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- How to configure Mobile Connect in Cisco Unified Communications Manager 7.x
- Mobile Connect will allow users to receive an outside call on their desktop or mobile phone, they can also move back from a mobile phone to their desktop phone, also while in a mobile connect call they can use the mid-call enterprise features offered by Cisco Unified Communications Manager.In few...
- Discussion threads 2009-02-15
- Upgrading Cisco Unified Communications Manager 6.x to 7.x (testing)
- Testing upgrading Unified Communications Manager 6.0 to 6.1 to 7.0 to 7.0.0.39771-4 to 7.0.1.10000-28 to 7.0.1.11000-2*The server that we are going to use to test have currently a working copy of Unified Communications Manager 6.1.1.2000-3*The hardware that we are using is a 7816H3.*We will install a new copy of Unified...
- Discussion threads 2008-09-14
- Session Initiation Protocol or SIP and Cisco Unified Communications Manager
- In the following series of documents I am planning to provide you with a high level of understanding as to what it takes to run SIP in your New or Existing Cisco Unified Communications Manager Cluster, some of the topics in this series of documents will be sip as a...
- Discussion threads 2009-04-13
- Cisco Unified Communications Manager 6.0 TCP and UDP Port Usage
- This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager formerly Cisco Unified CallManager 6.0 uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists ACLs, and Quality of Service...
- White papers 2007-05-11
- Cisco Unified Communications Manager 6.1 TCP and UDP Port Usage
- This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager formerly Cisco Unified CallManager 6.1 uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists ACLs, and Quality of Service...
- White papers 2007-11-19
- Cisco Unified Communications Manager 7.0 TCP and UDP Port Usage
- This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager formerly Cisco Unified CallManager 7.0 uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists ACLs, and Quality of Service...
- White papers 2008-08-23
- Cisco Unified Communications Manager 7.1(2) TCP and UDP Port Usage
- This paper provides a list of the TCP and UDP ports that Cisco Unified Communications Manager 7.1(2) uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists ACLs, and Quality of Service QoS on a network...
- White papers 2009-04-16
- How to have ROOT access in the Unified Communications Manager system 6 & 7
- How to have ROOT access in the Unified Communications Manager system 6 & 7Uni-install and hybrid version (2 partitions) testing-This processes are to be used at your home lab only, unless you reallyknow what you are doing, and this instructions should be use foreducational and testing purposes only!!. Cisco Unified...
- Discussion threads 2008-09-20
- Configuring Basic Presence in Unified Communications Manager 7
- Configuring Basic Presence in Unified Communications Manager 7Unified Communications Manager 7 comes integrated with Basic Presence and If I am not mistaken it comes with versions of Unified Communications Manager 6 and UP.The purpose of using Basic presence in Unified Communications Manager is that with this feature a user can...
- Discussion threads 2008-11-16
- Upgrade Instructions of Unified Communications Manager 6.0(1) to 6.1(2)
- The following notes were taken from my personal field notes.*Upgrade time from the time you insert the DVD containing the correct ios files: 1hr 15minutes to 1hr 20minutes per server*ISO file url link: http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=6.1(2)&mdfid=281023410&sftType=Unified+Communications+Manager+Updates&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+Communications+Manager+Version+6.1&treeMdfId=278875240&treeName=Voice+and+Unified+Communications&modifmdfid=null&imname=&hybrid=Y&imst=N&lr=Y*The following notes were created using a vmware machine as well a cluster of 2 unified communications...
- Discussion threads 2008-09-12
- ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced
- This hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager CUCM v6.x/7.x products and client devices. You will learn how to configure the system from the ground...
- Training 2010-01-31
- How to backup Unified Communications Manager 7.x
- -The Cisco Unified Communications Manager System version is : 7.0.0.39771-4-As an SFTP server I am using FreeFTPd-For this test I am using an FreeFTPd user named TestFreeFTPd Part*First what you need to do is install an sftp server in a server located in your LAN, for this test i will...
- Discussion threads 2008-10-01
- CIPT2 v6.x/7.x - Implementing Cisco Unified Communications IP Telephony Part 2
- Prepare to configure a Cisco Unified Communications Manager CUCM solution in a multisite environment in this course. You'll focus on CUCM Release 6.x/7.x, the call routing and signaling component for the Cisco Unified Communications solution. Learn to implement H.323 and Media Gateway Control Protocol MGCP, use a Cisco Unified Border...
- Training 2010-02-01
- TUC - Troubleshooting Cisco Unified Communications Systems
- This course equips network professionals with the knowledge and skills required to troubleshoot Unified Communications systems/solutions in enterprise, mid-market, and commercial deployments. Learn troubleshooting methodology, triage, resources, tools, and fixes at the integrated system/solution level, as well as for components such as Cisco Unified Communications Manager, Cisco Unity, videoconferencing, and...
- Training 2010-02-01
- CIPT1 v6.x/7.x - Implementing Cisco Unified Communications IP Telephony Part 1
- Prepare to install and configure a Cisco Unified Communications Manager CUCM solution in a single site in this course, focusing primarily on CUCM Release 6.x/7.x, the call routing and signaling component for the Cisco Unified Communications solution.
- Training 2010-02-01
- ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic
- In this entry-level, Global Knowledge-exclusive course, you will learn to administer the Cisco Unified Communications Manager CUCM v6 and v7 products, Cisco Unified Messaging products Unity 5.0 and Unity Connection 7.0, and client devices. You will learn how to access the CUCM administrative pages to perform moves, adds, and changes...
- Training 2010-02-01
- How to use the Bulk Administration Tool or BAT in Unified Communications Ma
- How to use the Bulk Administration Tool or BAT in Cisco Unified Communications Manager 7.x to insert phones, The Quick and dirty wayThe Bulk Administration Tool or BAT is a very powerful tool of Cisco Unified Communications Manager BAT it?s mainly use to insert users, phones, gateways, FAC, CMC, and...
- Discussion threads 2009-02-16
- What you need to know about the Cisco Unified Communications 500 Series
- Cisco's router and switch hardware lineup has changed so much over the last year that it can be difficult to keep up with all the model numbers and new capabilities. So it shouldn't surprise me that I was stumped when a colleague asked if I have used a Cisco UC500...
- Blog posts 2007-11-01
- Best Practices for Monitoring Cisco Unified Contact Center Enterprise With Cisco Unified Operations Manager
- This paper highlights suggested best practices for field personnel and customers. It will help enables one to effectively use Cisco Unified Operations Manager to monitor Cisco Unified Contact Center Enterprise. Cisco Unified Operations Manager referred to as Operations Manager from this point forward provides a unified view of the entire...
- White papers 2009-07-01
- Cisco Unified Mobility: Enabling Single Number Reach for Any Mobile Workspace
- Cisco Unified Mobility helps meet the changing needs of an increasingly mobile, collaborative, and virtual workforce. The application securely extends rich communications capabilities of Cisco Unified Communications Manager from primary workspaces to any location or device of their choosing. With Cisco Unified Mobility, business and IT managers can improve customer...
- White papers 2007-09-01
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