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chunghwa telecoms

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Telco Speeds Up, Easily Expands Micropayment System With New Development Architecture: ChungHwa Telecoms is the largest telecommunications company in Taiwan. It is also the country's largest mobile phone operator, in addition to providing traditional landline services. Internet services are offered under the brand name HiNet. In 2001, ChungHwa Telecoms Labs, a division of ChungHwa Telecoms, launched the 839 Micropayment System, designed...; Tags: Chunghwa Telecom, Micropayment, Platform, Telecommunications Company, Microsoft Corp., ChungHwa Telecoms, Telecom & Utilities, Telecommunications; Case studies 2007-06-04

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Adventnet Case Study: Chunghwa Telecom: The challenge was to provide a highly scalable and integrated network management platform for effectively managing Chunghwa Telecom's heterogeneous infrastructure consisting of multi-vendor/ multi-technology network elements and management applications. Engineers at Chunghwa Telecom built a truly unified management application, Quality Management System QMS using the carrier class management platform -...; Tags: Chunghwa Telecom, AdventNet Inc., Network Administration, Networking, Quality, Business Operations; Case studies
Chunghwa Telecom Builds a Solid Mobile Communication Infrastructure: As a leading provider of telecommunication services in Taiwan, Chunghwa Telecom strives to employ sound technologies to support its service offerings. For several years, the company used Microsoft Exchange Server 2003 to host some of its messaging services, including Emome Express Mail, a push mail service introduced in 2005 that...; Tags: Chunghwa Telecom, Mobile, Microsoft Exchange Server, Messaging, Mobile Communication, Groupware, E-mail Servers, Enterprise Software, Software; Case studies
HP Case Study: Chunghwa Telecom: As an industrial leader in the telecommunications services market in Taiwan, Chunghwa Telecom has devoted all of its resources and efforts to managing and developing various telecommunications service products for a huge customer group. Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing...; Tags: Chunghwa Telecom, Hewlett-Packard Co., Telephony, Telecom & Utilities, Telecommunications, Strategy, Networking, Management; Case studies
Live Webcast: Telecoms 2.0 - Where is telecoms heading?: UK telecoms is at a crossroads. IT managers face new demands to enable flexible working, deliver converged networks and provide support for multiple applications employing voice, video and media rich technologies. To deliver this, telcos talk about Next Generation Networks: but how does this buzzword translate into delivering the applications...; Tags: Webcast, Telecommunications Company, Telecom & Utilities, Telephony, Telecommunications, Networking; Webcasts 2008-07-07

Cisco Systems Powers Chunghwa Telecom's Latest Managed Services for SMEs: Chunghwa Telecom is the leading telecom service provider in Taiwan. In today's highly competitive market, it is important for them to become an all-round service provider, especially after their recent privatization effort. To innovate their business model and grow revenue continuously, the company has aligned with a strategic partner to...; Tags: Chunghwa Telecom, Managed Services, Small And Medium Enterprise, Cisco Systems Inc., Business Services, Networking; Case studies
ERP for a small-mid size telecoms company: We are considering an ERP system for a small-midsized telecoms company to implement financial, logistics, suply chain mgt, asset mgt, sales & customer care, technology rollout, etc. Any recommendations for such systems or tips on the process to follow especially in the telecoms environment would be helpful; Tags: Enterprise resource planning (ERP), Telephony, Enterprise software; Discussion threads 2006-01-18
Sanity check: Can WiMAX remain an open platform or will it be hijacked by big telecoms?: RE: Sanity check: Can WiMAX remain an open platform or will it be hijacked by big telecoms?Wimax is a glorified Corporate Slush fund that will NEVER get off the ground.Can WiMAX remain an open platform or will it be hijacked by big telecoms?Here's my analysis:http://blogs.techrepublic.com.com/hiner/?p=558How important do you think it...; Tags: Wi-Fi, WIRELESS, Jason Hiner, WiMAX, big telecom, open platform, telecommunications; Discussion threads 2007-10-14
An Itanium 2 - Based HP Integrity Server Running BEA WebLogic Has Significantly Enhanced the Service Efficiency of Chunghwa Telecom's "112 Trouble Reporting Information System": Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing innovative services for customers. Facing increasing pressure from the Telecom Service Trouble Reporting Information System, Chunghwa Telecom decided to look for a better IT technology with acceptable price/performance to not only upgrade their current...; Tags: HP Integrity, Chunghwa Telecom, Information System, BEA WebLogic, BEA Systems Inc., Hewlett-Packard Co., Intel Itanium, Intel Itanium 2, Server, Processors, Strategy, Application Servers, Middleware, Enterprise Software, Semiconductors, Hardware, Components, Management, Software; Case studies
Chunghwa Telecom Introduces Balanced Scorecard and Successfully Translates Strategy Into Action: Faced with increasing competition and customer demand, together with a need to boost its strategy implementation rate, CHunghwa Telecom CHT decided to implement a Balanced ScoreCard BSC reporting system. It used Microsoft Windows 2000 Advanced Server and Microsoft SQL Server 2000 to run a custom-developed BSC application on Microsoft Windows...; Tags: Strategy, Chunghwa Telecom, Microsoft Corp., Balanced Scorecard, Marketing, Marketing Research; Case studies
Avaya Contact Centre Solution Improves Efficiency and Satisfies Customers at Chunghwa Telecom: ChungHwa Telecom CHT needed to link and centrally manage 20 small call centres throughout Taiwan in order to maximize customer service and improve agent productivity. CHT installed an Avaya Contact Centre Solution powered by the Avaya DEFINITY Communications Server and Avaya Communication Manager. This solution linked all 20 centres, offered...; Tags: Chunghwa Telecom, Agent, Avaya Inc., Real Estate, Business Operations; Case studies
Chunghwa Telecom Expands and Improves Service for International Operations: CHunghwa Telecom CHT is the leading telecom service provider in Taiwan. Competition in Taiwan's telecom market has been increasingly intense after liberalization, and it is important for CHT to expedite its expansion into overseas markets. CHT selected a Cisco optical networking solution, using the Cisco ONS 15454 MultiService Provisioning Platform...; Tags: Chunghwa Telecom, Optical Networking, Cisco Systems Inc., Networking; Case studies
City of Amiens: Solutions for Call Centre University: Amiens' call centre university, called SUP MEDIA COM, provides training for all people involved in call centre activities, including call centre agents, supervisors and managers, telecoms engineers and telecoms managers. The University is fully equipped with Nortel Networks' Meridian switches, and runs on the Symposium Call Centre platform throughout. They...; Tags: Nortel Networks Corp., Amiens, University, Telephony, Telecom & Utilities, Workforce Management, Telecommunications, Real Estate, Mergers & Acquisitions, Networking, Human Resources, Business Operations, Investment, Finance; Case studies
Aspects of Network Migration From ATM to MPLS: Many telecoms operators which provide voice services as a significant part of their business have installed in the last decades ATM network to carry the traffic. Choosing ATM as backbone technologies was an obvious choice at that time: ATM can carries voice and data, mostly Frame Relay, providing a good...; Tags: MPLS, Network, Migration, ATM, Network Technology, Networking; White papers 2008-01-01
You Outsource Operations Not Responsibility: Outsourcing in the telecoms sector has raised one specific interesting regulatory issue. Licenses governing spectrum allocation in the mobile space usually stipulate that mobile operators must retain 'functional control' of their network. The telecoms sector is highly regulated; network operators cannot evade this regulatory responsibility - it cannot be shifted...; Tags: Network, Outsource, Palladium, Telecoms Sector, Outsourcing, Networking, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
BT (British Telecom): Service Makes the Difference: With the convergence of IT and telecoms, BT and HP are leading the way in forming strategic alliances to deliver services that customers and businesses need.; Tags: Hewlett-Packard Co., British Telecommunications, Strategy, Telephony, VOIP, Management, Networking, Telecommunications; Webcasts 2007-01-01
ITU Telecom World: Shane Robison: The presenter, HP EVP & Chief Strategy & Technology Officer, explains the importance of research and innovation in the telecoms industry to evolve and better meet customer demand.; Tags: International Telecommunications Union, Hewlett-Packard Co., Telephony, Telecom & Utilities, Strategy, Telecommunications, Networking, Management; Webcasts 2007-01-01
TeleManagement World 2006: Helping the Telcos to Survive: This webcast discusses how telecoms and service providers are losing revenue and missing new opportunities, and why revenue assurance is important for operational efficiency.; Tags: Hewlett-Packard Co., Business Services, Telecom & Utilities, Telephony, Telecommunications, Digital Media, Networking, Consumer Electronics, Personal Technology; Webcasts 2007-01-01
Tech reconnects Peru earthquake victims: The aid group Telecoms Sans Frontieres moved swiftly to set up a communications center in hard-hit Pisco to reconnect victims with the outside world.; Tags: Peru; Image galleries 2007-08-23
Telecoms feel the pretexting heat: article rootMessage was edited by: The Trivia GeekPretext LawsThis is sure to set off a barrage of discussion in congress. It will be curious to see how this affects gov. agencies like the FBI who hire security sub-contacters who engage in pretexting on a routine basis.; Tags: networking, pretexting, telecommunications, wmlundine@...; Discussion threads 2006-09-28

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