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- One-Stop Location Solution Drives Eight-Brand Hospitality Website
- Choice Hotels International has eight brands that combine to offer more than 5000 lodging options open or under development worldwide. Though satisfied with its use of Vicinity, Choice Hotels wanted to completely reevaluate its website location solution to ensure it can meet current and future customer needs. Tapping the power...
- Tags: Brand, Microsoft Corp., Web Site, Location Solution, Choice Hotels International, Web Site Development, Web Technology, Branding, Internet, Marketing
- Case studies
Additional Resources
- Case Study: Choice Hotels International
- Choice Hotels International franchises more than 5,000 hotels open and under development in the United States and 44 other countries and territories. Choice Hotels wanted to streamline the way they distributed and disposed of the computers sent to their franchisees. As a long time Dell customer, Choice has a good...
- Tags: Dell Computer Corp., Team Management, Outsourcing, Productivity, Management, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Choice Hotels International Gives Guests Free High-Speed Internet Service Using 3Com Wireless Systems
- Choice Hotels International one of the world's largest and most successful lodging franchisers, Choice Hotels markets more than 5,000 hotels in 48 countries under eight brands. To allow its franchises to, affordably fulfill its mandate, Choice Hotels needed a powerful, low-cost network solution that could be installed quickly and easily....
- Tags: Brand, High-speed Internet, 3Com Corp., Wireless, Branding, Marketing
- Case studies
- Choice Hotels Canada Makes Room for Customer Loyalty
- Choice Hotels Canada is the largest hotel chain in Canada with more than 270 properties open or under development. Choice Hotels Canada needed a tool to standardize and verify the contact information for close to 200,000 people in its loyalty program. The company chose DataFlux solutions running in real-time to...
- Tags: SAS Institute, Canada, Choice Hotels Canada
- Case studies
- Regal Hotels Improves Efficiency by Standardizing and Centralizing Business Processes
- Regal Hotels International RHI, a wholly owned subsidiary of the publicly listed Regal Hotels International Holdings Limited, one of the largest hotel groups in Hong Kong. The company wanted to replace disparate systems with an integrated platform to manage financial, inventory, and purchasing processes. The challenge was to enable a...
- Tags: Business Process, Oracle Corp., ERP, Enterprise Resource Planning (ERP), Enterprise Software, Software
- Case studies
- HotelChatter's 2008 Wi-Fi review: Rating the hotels
- HotelChatter.com is a good starting point for road warriors who are looking for virtually any kind of information about hotels. I try to glean helpful information from the the Web site whenever I travel. On more than a few occasions the site has helped in deciding the best place to...
- Tags: Hotel, HotelChatter, HotelChatter.com, Wireless LANs, Wi-Fi, Wireless, Michael Kassner
- Blog posts 2008-05-09
- Ensuring a Good Night's Sleep for 5 Million International Customers
- Best Western, the world's largest hotel chain, wanted to better meet the needs of more than 5 million international customers who stay at its hotels each year. An important requirement was to enable these customers to view properties and book reservations in their native language. With over 4,000 hotels and...
- Tags: SDL International
- Case studies
- StandbyServer Eliminates Downtime
- Golden Tulip International is a hotel consortium with more than 300 hotels throughout 50 countries, making it the twelfth largest hotel consortium in the world. Golden Tulip International serves hundreds of thousands of customers a day. If their network goes down, their business ceases. StandbyServer Saves You Money by Cutting...
- Tags: Hotel, Consortium, Downtime, EMC Corp., StandbyServer, Golden Tulip International, Storage, Hardware
- Case studies
- Providing Email Operations Around-the-Clock Ensures Business Continuity for Reservations and Guest and Internal Communications
- Responsible for all Hilton hotels outside the United States, Hilton International operates a network of some 394 hotels in more than 70 countries. With the diversity of its locations and the importance of its data, Hilton International required a solution that would provide stable and uninterrupted email communication, both internally...
- Tags: Novell NetWare, Business Continuity, Hospitality Leader, E-mail, Servers, Operating Systems, Online Communications, Hardware, Software
- Case studies
- Outsourcing a Global MPLS Network
- There are 214 Hyatt hotels and resorts around the world, which are managed by two separate groups of companies. Hyatt International needed a global network integrator that could provide it with a turnkey solution but was doubtful that it could find one company that could do all that it needed....
- Tags: Telstra Corp., Hotel, MPLS, Network, Hyatt Hotels & Resorts, Outsourcing, Networking
- Case studies
- Integrated Hospitality Solution Helps Hotel Franchisees Gain Competitive Edge
- For many Choice Hotels franchisees, preparing key operational reports can be a challenge. The process often involves labor-intensive, manual data entry complicated by disparate stand-alone accounting systems that were never designed to interact with the proprietary front-office systems of Choice Hotels. To help its properties automate such processes and build...
- Tags: Epicor Software Corp., ERP, Microsoft Corp., Enterprise Resource Planning (ERP), Enterprise Software, Customer Relationship Management (CRM), Software
- Case studies
- HotelSoft-MotelSoft (zip)
- HotelSoft-MotelSoft is a complete program for managing all types of commercial hotels, airport hotels, suite hotels, residential hotels, resort hotels, motels, guesthouses, it contains all the features you need to track record of your rooms and customer. It is completely manual and flexible, No experts needed to use it, unlike...
- Tags: Accounting, Hotel, Property Management, HotelSoft-MotelSoft, Real Estate, Operational Accounting, Financial Services, Business Operations, Finance
- Software downloads 2008-02-06
- Global Search and Reservations of Hotels (zip)
- Opera Widget that will allow you to easily search for a hotel in desired location and for a specified time interval. Global Search and Reservations of Hotels is a widget that will let you search for desired hotel in a desired location. Search, and Reservation - in 600 000 hotels...
- Tags: Hotel, Sergesz
- Software downloads 2007-12-11
- Meritus Hotels in Singapore Networked With First-of-Its-Kind Wireless Bridge Solution Powered by Cisco Systems
- Meritus Hotels & Resorts is a Singapore-based hotel management company. The Latin word 'Meritus' stands for 'deserving of merit' and the Meritus Group's three luxury hotels in Singapore: the flagship Mandarin Singapore, Marina Mandarin, and the Meritus Negara. Meritus Hotels & Resorts wanted to link up the Local Area Networks...
- Tags: Hotel, Cisco Systems Inc., Singapore, Cisco Aironet 350 Series Wireless Bridge
- Case studies
- The Rica Hotels Deployment of Wireless Technology and PoE in Its Chain of Norwegian Hotels
- Wishing to upgrade their guest's communications facilities, Rica Hotels, a Norwegian hotel chain with over 90 hotels located throughout Scandinavia, approached NetPower Wireless Solutions AS, a network and Internet IT specialist, to recommend a solution for its network of hotels. The hotel wanted to install a state-of-the-art wireless network that...
- Tags: Hotel, Wireless Technology, Broadband Internet, Wi-Fi, Wireless, Networking, Telecommunications
- Case studies
- The B&B Hotels Group Reduces Customer Service Response Time by 70%
- For more than a decade, B&B Hotels Group has been designing and developing hotels with an innovative concept - combining low cost and quality. B&B Hotels Group wanted to implement an efficient Customer Relationship Management CRM solution that is easy to deploy and ensure that employees across the organization can...
- Tags: Customer Service, Oracle Corp., CRM Solution, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Product Marketing, Enterprise Software, Software, Marketing
- Case studies 2008-02-01
- Red Carnation Hotels - Luxury RSS Feed (widget)
- Red Carnation Hotels, a collection of luxurious hotels in London, Dorset, Cape Town, Geneva, and Palm Beach, has created this desktop news feed RSS reader. Stay up to date with the latest press releases and special offers from this family-run hotel collection. This Version is the first release on CNET...
- Tags: RSS Feed, Hotel, RSS, Desktops, Internet, Hardware
- Software downloads 2007-07-05
- Fairmont Hotels & Resorts Expanding Possibilities
- Fairmont Hotels & Resorts is the largest luxury hotel management company in North America, with 37 properties across Canada, the United States, Mexico and the Caribbean. In order to meet its worldwide expansion objectives, Fairmont recognized the need to build its brand as a provider of unrivaled customer service in...
- Tags: Accenture Ltd., Fairmont, Web Site Development, Web Technology, Branding, Internet, Marketing
- Case studies
- How Starwood Hotels Reduced Costs and Increased Revenues With the Cisco LRE Solution
- One of the greatest wastes of energy in a hotel is from guests leaving lights, heat, and air conditioning on when they are not in a room. Starwood Hotels with help of Cisco Systems and INNCOM International, the leading provider of energy management systems for hotel guestrooms worldwide, designed and...
- Tags: Revenue, Cisco Systems Inc.
- Case studies
- Hilton Hotels in Africa Delights Guests With Specialist Alcatel Voice Solution
- With 98 percent brand awareness worldwide, Hilton must surely be the best-known name in the hospitality business. It has become synonymous with the highest standards in luxury and service, delivered consistently across its global network of 499 hotels. To maintain that reputation, Hilton pays minute attention to perfecting every detail...
- Tags: Hilton Hotels Corp., Alcatel, Branding, VOIP, Telecom & Utilities, Telecommunications, Marketing, Networking
- Case studies
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