TechRepublic Resources
- HP Case Study: chunghwa telecom
- As an industrial leader in the telecommunications services market in Taiwan, Chunghwa Telecom has devoted all of its resources and efforts to managing and developing various telecommunications service products for a huge customer group. Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing...
- Tags: Chunghwa Telecom, Hewlett-Packard Co., Telephony, Telecom & Utilities, Telecommunications, Strategy, Networking, Management
- Case studies
- chunghwa telecom Expands and Improves Service for International Operations
- CHunghwa Telecom (CHT) is the leading telecom service provider in Taiwan. Competition in Taiwan's telecom market has been increasingly intense after liberalization, and it is important for CHT to expedite its expansion into overseas markets. CHT selected a Cisco optical networking solution, using the Cisco ONS 15454 MultiService Provisioning Platform...
- Tags: Chunghwa Telecom, Optical Networking, Cisco Systems Inc., Networking
- Case studies
- chunghwa telecom Introduces Balanced Scorecard and Successfully Translates Strategy Into Action
- Faced with increasing competition and customer demand, together with a need to boost its strategy implementation rate, CHunghwa Telecom (CHT) decided to implement a Balanced ScoreCard (BSC) reporting system. It used Microsoft Windows 2000 Advanced Server and Microsoft SQL Server 2000 to run a custom-developed BSC application on Microsoft Windows...
- Tags: Strategy, Chunghwa Telecom, Microsoft Corp., Balanced Scorecard, Marketing, Marketing Research
- Case studies
- chunghwa telecom Builds a Solid Mobile Communication Infrastructure
- As a leading provider of telecommunication services in Taiwan, Chunghwa Telecom strives to employ sound technologies to support its service offerings. For several years, the company used Microsoft Exchange Server 2003 to host some of its messaging services, including Emome Express Mail, a push mail service introduced in 2005 that...
- Tags: Chunghwa Telecom, Mobile, Microsoft Exchange Server, Messaging, Mobile Communication, Groupware, E-mail Servers, Enterprise Software, Software
- Case studies
- Adventnet Case Study: chunghwa telecom
- The challenge was to provide a highly scalable and integrated network management platform for effectively managing Chunghwa Telecom's heterogeneous infrastructure consisting of multi-vendor/ multi-technology network elements and management applications. Engineers at Chunghwa Telecom built a truly unified management application, Quality Management System (QMS) using the carrier class management platform -...
- Tags: Chunghwa Telecom, AdventNet Inc., Network Administration, Networking, Quality, Business Operations
- Case studies
- An Itanium 2 - Based HP Integrity Server Running BEA WebLogic Has Significantly Enhanced the Service Efficiency of chunghwa telecom's "112 Trouble Reporting Information System"
- Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing innovative services for customers. Facing increasing pressure from the Telecom Service Trouble Reporting Information System, Chunghwa Telecom decided to look for a better IT technology with acceptable price/performance to not only upgrade their current...
- Tags: HP Integrity, Chunghwa Telecom, Information System, BEA WebLogic, BEA Systems Inc., Hewlett-Packard Co., Intel Itanium, Intel Itanium 2, Server, Processors, Strategy, Application Servers, Middleware, Enterprise Software, Semiconductors, Hardware, Components, Management, Software
- Case studies
- Avaya Contact Centre Solution Improves Efficiency and Satisfies Customers at chunghwa telecom
- ChungHwa Telecom (CHT) needed to link and centrally manage 20 small call centres throughout Taiwan in order to maximize customer service and improve agent productivity. CHT installed an Avaya Contact Centre Solution powered by the Avaya DEFINITY Communications Server and Avaya Communication Manager. This solution linked all 20 centres, offered...
- Tags: Chunghwa Telecom, Agent, Avaya Inc., Real Estate, Business Operations
- Case studies
- Cisco Systems Powers chunghwa telecom's Latest Managed Services for SMEs
- Chunghwa Telecom is the leading telecom service provider in Taiwan. In today's highly competitive market, it is important for them to become an all-round service provider, especially after their recent privatization effort. To innovate their business model and grow revenue continuously, the company has aligned with a strategic partner to...
- Tags: Chunghwa Telecom, Managed Services, Small And Medium Enterprise, Cisco Systems Inc., Business Services, Networking
- Case studies
- Telco Speeds Up, Easily Expands Micropayment System With New Development Architecture
- ChungHwa Telecoms is the largest telecommunications company in Taiwan. It is also the country's largest mobile phone operator, in addition to providing traditional landline services. Internet services are offered under the brand name HiNet. In 2001, ChungHwa Telecoms Labs, a division of ChungHwa Telecoms, launched the 839 Micropayment System, designed...
- Tags: Chunghwa Telecom, Micropayment, Platform, Telecommunications Company, Microsoft Corp., ChungHwa Telecoms, Telecom & Utilities, Telecommunications
- Case studies 2007-06-04
Additional Resources
- Telecom
- I wish to pursue my career in telecom field. Am working in Microsoft NOC for Global Telecom Operations. My profile is monitoring and troubleshooting Nortel PBX (11c, 61c and 81c PBX). The scope of troubleshooting is very limited and restricted, but the ITIL process is more. Am residing in chennai...
- Tags: PBX, telecommunications, muruganp@...
- Discussion threads 2007-03-05
- Telecom Predictions 2008: Deloitte
- Deloitte's Telecom Predictions 2008 report examines emerging developments and how they will shape the technology market. This paper was written by the Deloitte Technology, Media and Telecom industry group with input from leading industry analysts and executives and includes recommendations on how best to take advantage of these trends. Telecom...
- Tags: Industry, Deloitte LLC, Telephony, Telecom & Utilities, Telecommunications, Networking
- White papers 2008-01-09
- VoluBill Case Study: Globe Telecom
- With more than 10 Million subscribers, Globe Telecom is leading the very competitive Philippines market. With more than 90% Prepaid customers, Globe Telecom had to provide a chargeable access to data services to their prepaid customers. After thorough investigations across multiple architecture alternatives, Globe Telecom selected a Gi based solution...
- Tags: Customer, VoluBill, VoluBill Solution, Telephony, Telecom & Utilities, Investment, Telecommunications, Networking, Finance
- Case studies
- Profiting From Convergence: Defining Growth Paths for Telecom Service
- Internal and external forces of convergence are taking hold of the telecommunications industry. Convergence of local and national voice services dramatically changed the telecom landscape, as competition flourished. For telecom providers, convergence means doing business differently. Gone are the days of going it alone. To provide products and services with...
- Tags: Convergence, Telephony, Telecom & Utilities, Telecommunications, VOIP, Networking
- White papers 2005-02-01
- Telecom Hosting-Customized Telecom Applications in the Public Network
- Telecom hosting extends the concept of public network hosted data applications to the world of telecommunications. With both data and telecom applications hosted in the network, service providers can offer integrated applications that deliver real value to businesses. The CT server, an open, standards-based telephony server, enables telecom hosting. This...
- Tags: Dialogic, telecommunications, server, network, telephony, benefit
- White papers 2004-03-02
- BSNL Telecom India News (widget)
- Get the messages from BSNL group on your desktop. The group is set up by BSNL officers to share information about the latest trends in telecom. Express your creative ideas and discuss about it with the largest group of telecom professionals in India. Update your knowledge about the booming telecom...
- Tags: Telephony, Telecom & Utilities, Telecommunications, Networking
- Software downloads 2007-06-01
- DOWNLOAD: 100+ Telecom terms explained
- This 10-page telecom glossary covers more than 100 telephony-related and data-networking terms. It provides clear, concise definitions in an easy-to-navigate PDF format.This download was originally published on October 31, 2003. It has been updated to reflect:Additional telecom terms covering new technologyImproved PDF formatNew logos, graphics, and copyright informationDownload and review...
- Tags: Telephony, telecommunications
- Discussion threads 2005-06-24
- Innovative Go-to-Market Alliance Between Telecom Italia and Cisco Systems Develops a Value Proposition for Retail
- Telecom Italia is Italy's leading ICT enterprise with consolidated revenues for 2004 of ?31 billion. Telecom Italia wanted to develop and implement a value proposition for the retail vertical - encompassing leading edge in-store services and supply chain applications - that will enable major stores to attract more customers, increase...
- Tags: Telecom Italia, Cisco Systems Inc.
- Case studies
- Versatile Mix of Technologies Helps Delta Telecom Beat Change
- Russia's first mobile telephone operator Delta Telecom has thrived in its fast developing market for the last 10 years. It now faces stiff competition and needs to continually increase its efficiency and improve the services it provides for customers. To develop vital new applications and services, Delta Telecom needs effective...
- Tags: Mobile-phone, Hewlett-Packard Co., Telecommunications, HP OpenVMS, Operating Systems, Middleware, Enterprise Software, Software
- Case studies
- Providing MPLS VPNs in China
- Shanghai Telecom is a wholly owned subsidiary of China Telecom in Shanghai City that offers domestic and international wireline telecommunication networks (including wireless local loop); voice, data, and video communication; and other associated telecom services. Faced with increasing competition from other Chinese telecom service operators operating in Shanghai, and the...
- Tags: MPLS VPN, Shanghai, Redback Networks Inc., Shanghai Telecom, Telephony, Telecommunications, Corporate Communications, Telecom & Utilities, VPNs, Networking, Marketing
- Case studies
- 100+ Telecom terms explained
- This 10-page telecom glossary covers more than 100 telephony-related and data-networking terms. It provides clear, concise definitions in an easy-to-navigate PDF format.This download was originally published on October 31, 2003. It has been updated to reflect:Additional telecom terms covering new technologyImproved PDF formatNew logos, graphics, and copyright informationJoin the ongoing...
- Tags: Telephony, Telecom & Utilities, Telecommunications, Networking
- Download resources 2005-06-24
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