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- How Cisco IT Redesigned India WAN to Improve Communications and Connectivity
- Cisco Systems, like many large technology enterprise companies, has had operations in India for many years. Initially, these operations had a manufacturing and development focus. More recently, however, the focus has broadened to include branches of the Cisco Global Technical Response Center GTRC, which manages internal technical support; the Cisco...
- Tags: Cisco Systems Inc.
- Case studies 2007-12-18
- Accelerating Cisco Mobile Exchange Time to Revenue With Mobile Wireless Center
- The presenter of this webcast discusses the technical and financial benefits of the Cisco Mobile Wireless Center MWC suite of applications for the mobile operators deploying Cisco Mobile Exchange. The presenter explores how the Cisco Systems Element Management System EMS solution enables to efficiently and securely activate services for the...
- Tags: Revenue, Mobile, Cisco Systems Inc., Wireless
- Webcasts
- How Cisco IT Migrated High-Volume Linksys Contact Center to IP Network
- When Cisco Systems acquired Irvine, California-based Linksys Group, Inc. in mid-2003, Cisco IT acquired an unprecedented challenge: integrating a contact center whose volume surpassed that of the other 60 Cisco contact centers combined. Linksys needed a scalable call center solution that also would drive operational efficiencies over the long term....
- Tags: Network, Information Technology, Contact Center, IP, Cisco Systems Inc., IP Network, Linksys Inc., Call Centers, It Operations
- Case studies 2007-11-19
- Cisco Data Center Tour
- Welcome to the Cisco Data Center And Operational Control Center. What follows is a guided tour of the Cisco Systems main production data center, located in San Jose, California. This entire document is 64 pages long, with 45 photographs that help bring an experience of the Data Center tour to...
- Tags: Data Center, Cisco Systems Inc., Data Centers, Storage, Hardware, Data Management
- Resource centers
- Cisco 7800 Series Media Convergence Servers - IBM Server Solutions
- Cisco Systems introduces software applications from the Cisco Unified Communications system of products that will install on specific customer-provided IBM xSeries 306m or 346 servers. Applications available in this manner include: Cisco Unified CallManager, Cisco Emergency Responder, Cisco Unified MeetingPlace, Cisco Unified MeetingPlace Express, Cisco Conference Connection, Cisco Unified Contact...
- Tags: Server, Cisco Systems Inc., Convergence, IBM Corp.
- White papers 2006-04-01
- Cisco Digital Media System Technical Overview: Focus on Desktop Video
- With the Cisco Digital Media System, Cisco Systems now offers a comprehensive solution that integrates rich digital media creation, management and access, for communications anywhere, anytime. The Cisco Digital Media System takes advantage of Cisco best practices from more than a decade of video and Internet initiatives. This paper provides...
- Tags: Desktop, Digital Media, Video, Cisco Systems Inc., Cisco Digital Media System
- White papers 2007-01-01
- Poll: Respondents show strong volunteer spirit in times of crisis
- An overwhelming majority of respondents say they would provide volunteer technical assistance in a time of crisis. Check out these Polling Place Quick Poll results to see how many would offer their assistance.
- Tags: TechRepublic Staff
- Technical articles 2002-12-12
- A Technical Brief on Cross Platform Integration: Interoperability of Avaya Integration Center, Cisco Intelligent Contact Management and Siebel 7
- This white paper describes the success of the new engineers and tools in working with a $29B global insurance firm to demonstrate full interoperability between Avaya’s Interaction Center IC 6.0, Cisco’s Intelligent Contact Management ICM software, and the Siebel 7 CRM application. At the conclusion of the trial, the Avaya...
- Tags: Interoperability, Contact Management, Siebel 7, Siebel Systems Inc., Cisco Intelligent Contact Management, Cisco Systems Inc., Avaya Inc., Integration, Customer Relationship Management (CRM), Call Centers, Enterprise Software, Software, It Operations
- White papers 2003-11-01
- How Cisco IT Migrated Call Centers to IP Contact Center
- Cisco was rapidly growing as a company, particularly through acquisitions. With this growth came the need to manage diverse call centers, each with different systems, operating procedures, and business focus. Cisco business and call center managers faced several challenges, including: costly, inefficient call handling, inconsistent service to callers, inconsistent reporting...
- Tags: Call-center, Information Technology, IP, Cisco Systems Inc., Call Centers, It Operations
- Case studies 2007-12-13
- Cisco Digital Media System Technical Overview: Focus on Cisco Desktop Video
- The Cisco Digital Media System DMS enables organizations to create, manage, and access compelling digital media to easily connect customers, employees, partners, or students - anywhere, anytime. The Cisco Digital Media System is a flexible and comprehensive solution for publishing dynamic content to both on-premise digital signage displays and the...
- Tags: Digital Media, Video, Cisco Systems Inc., Cisco Digital Media System
- White papers 2007-09-01
- The Cisco Enterprise Data Center Architecture - Data Center Security Solutions
- Data center managers consolidating data center resources for greater efficiency must consider how these changes affect security. Cisco Systems offers an integrated, defense-in-depth data center security strategy that enables managers to partition data centers into security "Zones" that apply appropriate security policies to each application, while containing the potential impact...
- Tags: Security, Data Center, Cisco Systems Inc., Data Centers, Storage, Hardware, Data Management
- White papers 2005-11-01
- Who ya gonna call? Cisco's Technical Assistance Center
- The network is down. Ghostbusters can't help. Luckily, Cisco's Technical Assistance Center TAC is ready to troubleshoot the problem—if you can supply the right information. Find out what TAC needs to know to get you back online.Troubleshooting Cisco networks is a difficult task. No matter how sound your troubleshooting methodology...
- Tags: NETWORKING, Warren Heaton, network, Technical Assistance Center, Cisco Systems Inc.
- Technical articles 2000-08-30
- Toyota Technical Center Asia Pacific Moves Ahead With IP Telephony Solution From Cisco Systems and IBM
- Officially opened in May 2005, the Toyota Technical Center Asia Pacific Thailand Company Limited (TTC-AP) was established in response to the increasingly complex needs of the automotive market in the region. The company wanted to build a converged network to enable IP telephony and improve communications between the Thai facility...
- Tags: Telephony, IP Telephony, IP, Cisco Systems Inc., Toyota Motor Corp., IBM Corp., VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Integrating Cisco Security Agent With Cisco Intrusion Prevention System
- Cisco Security Agent and Cisco Intrusion Prevention System IPS are two key components of Cisco's Threat Control and Containment strategy, a fundamental piece of the Cisco Self-Defending Network solution. This paper is a technical overview of the integration between Cisco Security Agent and Cisco IPS. It describes how the collaborative...
- Tags: Intrusion Prevention System, Agent, Cisco Systems Inc.
- White papers 2007-01-01
- Data Center Ethernet: Cisco's Innovation for Data Center Networks
- Cisco has developed standards-based extensions to Ethernet for data center networks to support new capabilities. This paper talks about Cisco's continuing innovations in Ethernet data center networks to provide support for new application demands. The paper also talks about the Cisco Data Center Ethernet architecture enhancements that improve the robustness...
- Tags: Innovation, Data Center, Cisco Systems Inc., Ethernet, Data Centers, Storage, Network Technology, Networking, Hardware, Data Management
- White papers 2008-03-01
- HELP!!! How to open UDP ports in CISCO 1801?!?!
- i need to open UDP ports in CISCO 1801 series because i am adding a new Wireless Access Point.. pls HELP!!! or any links i can go to for assistance??do you know how to open TCP ports?and use Access lists?http://www.cisco.com/en/US/products/ps6601/products_white_paper0900aecd804be1cc.shtmland http://www.cisco.com/en/US/products/ps6350/products_command_reference_chapter09186a0080443b45.htmlmight give you hints. Cisco has many tech papers on...
- Tags: WIRELESS, janice.tumbangan@..., Cisco Systems Inc., UDP-ports, Help!!!
- Discussion threads 2007-07-29
- Acceleration Technologies: Maximize Data Center Applications With the Cisco ACE 4710 Application Control Engine
- The Cisco ACE Application Control Engine 4710 Appliance, a member of the Cisco family of Data Center 3.0 solutions and a critical component of Cisco ACE product family, is a powerful new standalone application switching and optimization solution. It represents the next generation of application switches for maximizing the availability,...
- Tags: Data Center, Cisco Systems Inc., Data Centers, Storage, Hardware, Data Management
- White papers 2008-01-01
- Cisco 1841 Router
- I am programming a cisco 1841 router for the first time and need some assistance with where to the go for tips on how to navigate through the ios.Any info would be great.
- Tags: Routers & switches, Network technology, clay223@..., router, Cisco Systems Inc.
- Discussion threads 2007-05-03
- How Cisco IT Virtualizes Data Center Application Servers
- Like many IT departments, Cisco IT historically dedicated a single server to each application or instance. However, this general approach has created an explosion in the number of servers to be purchased, deployed, and managed. By using Cisco technologies and other-vendor products, Cisco IT has created virtualized servers that run...
- Tags: Data Center, Information Technology, Server, Cisco Systems Inc.
- Case studies 2007-06-01
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