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colt telecom group

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COLT TELECOM GmbH Improves Customer Service and Increases Customer Retention With Remedy: COLT TELECOM Group is one of the most successful telecommunications suppliers in Europe. COLT TELECOM GmbH of Germany realized the importance of providing rapid and reliable customer service, and as part of that service, wanted to ensure that callers to the company would be routed immediately to the person who...; Tags: BMC Software Inc., Customer Service, Solution, COLT TELECOM Group, Remedy Corp., COLT TELECOM GmbH, Help Desk, Customer Relationship Management (CRM), Product Marketing, Call Centers, It Management, It Operations, Enterprise Software, Software, Marketing, It service Management; Case studies
Telecoms Giant Enters the e-Services Market: COLT Telecom Group plc is a leading provider of pan-European high bandwidth data, Internet and voice services. COLT Telecom Group needed quality products, flexibility, scalability and a reliable partner, with years of experience. They found that HP could give all these things to them. COLT customers now have fail-safe, secure...; Tags: Hewlett-Packard Co., e-Service, COLT TELECOM Group, Telecommunications, Application Service Providers (ASPs), Internet; Case studies
Breaking out of walled gardens: The promise of ethernet interconnection: COLT has always been a pioneer in the delivery of Ethernet services. Our Ethernet capability stretches back to 1993 when we launched our first point-to-point Ethernet service. We quickly developed it into our standard Ethernet service, COLT LANL ink, and followed that with Ethernet over DSL , hub-and-spoke and any-to-any...; Tags: COLT TELECOM Group, Ethernet, Network Technology, Networking; White papers 2007-08-23
IP Voice is ready for business: Voice telephony can now be carried over business quality IP to give considerable cost savings and productivity gains. Here we explore the developments in Voice over IP including the different choices and benefits of implementation strategies and how IP telephony enables businesses to remain competitive today.; Tags: Telephony, COLT TELECOM Group, IP, IP Voice, Network Technology, VOIP, Networking, Telecommunications; White papers 2006-03-08
The Virtual Campus: Achieving Integration in Multinational Financial Services Companies: On top of industry requirements like compliance, data protection and security, financial services companies are also subject to internal pressures to reduce costs and improve performance. There have previously been few networking solutions that help them to meet all these demands. But an alternative solution is now available which can...; Tags: Financial Services Company, COLT TELECOM Group, Integration, Financial Planning, Finance; White papers 2005-09-01

Additional Resources

European Telco Defends Its Network and Customers: Headquartered in London, COLT is a leading European provider of business communications, delivering data, voice, and managed network services to major and midsize businesses as well as to wholesale customers. The company serves more than 50,000 customers in 13 countries. COLT Telecom wanted to protect the COLT IP/MPLS network and...; Tags: Network, Customer, Cisco Systems Inc., Networking; Case studies 2005-11-01
BSNL Telecom India News (widget): Get the messages from BSNL group on your desktop. The group is set up by BSNL officers to share information about the latest trends in telecom. Express your creative ideas and discuss about it with the largest group of telecom professionals in India. Update your knowledge about the booming telecom...; Tags: Telephony, Telecom & Utilities, Telecommunications, Networking; Software downloads 2007-06-01
Telecom Predictions 2008: Deloitte: Deloitte's Telecom Predictions 2008 report examines emerging developments and how they will shape the technology market. This paper was written by the Deloitte Technology, Media and Telecom industry group with input from leading industry analysts and executives and includes recommendations on how best to take advantage of these trends. Telecom...; Tags: Industry, Deloitte LLC, Telephony, Telecom & Utilities, Telecommunications, Networking; White papers 2008-01-09
CoLT (xpi): CoLT adds two menu items to the browser's context menu, both of which are only visible when right-clicking a hyperlink. The Copy Link Text menu item copies a hyperlink's associated text to the clipboard, while the Copy Link Text and Location menu item copies both the hyperlink's text and URL...; Tags: Hyperlink, Jonah Bishop, CoLT, Menu Item, Productivity, Blogging, Web Browsers, Internet; Software downloads 2007-09-26
Telecom: I wish to pursue my career in telecom field. Am working in Microsoft NOC for Global Telecom Operations. My profile is monitoring and troubleshooting Nortel PBX (11c, 61c and 81c PBX). The scope of troubleshooting is very limited and restricted, but the ITIL process is more. Am residing in chennai...; Tags: PBX, telecommunications, muruganp@...; Discussion threads 2007-03-05
Profiting From Convergence: Defining Growth Paths for Telecom Service: Internal and external forces of convergence are taking hold of the telecommunications industry. Convergence of local and national voice services dramatically changed the telecom landscape, as competition flourished. For telecom providers, convergence means doing business differently. Gone are the days of going it alone. To provide products and services with...; Tags: Convergence, Telephony, Telecom & Utilities, Telecommunications, VOIP, Networking; White papers 2005-02-01
Telecom Hosting-Customized Telecom Applications in the Public Network: Telecom hosting extends the concept of public network hosted data applications to the world of telecommunications. With both data and telecom applications hosted in the network, service providers can offer integrated applications that deliver real value to businesses. The CT server, an open, standards-based telephony server, enables telecom hosting. This...; Tags: Dialogic, telecommunications, server, network, telephony, benefit; White papers 2004-03-02
DOWNLOAD: 100+ Telecom terms explained: This 10-page telecom glossary covers more than 100 telephony-related and data-networking terms. It provides clear, concise definitions in an easy-to-navigate PDF format.This download was originally published on October 31, 2003. It has been updated to reflect:Additional telecom terms covering new technologyImproved PDF formatNew logos, graphics, and copyright informationDownload and review...; Tags: Telephony, telecommunications; Discussion threads 2005-06-24
Taiwan's Asia Pacific Telecom Replaces NCR Teradata With IBM DB2 for Data Warehousing Expansion: APTG is a leading high-tech telecom group in Taiwan offering the widest range of broadband services on the island. When the company realized that its existing data warehousing system was growing at a break-neck speed, it knew that it had to look for an expansion system for more capacity. After...; Tags: Data Warehouse, Teradata, NCR Corp., Taiwan, IBM DB2 Universal Database, IBM DB2, IBM Corp., APTG, Business Intelligence, Databases, Storage, Enterprise Software, Software, Data Management, Hardware; Case studies 2007-03-01
HP Case Study: Chunghwa Telecom: As an industrial leader in the telecommunications services market in Taiwan, Chunghwa Telecom has devoted all of its resources and efforts to managing and developing various telecommunications service products for a huge customer group. Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing...; Tags: Chunghwa Telecom, Hewlett-Packard Co., Telephony, Telecom & Utilities, Telecommunications, Strategy, Networking, Management; Case studies
Telecom Provider Gains Mobile Productivity and Efficiency With Messaging Solution: The France Telecom Group, a global telecommunications giant with 153 million customers, wanted to integrate voice, fax, and e-mail data for traveling executives - both internal employees and customers of its Orange Business Services brand. In an increasingly mobile world, France Telecom believed that a messaging solution needed rich support...; Tags: Mobile, Voice, France Telecom, Messaging, Microsoft Corp., Groupware, Telecommunications, Telecom & Utilities, Enterprise Software, Software; Case studies
Innovative Go-to-Market Alliance Between Telecom Italia and Cisco Systems Develops a Value Proposition for Retail: Telecom Italia is Italy's leading ICT enterprise with consolidated revenues for 2004 of ?31 billion. Telecom Italia wanted to develop and implement a value proposition for the retail vertical - encompassing leading edge in-store services and supply chain applications - that will enable major stores to attract more customers, increase...; Tags: Telecom Italia, Cisco Systems Inc.; Case studies
Versatile Mix of Technologies Helps Delta Telecom Beat Change: Russia's first mobile telephone operator Delta Telecom has thrived in its fast developing market for the last 10 years. It now faces stiff competition and needs to continually increase its efficiency and improve the services it provides for customers. To develop vital new applications and services, Delta Telecom needs effective...; Tags: Mobile-phone, Hewlett-Packard Co., Telecommunications, HP OpenVMS, Operating Systems, Middleware, Enterprise Software, Software; Case studies
Providing MPLS VPNs in China: Shanghai Telecom is a wholly owned subsidiary of China Telecom in Shanghai City that offers domestic and international wireline telecommunication networks including wireless local loop; voice, data, and video communication; and other associated telecom services. Faced with increasing competition from other Chinese telecom service operators operating in Shanghai, and the...; Tags: MPLS VPN, Shanghai, Redback Networks Inc., Shanghai Telecom, Telephony, Telecommunications, Corporate Communications, Telecom & Utilities, VPNs, Networking, Marketing; Case studies
100+ Telecom terms explained: This 10-page telecom glossary covers more than 100 telephony-related and data-networking terms. It provides clear, concise definitions in an easy-to-navigate PDF format.This download was originally published on October 31, 2003. It has been updated to reflect:Additional telecom terms covering new technologyImproved PDF formatNew logos, graphics, and copyright informationJoin the ongoing...; Tags: Telephony, Telecom & Utilities, Telecommunications, Networking; Download resources 2005-06-24

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