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- Build your ITIL configuration management system using scope, span, and granularity
- Effective configuration management requires you to capture and track data in your IT environment -- but how do you decide which data to include? This chapter from Implementing ITIL Configuration Management provides a detailed, jargon-free look at how to determine what data should go in your configuration management database CMDB.Viewing...
- Tags: CMDB, Configuration Management, ITIL, IBM Corp.
- Book chapters 2008-04-25
- Top 5 Reasons Why cmdb Projects Fail - And How to Avoid Them
- Configuration Management DataBases CMDBs provide the foundation for understanding how infrastructure elements work together to deliver mission-critical business applications. When automated and populated with truly accurate information, a CMDB enables effective risk and impact analysis of planned changes before they occur and allows IT organizations to quickly isolate and resolve...
- Tags: CMDB
- Webcasts
- HP OpenView Helps Swedish Medical Center Heal IT Growing Pains
- With 1,296 licensed beds in facilities that span 25 city blocks, Swedish Medical Center is the largest nonprofit medical provider in the Pacific Northwest. They wanted to build a best-in-class service management infrastructure to support the hospital's increased reliance on IS systems and reduce silos within IT for interdepartmental information...
- Tags: Hewlett-Packard Co., Information Technology, CMDB, HP OpenView, Infrastructure, It Services, Change Management, ITIL, Help Desk, Utility Computing, It Management, Strategy, Tools & Techniques, Management, It Operations, It service Management
- Case studies
- The Role of a cmdb in Enterprise Architecture Planning
- Many enterprises are now pursuing Enterprise Architecture EA planning initiatives to ensure they use their IT resources more efficiently and in direct support of key business goals. At the same time IT organizations are increasingly embracing ITIL as process framework for ensuring that IT is operating effectively and can support...
- Tags: Information Technology, CMDB, Enterprise Architecture, ITIL, Strategy, Process Improvement, It Services, Management, Quality, Business Operations
- Webcasts
- Understanding Federated cmdb's and How to Take Advantage of Real-Time, Automatic Discovery to Continuously Populate Them
- Both the value and promise of a Configuration Management Database CMDB are in having a dynamic and accurate picture of what one manages across the infrastructure, a cohesive and consistent way to consolidate management data, the ability to do cross-infrastructure analysis on the integrated management database for operational effectiveness, capturing...
- Tags: CMDB, nLayers
- Webcasts
- ITIL Initiatives, Federated cmdbs, and Configuration Item (CI) Dependencies...Where to Start?
- IT organizations need to collect and maintain an accurate inventory in order to put configuration and change management controls in place. To do this, they need to normalize the CIs in use and reduce the variation within the enterprise. The starting point is to discover what is out there, what...
- Tags: CMDB, Dependency, Change Management, ITIL, Strategy, Tools & Techniques, Management, It Services
- Webcasts
- The Integrated, Federated HP OpenView cmdb
- A strong and federated Configuration Management Database CMDB is IT's foundation for providing reliable and sustainable levels of services. The HP OpenView CMDB is unique because it stores the Configuration Items as well as related data including ownership, history (incidents, problems, and changes), and supported services relationships. This webcast shows...
- Tags: Hewlett-Packard Co., CMDB, HP OpenView, HP OpenView CMDB
- Webcasts
- cmdbs Help IT Get Down to Business
- Configuration Management Database CMDB technologies enable IT and business experts to share timely and accurate information about the IT infrastructure and the business services it supports. They provide for sharing of change, configuration, asset, incident and performance information in a way that maximizes business productivity while reducing operator errors and...
- Tags: Information Technology, CMDB
- Webcasts
- Designing & Implementing an Actionable Configuration Management Database (cmdb)
- The notion of a Configuration Management Database CMDB remains a confusing and sometimes even arcane topic to many in the enterprise management industry today. However, the CMDB as the IT Infrastructure Library ITIL characterizes it, is rapidly growing in importance to IT organizations as it can provide a core enabling...
- Tags: Information Technology, CMDB, ITIL, It Services
- Webcasts
- A Practical Approach to cmdb - Eating the Elephant
- The majority of Enterprise Management Associates' customers understand the potential benefits to CMDB. However, the overwhelming majority of those organizations struggle with the same question, "How does one start a CMDB Initiative?" CMDB initiatives can vary widely in scope and reach, and starting a new CMDB initiative can truly seem...
- Tags: Enterprise Management Associates Inc., CMDB
- Webcasts
- The Importance of Federation and the cmdb
- This webinar will introduce the concept and role data federation plays in the implementation of a Configuration Management Database CMDB. The webinar will examine different approaches to federation and determine which approaches work and don't work. In addition, the webinar will discuss a variety of ways to access federated data...
- Tags: CMDB, Federation, Webinar
- Webcasts
- Telekurs Services AG Achieves Business Transparency Using Business Service Management (BSM)
- With its platform of services for obtaining and analyzing financial information, in payments and in card-based transactions, Telekurs Group has forged a leading position in the market. Internally they saw opportunities to increase efficiency in the areas of incident, problem and change management. The central BMC Configuration Management Database CMDB...
- Tags: BMC Software Inc., QA, CMDB, Business Service Management, Change Management, It Management, Tools & Techniques, Management, It service Management
- Case studies
- ITIL Basics - Configuration Management
- Configuration Management is the implementation of a database (Configuration Management DataBase - CMDB) that contains details of the organization's elements that are used in the provision and management of its IT services. This webcast provides information on ITIL Configuration Management.
- Tags: CMDB, Configuration Management, Nextslm.org, ITIL, Process Improvement, It Services, Quality, Business Operations
- Webcasts
- Minimize the Business Impact of Change: Why the ITIL Configuration Management Process Is the Key
- This webcast presents why the Configuration Management DataBase CMDB is the foundation for an effective Change, Configuration, and Release Management CCM process, practical advice and best practices from leading organizations that have successfully benefited from these processes, and how successfully managing change can help minimize business risk, improve application performance...
- Tags: CMDB, Mercury Interactive Corp., ITIL, It Services
- Webcasts
- Importance & Value of the New cmdb: Why Invest in Automated IT Service Discovery Now?
- Automated discovery and mapping of application dependencies on infrastructure components has become a 'must have' for enterprises. IT executives require non-intrusive solutions to help them gain visibility into their application infrastructures for change and configuration management, resource optimization, compliancy, and business continuity controls. This webinar will discuss why companies are...
- Tags: Information Technology, CMDB, Business Continuity, Strategy, It Services, Management
- Webcasts
- Viewpoint - Focus on cmdb Leadership
- Download this second compilation of articles by industry experts, published by BMC Software. Articles include: "CMDB Business Value," "A Planning Checklist for CMDB Success," "Implementing CMDB-based IT Service Structure," "Demystifying Configuration Items," and "6 Tips for Managing the 'People' Factor."
- Tags: BMC Software Inc., CMDB, Viewpoint Corp.
- White papers
- Veiwpoint - Focus on: cmdb
- Download this compilation of articles by industry experts, published by BMC Software. Articles include: "CMDB: Driving a New IT Reality," "What Does IT Cost?" "CMDB: The Heart of IT Service Management," "Implementation Advice from the Experts," and "Understanding Enabling Technologies."
- Tags: BMC Software Inc., CMDB, It Management, It service Management
- White papers
- Taming the Change and Configuration Management Beast: Implementing a cmdb That Works
- This webcast focuses on the significance of the CMDB to the organization and offer guidelines for successful implementation. The webcast will provide the viewer an understanding of the role of the CMDB, the business needs it addresses and the challenges to overcome.
- Tags: Ziff-Davis Media Inc., CMDB, Configuration Management
- Webcasts
- Asset Management, ITIL, and the cmdb: Connecting IT and the Bottom Line
- Get more business from both IT asset management and ITIL processes by having them work together to lower costs, optimize performance, and ensure compliance. See how a configuration management database CMDB and pre-integrated workflows can synchronize asset management with ITIL processes such as change, incident, problem, and capacity management. ...
- Tags: Asset, BMC Software Inc., Information Technology, CMDB, ITIL, Asset Management, Process Improvement, It Services, It Management, Strategy, Operational Planning, Business Operations, Quality, It service Management, Management
- White papers
- Investment Bank - ITIL Best Practice
- To reduce the number of incidents occurring as well as decreasing the Mean Time To Repair MTTR, the bank needed to gain better visibility of likely impacts and better understanding of the underlying problems. According to the ITIL best practice framework the bank needed to define what they had and...
- Tags: Bank, CMDB, Investment, ITIL, Financial Services, It Services
- Case studies
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