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communications industry

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Services Over IP: Delivering New Value Through Next-Generation Networks
The communications industry is facing unparalleled changes which are breaking down traditional industry boundaries. Providers from different technologies and backgrounds all focus on the same future - integrated service offerings for next-generation customers. Telecom Service Providers SPs are challenged as never before to defend market share and grow new revenues....
Tags: Network, Industry, IP, Convergence, Communications Industry, IP Technology, Service Convergence, VOIP, Network Technology, Networking, Telecommunications
White papers 2005-11-01

Additional Resources

The Business Communications Endgame: The Coming Triumph of Converged Communications as a Service (CCaaS) and What It Means
"Communications Convergence" is reinventing the business communications industry, shifting data, voice and video from being transmitted on separate networks using different technologies to being delivered simultaneously over a single, "converged" network using Internet Protocol IP. Meanwhile, companies like Salesforce.com, NetSuite and Google are reinventing the software industry, through a...
Tags: Software-as-a-service, Business Communication, Software As A Service (SaaS), Emerging Technologies
White papers 2007-03-22
Webcast: Unified Communications: An industry perspective
View this complimentary, IBM-hosted Webcast to learn how unified communications solutions make it easier for people to collaborate anytime, anywhere. In this Webcast, Melanie Turek, Principle Analyst from Frost & Sullivan, provides a comprehensive and insightful industry perspective on the need for unified communications today. Turek offers best practices and...
Tags: Webcast, Industry, Unified Communications, IBM Corp.
Webcasts 2007-06-25
Unified Communications and Collaboration for the Banking Industry: Pervasive Capabilities for Where and How People Work
Nowadays banking organizations require the ability to collaborate on-demand - anywhere, anytime. They need access to the right information and people at the right time and place. To make this happen, financial services firms need collaboration tools that give them in context access to the appropriate communications methods from within...
Tags: Collaboration, Unified Communications, Microsoft Corp., Banking, Groupware, Financial Services, Enterprise Software, Software
White papers 2006-07-01
Cisco Unified Communications and the Smart Business Communications Architecture
With its industry-leading breadth of integrated solutions, world-class partnerships, and in-depth understanding of today's technical and business challenges, Cisco is uniquely able to help its customers take advantage of the best network architecture and communication system in the industry. The Cisco Smart Business Communications architecture and the Cisco Unified Communications...
Tags: Unified Communications, Cisco Unified Communications System, Cisco Systems Inc.
White papers 2007-02-01
Enhancing Business With Smarter, More Effective Communications: Introducing Cisco Unified Communications Applications
Unified communications is an emerging class of applications and services designed to improve communications within the modern organization - to keep workgroups connected, enable them to collaborate effectively, and streamline business processes. As the industry leader in networking and secure business communications, Cisco Systems is uniquely positioned to deliver the...
Tags: Unified Communications, Cisco Systems Inc.
White papers 2006-02-01
Top 10 Questions to Avoid Videoconferencing Investment Mistakes!
Are you considering an investment in video communications? Right now is an exciting time in the video communications industry. An entirely new high definition video experience is available. This document will help you know what questions to ask as you make a video communications decision for your organization.
Tags: LifeSize Communications, Video, Corporate Communications, Marketing
White papers
Intelligent Infrastructure for Communications
A dramatic transformation is taking place in the communications industry. Customer demand and technology are driving a proliferation of entertainment, communications, and business applications. This paper outlines several current examples where VeriSign, as such a partner, is working with leaders in telecommunications, mobility, entertainment, and advertising to help them take...
Tags: Intelligent Infrastructure, Transformation
White papers 2006-10-25
The History of VoIP
VoIP has revolutionized the voice communications industry in both the residential and commercial sectors. VoIP residential customers continue to grow as the availability of broadband increases. Many small, medium and large businesses have reaped the benefits of VoIP in terms of unified communications and cost savings. Will VoIP dominate the...
Tags: Telephony, VOIP, Telecommunications, Networking
White papers 2007-11-05
VeriSign Billing and OSS
This white paper provides a perspective on the rapidly changing communications industry and outlines the expected impact of these changes on communication service providers' CSPs business and operational support systems (BSS/OSS). It also introduces the VeriSign Billing and OSS solution, part of the VeriSign end-to-end Intelligent Communications, Commerce, and Content...
Tags: Billing, VeriSign Inc., Security
White papers 2005-06-24
Cisco Unified Communications: Unifying Communications Infrastructure
Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.
Tags: Global Knowledge Network Inc., Unified Communications, Cisco Systems Inc.
White papers 2007-03-01
Unified Communication Industry Study
Businesses realize that speed in meeting their commitments is essential to achieve growth and profitability. Emerging next-generation applications enable productivity gains across the enterprise and create new agility in business communications. This paper looks closely at three vertical industries and measures how unified communications improve work processes within each industry....
Tags: Industry, Unified Communications, Forrester Research Inc., Session Initiation Protocol (SIP), Emerging Technologies
White papers 2006-02-01
Film Studio Connects Production Staff: Exceptional Service Via Unified Communications
Vancouver Film Studios relies on Cisco Unified Communications to meet the ever changing demands of the entertainment industry.
Tags: Unified Communications, Cisco Systems Inc., Vancouver Film Studios
Webcasts 2007-05-09
Research Survey on Decision Making in Communications Applications Planning: Insights Into Enterprise Prioritization
While all businesses have a fundamental requirement for communication applications, not all are the same when it comes to decision making within their communications applications planning processes and objectives. Business size, vertical industry focus, geographic regional location and introduce considerable variation in the decision making process. Yet, despite these variations,...
Tags: Decision-making, Survey, Communications Application, Tools & Techniques, Marketing Research, Management, Marketing
White papers 2006-01-01
Unified Communications Positions an Industry Leader for the Future
Fred Weber based in Maryland Heights, Missouri, this large enterprise is the St. Louis area's industry leader in heavy and highway construction. The Fred Weber IT team had begun experiencing some issues with its data network. It simply no longer met the needs of a burgeoning, increasingly mobile workforce that...
Tags: Nortel Networks Corp., Industry, Unified Communications, Workforce, Workforce Management, Team Management, Recruitment & Selection, Human Resources, Management
Case studies 2007-04-18
Totem Automates Order Processing and Provisioning With Remedy and Abydos
Since its inception in 1994, Totem Communications has grown substantially and today is one of the UK's leading providers of inbound telephone services. To be successful in the communications industry, companies such as Totem must have the agility to respond quickly to orders for new services and changes to existing...
Tags: BMC Software Inc., Provisioning, Remedy Corp., Totem, It Management, It service Management
Case studies
Unified Communications Real Time Communications Concepts and Business Applications
Unified communications has the potential to dramatically simplify and improve enterprise communications, as well as improve business agility. By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals can more effectively control and manage their inbound and outbound communications...
Tags: Business Application, Unified Communications, Avaya Inc., Telecommunications
White papers 2007-03-07
Cisco Unified Communications and the Service-Oriented Network Architecture (SONA)
With its industry-leading breadth of solutions, its world-class partnerships, and its in-depth understanding of the technical and business challenges, Cisco Systems is uniquely able to help its customers take advantage of the best network architecture and communication system in the industry. Service-Oriented Network Architecture SONA and the Cisco Unified Communications...
Tags: Unified Communications, Network Architecture, Cisco Systems Inc., Networking
White papers 2006-08-01
Sagem Communications Optimizes Its Sales Representatives Training Throughout the World
Sagem Communications SAFRAN Group is a major player in the communications industry, having achieved a worldwide presence thanks to its strong capacity for innovation. Sagem Communications SAFRAN Group wanted to facilitate the dissemination of the company's knowledge and culture among travelling sales representatives and provide follow-up refresher courses after traditional...
Tags: Training, Sales, Workforce Management, Human Resources
Case studies 2008-04-01
Communications Transformations: Implementation Considerations When Enhancing Enterprise Communications Solutions With SIP Trunks
Unified communications SIP trunks are becoming an increasingly viable option for enterprises wishing to deploy new IP-based services to their user communities, as well as with customer and vendors external to the enterprise network. As discussed in this paper, it is a network change that should be done with the...
Tags: SIP, Unified Communications, Cisco Systems Inc., Trunk, Unified Communications SIP Trunk, Session Initiation Protocol (SIP), Emerging Technologies
White papers 2007-06-01
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