. Tesco wanted to replace an ageing weighing scales infrastructure at its in-store delicatessen, fish, and meat counters, because of difficulty in quickly finding product information and...
- Tags: Customer Service, Tesco, Retail Company, Microsoft Corp., Grocery, Retail, Food & Beverage, Business Structures, Product Marketing, Manufacturing, Finance, Marketing
- Case studies
- Online Retailer Boosts Customer Service With Improved Employee Productivity
- Bow.it is an Italian online retailer specialising in computer hardware and software. The company completes around 3,500 orders each month and generates an annual turnover of ?15 million. It receives many thousands of e-mails from its customers containing product or order queries. To improve customer service, the company required a...
- Tags: Customer Service, Online Retail Company, Retail Company, Microsoft Corp., Bow.it, Retail, E-mail, E-business/E-Commerce, Product Marketing, Customer Relationship Management (CRM), Online Communications, Internet, Marketing, Enterprise Software, Software
- Case studies
- Scaling Your RFID Solution to Meet Retailer and DoD Mandates
- Application of RFID tags and labels for retailer mandates requires many things: analysis of product and effective case/label positioning; manual versus automated application of labels to best meet current and future volume requirements; integration into ERP and WMS solutions and, of course, potential changes to the existing business/manufacturing process. This...
- Tags: Retail Company, RFID Journal, U.S. Department Of Defense, RFID, Retail, Wireless, Security, Biometrics
- Webcasts
- Dollars and Scents: Perfume Retailer Boosts Sales With the Right Retail Management Solution
- For Gold Coast importer and retailer Perfume Direct Australia Pty Ltd, the reality of selling renowned fragrances at discounted prices involves more hard work than glamour. An important part of that work is to monitor sales trends so that orders can be placed well ahead of time with overseas suppliers....
- Tags: Retail Company, Microsoft Corp., Sales Strategy, Retail, Sales Force Management, Sales
- Case studies
- Retailer Unified Human Resources Processes With Automated Solutions From Avaya and Viecore
- Founded in 1963, with one women's apparel store in Columbus, Ohio, a retailer has grown into more than 3,800 stores with six retail brands and over 100,000 associates. The company wanted to combine disparate new hire policies and Human Resources processes into one company-wide solution. As a solution the company...
- Tags: Avaya Inc., Retail, Gender And Diversity, Software Development, Human Resources, Software/Web Development
- Case studies
- Digital Media Resolves Oracle I/O Bottlenecks, Accelerates Music Downloads
- Digital Media develops and operates real-time delivery of multi-media content for retail delivery. Their system enables customers at a major mass market retailer to offer individual song downloads from their internet retail website. The high traffic and purchase volume experienced by this dominant retailer, especially during peak seasons, requires that...
- Tags: Oracle Corp., I/O, Confio Software, Music Download, Retail, Digital Media, Consumer Electronics, Personal Technology
- Case studies
- Retailer Casual Male Turns to Sophisticated Analytic Software From SAS
- With consumers spending less but expecting more, retailers like Casual Male Retail Group Inc., the leading specialty retailer of men's big and tall apparel in the U.S., Canada and UK, must squeeze more profit from every dollar they spend on marketing and information technology, and must maximize existing resources like...
- Tags: Software, Retail Company, SAS Institute, Retail
- Case studies
- Africa's Biggest Food Retailer Gains Reliability, Full Network Compliance
- How does one keep desktop computers, kiosks, and servers consistent and up-to-date when thousands of them are spread across approximately 1,200 locations in 17 countries? The Shoprite Group, Africa's leading food retailer, is using Microsoft System Center Configuration Manager 2007. The software will enable Shoprite to complete what used to...
- Tags: Food, Network, Africa, Retail Company, Microsoft Corp., Retail, Food & Beverage, Manufacturing
- Case studies 2007-11-01
- Lexmark E352dn Puts Printing Into Overdrive at AutoNation
- AutoNation, which sells more than 2,000 vehicles and services more than 20,000 vehicles each day, is America's largest automotive retailer. Managing the printing requirements of the nation's largest auto retailer is no small task - especially when those locations are spread out all over the nation. Each location has a...
- Tags: Printing, Lexmark International Inc., Lexmark E352dn, Document Management, Enterprise Software, Software, Finance, Managerial Accounting
- Case studies
- Administrative Time Saving of 15 Per Cent Helps Retailer Focus on Selling
- With more than 100 employees and nine physical and online stores, Barrabes is a leading retailer of winter sports, climbing, and mountaineering equipment in Spain. The company, which is based in Huesca in the north-east of the country, supports its operations with a state-of-the-art communications infrastructure. While its previous desktop...
- Tags: Retail Company, Microsoft Corp., Retail, Microsoft Windows, Operating Systems, Software
- Case studies
- Online Retailer Boosts Customer Conversions 20 Percent, Cuts Service Costs 58 Percent
- Wine.com, the largest retailer of wine on the Internet, wanted to continue its remarkable growth by revolutionizing the service it provides to customers both before and after the sale. That meant providing more value, more information, and more interactivity on its Web site, as well as enhancing the customer relationship...
- Tags: Retail Company, Microsoft Corp., CRM, Retail, AJAX, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Internet, Software/Web Development, Web Development, Web 2.0, Software, Marketing
- Case studies
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