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TechRepublic Resources

Computer Retailer Boosts Data Warehouse Performance With Move to 64-Bit Servers
Computer retailer CompUSA uses Microsoft SQL Server 2000 Analysis Services cubes to provide a valuable environment for business intelligence queries to help it enhance operations and customer service. But as the company brought more information into its data warehouse, the batch window for processing became an issue. The company also...
Tags: Data Warehouse, Environment, Computer Retailer, Server, Microsoft Corp., Computer, CompUSA Inc., 64-bit Environment, 64-Bit, Network Technology, Databases, Processors, Semiconductors, Hardware, Components, Networking, Enterprise Software, Software, Data Management
Case studies

Additional Resources

Computer Retailer Upgrades Its Image, Reduces Costs With Lexmark Laser Technology
With 40 stores located in eight Western states, PC Club, founded in 1992, provides built-to-order computing equipment to information technology professionals, systems integrators and individual users. For each system it builds, PC Club prints a multipage sales form and invoice detailing the computer's exact configuration, the hardware components it contains...
Tags: PC, Laser, Computer, Lexmark International Inc., Desktops, Hardware
Case studies
Online Retailer Boosts Customer Service With Improved Employee Productivity
Bow.it is an Italian online retailer specialising in computer hardware and software. The company completes around 3,500 orders each month and generates an annual turnover of ?15 million. It receives many thousands of e-mails from its customers containing product or order queries. To improve customer service, the company required a...
Tags: Customer Service, Online Retail Company, Retail Company, Microsoft Corp., Bow.it, Retail, E-mail, E-business/E-Commerce, Product Marketing, Customer Relationship Management (CRM), Online Communications, Internet, Marketing, Enterprise Software, Software
Case studies
Have you bought a computer and got pirate software with it?
My stepmom asked me to help her buy a computer. So we went to this outlet store in town yesterday and got her a brand new inexpensive system. The computer isn't bad at all. The problem was not only it didn't come with the xp recovery disk, but also didn't...
Tags: computer, disk, hardware, Hewlett-Packard Co., piracy, software, tech_gal
Discussion threads 2005-06-13
invalid product key code
my hard drive wouldn't boot so I put a drive from another computer in it and ran a registry cleaner and virus scan.I turned the computer off. Well when I turned it on it said my windows xp was invalid and the product key was a vlk that was reported...
Tags: PRODUCTIVITY, volume-license key, computer, Microsoft Corp., product key
Discussion threads 2009-02-09
Multiple Monitors (at different locations) connected to one CPU
I would like to connect multiple monitors to one CPU and be able to place these monitors at different locations on the shop floor. I would like these monitors to display the same image from the host computer. I would like to change/update information on a host/primary computer and have...
Tags: Monitors & displays, dulcita82@..., monitor, computer
Discussion threads 2007-07-02
Fake Cisco kit may contain malware
Marketing counterfeit Cisco equipment is not breaking news by any means, as it has been an ongoing problem for Cisco and its resellers for years now. As evidence, check out this article for NetworkWorld by Brad Reese “Giant counterfeit Cisco sale on eBay”. The equipment must be a pretty good...
Tags: Malware, Cisco Systems Inc., Indictment, Michael Kassner
Blog posts 2008-03-21
Troubleshooting older computer
Hardware AMD Athlon Xp 1600+ 1.4 ghz 480 ramthree HD disk 0Wdc Wd 400EB 40gb 5400RPmDisk 1 Maxtor 6y080PO 80gb at 7200 rpm1 external Maxtor usb hd 3200HD at 7200 rpmPerformance has been terrible over the last 8mthsDo a lot of usenet file downloads. Works great aslong as I just...
Tags: Telecom & Utilities, Spyware, computer, External Drives, internal hard drive, motherboard, capacitor, EarthLink Inc., hard drive, swapfile, USB
Discussion threads 2008-08-31
Sometimes it can be hard not to laugh
I suspect that he knew it was the table every timeBut that's big business---I always love it when customers think you are padding timeWhen somebody asks me how long X will take and I tell them 2 weeks, I mean 2 weeks. If a competitor takes the contract...
Tags: Monitors & displays, monitor, electrician
Discussion threads 2008-09-29
U.K. retailer Woolworths enters home software fray
$1 a CDIt's not the greatest environment out there for software,but now is the time to start.I can install the program and if I don't like it I could remove it.The problem is that it gets tangled in to the directory and registry and never gets fully removed.$1000 for a...
Tags: BALTHOR, CD, software, Woolworths
Discussion threads 2007-03-30
How do I... Back up my computer with Mozy for free?
Disaster Recovery over http???How long do you think it would take to backup an entire hard drive of say 60GB full over an ADSL uplink of even 500kbps?And how long would it take to restore that amount in case of a disaster???You must be kidding me!I think Mozy may be...
Tags: Consumer electronics, Backups, computer, DVD, Mozy, backup
Discussion threads 2008-08-14
windows xp
give me the license keys for windows xpAre you holding a knife or a gun ? ...Oh - and did you just jump out of the shadows ?Otherwise you won't really frighten anyone with your ridiculous demands![i]I'm really hoping it's a knife coz I'm really good at taking them away...
Tags: razvann_razvan93@..., Microsoft Windows XP
Discussion threads 2009-04-04
Make sure your customers can find you
I had a great meeting at the University of Maryland the other day. They're pleased with my work, and find my suggestions valuable. Being in a good mood as I was leaving, therefore, I decided to stop at a Starbucks before driving back to Philadelphia.Not knowing the town...
Tags: Free Tech Support, General, Help, Helpdesk, support, Customer Relations
Blog posts 2007-06-11
Major retailer suffers data breach
When it comes to security, 2007 has started off with a bang—a major data breach that could potentially make history, a Trojan horse following an epic storm, and a Swedish bank losing millions. Get the details in this edition of the IT Locksmith, and get some resources to make sure...
Tags: John McCormick, Spyware, adware & malware, Viruses and worms, Financial services, Cyberthreats, bank, trojan horse, antivirus, security, attack, IT Locksmith Newsletter, Open Source Development Labs, Information Technology, Malware, Linux, UNIX, Open Source, Operating Systems, Software
Technical articles 2007-01-22
Computer Retailer Gets High-Tech Solutions and Savings With XO
CompUSA, Inc. is one of the nation's leading retailers and resellers of technology products and services. CompUSA wanted to find a reliable carrier for the CompUSA data network, which includes headquarters and 240+ local retail stores. The challenge was to ensure that the network is compatible with the existing VoIP...
Tags: Retail Company, Computer, XO Communications Inc., CompUSA Inc., Retail, VOIP, Networking, Telecommunications
Case studies 2006-07-06
POSsoft POS Retailer Lite 65L (Windows)
This POS software quickly turns your computer into a point of sales cash register system. It includes inventory management and touch screen compatibility. It will works with serial cash drawers and barcode scanners. It prints all reports to a 8.5 X 11 Laser printer format and prints the receipts in...
Tags: Touch Screen, Point-of-sale, Microsoft Windows, Cash Register, Possoft, Keyboards, Printers, Monitors & Displays, Scanners, Hardware, Peripherals, Components
Software downloads 2005-01-28
Alright, back to audio again
A while back we were dicsussing the marketing tactics of BOSE to move what is actually a low end, poorly designed system with really cheap off the shelf components in it. During that time we got on track about high end speakers and cables were mentioned a few times.So...
Tags: Network technology, Oz_Media, playback device, cable, speaker, Monster, hanger, Monster Cable
Discussion threads 2009-02-25
Windows Vista Clicks With Better Customer Service for Camera Retailer
Bergen County Camera has two locations in northeast New Jersey: Westwood and Englewood. Because the retail operation has focused so much on its role as a photography resource for its customers, it has created a library of information on more than six 500GB hard drives. The many articles, reports, online...
Tags: Customer Service, Microsoft Windows Vista, Microsoft Corp., Camera, Bergen County Camera, Microsoft Windows, Microsoft Windows Vista (Longhorn), Microsoft Windows Server 2008, Retail, Operating Systems, Microsoft Office, Software, Office Suites
Case studies 2008-06-01
EDI can't ignore supply-chain relationships
EDI can't reach its full potential with a one-size-fits-all solution. The grocery industry learned this lesson when it tried to use that approach to communicate data from manufacturers to brokers to retailers and back again.It’s a reality of business that companies often create the appearance of orderly operation by off-loading...
Tags: Scott Robinson, supply chain, EDI, manufacturer, grocery
Technical articles 2002-09-06
do multiple defrag damage hard drive over time?
Im building computers for family and myself for a while. Usually when a PC slowdown. I recommend to average user to try first check for virus, spyware.... clean up thier crap and then to defrag thier hard drives.On my own computers i do run a defrag every 5-6 months to...
Tags: simon.belanger@..., hard drive, fragmentation, disk, computer
Discussion threads 2007-11-08
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