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clubcorp

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ClubCorp Balances High Tech and High Touch With the Help of BMC Service Desk Express Suite: Dallas-based ClubCorp is the world leader in private clubs. ClubCorp wanted to leverage technology to deliver superior customer service and create a personalized, private club experience for ClubCorp members and guests. ClubCorp deployed BMC software for its solution and implemented BMC Service Desk Express Suite which helps the IT organization...; Tags: Service Desk, BMC Software Inc., ClubCorp, It Management, It service Management; Case studies 2007-01-01
ClubCorp Streamlines Support Processes With the BMC Service Desk Express Suite: ClubCorp operates nearly 200 golf courses, country clubs, private business, sports clubs, and resorts across the globe. ClubCorp wanted to consolidate operations personnel, streamline communication, and increase efficiency within several business groups in the organization. Consolidation and streamlining had to facilitate and enhance the high-level of internal and external customer...; Tags: Service Desk, BMC Software Inc., ClubCorp, It Management, It service Management; Case studies

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