TechRepublic Resources
- computacenter Accelerates Competitive Advantage and Revenue Growth Thanks to Microsoft PSC
- Computacenter (U.K.), one of the largest IT services providers in Europe, wanted to adopt new and existing Microsoft business solutions and increase its exposure to emerging technologies. With this in mind, it engaged a Microsoft Partner Strategy Consultant (PSC) as a long-term strategic adviser. At Computacenter (U.K.), the PSC developed...
- Tags: Competitive Advantage, PSC Inc., Microsoft Corp., Computacenter, Strategy, Management
- Case studies
- computacenter Case Study: Open Business Exchange
- As with many other business functions, the Internet provides organisations with the opportunity to both streamline the invoicing process and cut their overheads. Open Business Exchange (OBE) has launched an electronic invoicing service (OB10OB10) that will provide just this streamlining for suppliers and buyers, whatever their size or accounting package....
- Tags: Computacenter, Open Business Exchange, Internet, Channel Management, Operational Accounting, Financial Services, Marketing, Finance
- Case studies
- computacenter Case Study: National Blood Service UK
- Like many organisations in both the public and private sectors, the National Blood Service depends on a number of core bespoke systems to carry out its activities. Faced with a desire to drive down operational costs while improving service to customers, the National Blood Service sought to both replace its...
- Tags: Computacenter, Business Structures, Storage Area Networks (SAN), Storage, Storage Management, Finance, Hardware
- Case studies
- New Email System Is Just the Tonic for Local NHS Trust
- Carmarthenshire NHS Trust recognised the growing role email was playing at its two main hospitals, and embarked on an IT project to roll-out not only a new application but also an upgraded infrastructure with optimised storage and backup capabilities. As a result, nurses and doctors now have much greater access...
- Tags: Computacenter, Email System, E-mail, Backups, Online Communications
- Case studies
- computacenter Case Study: B&Q
- B&Q's 330-plus UK stores offer customers in excess of 45,000 different home improvement and garden products. Keeping track of the stock levels of these products, and producing the price labels are just two of the functions performed by the in-store servers. As each store has only one server, there is...
- Tags: Computacenter, B&Q, Disaster Recovery, Data Management
- Case studies
- computacenter Case Study: BAE Systems
- Naval communication methods have come a long way since the days of signalling with lights and flags and operating basic radio systems. The latest initiative by the Ministry of Defence involves the deployment of a multi-million pound electronic messaging system to enhance communication between Royal Navy bases and other Services...
- Tags: BAE Systems Plc., Messaging, Computacenter, Groupware, Enterprise Software, Software
- Case studies
- computacenter Case Study: Nationwide Building Society
- Not surprisingly for a leading financial institution, the Nationwide invests substantially in information technology and employs a large and highly skilled IT staff. Towards the end of 1996 the Society decided to refresh its existing server architecture that operates the NT-based infrastructure of its head office operations in Swindon and...
- Tags: Computacenter, Strategy, Servers, Management, Hardware
- Case studies
- computacenter Case Study: Willis
- Willis is one of the world's leading risk management and insurance intermediaries. Willis needed to ensure that business services are minimally impacted by a disaster or emergency. Before Willis could commit to its new approach to disaster recovery, it needed to evaluate the proposed data replication technology and its impact...
- Tags: Computacenter, Willis, Financial Planning, Insurance, Finance, Business Operations, Corporate Insurance
- Case studies
- Lehman Brothers Reveals Its Strategies for Bringing a Complex Project in on Time and Under-Budget
- According to Computer Weekly's Project Management Survey, only 16% of IT projects hit all their targets, with just 41% completed within the agreed budget. IT projects, however, are not all doom and gloom - if managed correctly they can deliver both financial and efficiency gains. As financial services giant Lehman...
- Tags: Lehman Brothers Inc., Computacenter, Relocation, Financial Planning, Strategy, Business Structures, Financial Accounting, Finance, Management
- Case studies
- Safe Landing for RAF's Desktop Project
- Teams within the Defence Logistics Organisation provide critical asset and engineering information to the RAF, and can make all the difference to whether an aircraft takes off and completes its mission. As a result, when the department embarked on a desktop refresh for this important group of users, it needed...
- Tags: Computacenter, Desktops, Supply Chain, Hardware, Business Operations
- Case studies
- computacenter Case Study: Kent Police
- According to industry analysts, by 2007 nearly 50% of the public service exchange lines shipped will be for IP-based systems - compared with just 10% in 2003. Kent Police was quick to recognise the financial and value benefits of using VOIP (Voice-Over IP), and with Computacenter's help embarked on the...
- Tags: Computacenter, Telephony, VOIP, Network Technology, WANs, Networking, Telecommunications
- Case studies
- computacenter Services and PCs With Intel vPro Technology
- With an established focus on technology innovation and corporate social responsibility, Caja Madrid introduced the 'Zero Paper Project' to realise its vision of implementing a digital office environment. Recognising the potential productivity and cost benefits of re-engineering manual processes with an electronic paperless solution, the project was designed to drive...
- Tags: Intel vPro, PC, Environment, Computacenter, Intel Corp., Corporate Social Responsibility, Tablets, Leadership, Management, Hardware, Notebooks & Tablets
- Case studies
- IT Boosts Access to Virtual Learning Aids
- The Robert Gordon University (RGU) is a dynamic modern university with an international reputation for providing high quality education from undergraduate to PhD level. RGU's infrastructure was struggling to meet the growing needs of its users and performance was becoming a concern. RGU needed to both upgrade and consolidate its...
- Tags: Microsoft Access, Information Technology, Computacenter, Robert Gordon University, Performance Management, Microsoft Office, Human Resources, Workforce Management, Office Suites, Software
- Case studies
- Building Society Gets Wired for the Future
- Nationwide is the world's largest building society, and employs more than 16,000 staff in over 850 retail outlets and administration centres. Their current cabling infrastructure was between 12 and 14 years old and whilst it was meeting the current needs of the business, they needed to ensure that they could...
- Tags: Wired Inc., Computacenter
- Case studies
- computacenter Case Study: First National
- The need to validate backup and restore processes is essential for successful disaster recovery, however, companies are hampered by their in-house testing capabilities. The technologies used for backup and restore have to be in constant use for them to be effective, so unless a company is prepared to invest in...
- Tags: Computacenter, E-business, Disaster Recovery, Web Technology, E-business/E-Commerce, Data Management, Internet
- Case studies
- computacenter Case Study: Surrey County Council
- When Surrey County Council began its foray into e-government, it identified the need for an upgrade of its non-standardised desktop environment. In addition to its e-government objectives, the council also wanted to reduce the total cost of ownership of the infrastructure. A lack of internal resources led Surrey County Council...
- Tags: Computacenter, E-government, Government
- Case studies
- computacenter Case Study: Places for People Group
- Creating an environment where technology manages technology may promise a range of business benefits, but it requires extensive IT integration skills to ensure that the environment actually delivers these benefits. When housing provider Places for People opted to replace its IT infrastructure across 80 sites, it called on Computacenter to...
- Tags: Computacenter, Benefits, Help Desk, Human Resources, It Operations
- Case studies
- computacenter Case Study: Greater London Authority
- The Greater London Authority (GLA) is a unique strategic government organisation made up of a directly elected Mayor and a separately elected Assembly. When the GLA was created in 2000, it was quick to recognise the role its IT systems would play in the future, and was keen to deploy...
- Tags: Computacenter, Greater London Authority, Microsoft Windows XP, Strategy, Operating Systems, Microsoft Windows, Software, Management
- Case studies
- computacenter Case Study: South Wales Fire & Rescue Service
- When South Wales Fire & Rescue Service embarked on the roll-out of sophisticated in-cab computer systems, it opted to also include a wireless data link to ensure firefighters could access real-time information held at its headquarters. Thanks to the project, which was implemented with help from Computacenter, the brigade is...
- Tags: Computacenter, Wi-Fi, Wireless
- Case studies
- IP Telephony Boosts Contact Centre Efficiency
- The General Register Office for England and Wales (GRO) manages the registration of all births, marriages and deaths by the local registration service. Its dedicated contact centre handles 20,000 inbound queries a month, many of which concern certificate orders. The GRO decided to deploy an IP-based telephony system with contact...
- Tags: Telephony, IP Telephony, IP, Computacenter, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking
- Case studies
