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- Microsoft cuts Xbox 360 prices after billion-dollar-plus chargeback
- After a billion-dollar chargeback for defective Xbox consoles with the 'three flashing red lights of death' defect, Microsoft has decided the Xbox 360 is worth less than before and slashed prices starting tomorrow by $20 to $50 on the gaming system. The 20-Gbyte version will...
- Tags: Chargeback, Sony PlayStation 3, Microsoft Corp., Microsoft Xbox 360, Microsoft Xbox, Game Players, Consumer Electronics, Personal Technology, Lea Rush
- Blog posts 2007-08-07
- Decision Support: Chargeback works in theory, but does it work in practice?
- To an IT manager, the notion of chargeback—charging user departments for IT costs they incur—can seem very attractive. After all, instead of IT having to decide the level of expenditure for new technology, and perhaps being looked at as a seemingly bottomless cost pit, each business unit can decide what...
- Tags: chargeback, Toni Bowers, decision support, information technology, Member Czahrobsky@nephdocs.com, theory
- Technical articles 2004-02-04
- 3 Questions: Fairness and simplicity are key to chargeback
- By Ken HardinWith Gartner EXP analyst and former CFO Jeremy Grigg.This interview originally appeared in the IT Business Edge weekly report on Maximizing IT Investments. To see a complete listing of IT Business Edge weekly reports or sign up for this free technology intelligence agent, visit www.itbusinessedge.com.Question: You've said moving...
- Tags: chargeback, chargeback system, fairness, information technology, IT Business Edge , Jeremy Grigg
- Technical articles 2003-11-18
- Understand the steps involved in online credit card processing
- Whenever you buy something on the Internet, your purchase has to go through a number of predefined steps. Understanding all the steps will make it easier for you to think through the code you need to write. But before you jump headfirst into coding, you'd better familiarize yourself with the...
- Tags: Financial services, Sales channel, Christopher Hubbard, card, chargeback, bank, credit card
- Technical articles 2003-05-30
Additional Resources
- Attaining Real Cost Tracking When Going Virtual: Gaining the Value of Chargeback Data
- Virtualization is a proven strategy for reducing IT expenses - but can deprive organizations of the ability to accurately track costs because it becomes difficult to measure utilization by specific users of virtualized shared resources. Traditional chargeback and utilization reporting tools developed for physical environments do not necessarily transition well...
- Tags: Environment, Vizioncore, Virtualization, Storage Management, Utility Computing, Hardware, Storage
- White papers 2007-08-01
- Virtual Appliance for Capacity and Chargeback reporting - Beta
- All If you are running ESX and are thinking about how to monitor resource capacity or need to do chargeback to end users we are looking for beta testers. The full description and download of the appliance is on vmware.com at http://www.vmware.com/vmtn/appliances/directory/881 or www.vkernel.com Questions and comments to...
- Tags: info@...
- Discussion threads 2007-05-28
- Most organizations reject chargeback system
- In a recent Polling Place Quick Poll, we asked about your use of a chargeback system to assign IT costs to different departments. Most TechRepublic members who responded said they don't use this system. Check out the results and join the discussion.
- Tags: TechRepublic Staff, chargeback system
- Technical articles 2001-04-18
- SolutionBase: Bring chargeback management to your VMware environment
- VKernel 1.0 Now ReleasedThis article was based on the beta product, however version 1.0 is now a release from VKernel!
- Tags: b4real@..., VMware Inc., environment
- Discussion threads 2007-10-16
- Microsoft cuts Xbox 360 prices after billion-dollar-plus chargeback
- Will this help?Will this price-slashing plan build quarterly sales of the Xbox, which fell 61% compared to the fiscal fourth quarter of 2006?
- Tags: Game players, learush@..., Microsoft Xbox, Xbox 360, Microsoft Corp.
- Discussion threads 2007-08-07
- Bocada Case Study: Commerzbank
- With consolidated total assets exceeding 391 billion euros, Commerzbank, based in Frankfurt am Main Germany, is one of the leading private sector banks in Europe. The staff wanted to be able to track the consumption of system resources by end users and applications owners and allocate their cost of providing...
- Tags: Bocada Inc., Backups
- Case studies
- Intelligent Dispute Resolution on the Cardholder's First Telephone Call
- The customer service representatives taking customer's calls will send most of to the chargebacks department, when all of the calls could have been explained and resolved during that very first telephone call. Customers are not getting the answers they should be getting and claim cases are created when the claim...
- Tags: Phone, Customer, Productivity, Telecom & Utilities
- White papers 2006-06-26
- TSL Enhances the Delivery of IT Financial Management Services With IBM e-Business Hosting
- A premier provider of information technology IT financial management services for Fortune 1000 clients, TSL (www.tsl.com) assists customers in controlling and reducing IT-related costs with a comprehensive suite of capabilities, including bill audit and optimization, invoice management and chargeback and software services. The challenge was to implement a scalable, security-rich...
- Tags: Software, Information Technology, E-business, IBM Corp., TSL, Financial Management, Financial Accounting, Strategy, Investment, Financial Planning, Finance, Management
- Case studies
- Hitachi HiCommand Device Manager Software: Overview and Use Cases
- This paper considers the business challenges and examines how the enterprise can resolve the issues with Hitachi HiCommand Device Manager software from Hitachi Data Systems. Device Manager software reduces total cost of ownership by allowing integration and management of disparate storage systems as a single, virtual storage pool - increasing...
- Tags: Software, Hitachi Ltd., Use Case, Device Manager Software, Storage, Hardware
- White papers 2004-11-01
- A Simple Chargeback System for SAS Applications Running on UNIX and Linux Servers
- Organizations that run SAS on UNIX and Linux servers often have a need to measure overall SAS usage and to charge the projects and users who utilize the servers. This allows an organization to pay for the hardware, software, and labor necessary to maintain and run these types of shared...
- Tags: Linux Server, SAS Institute, Unix, Linux, Servers, Open Source, Operating Systems, Software, Hardware
- White papers 2007-05-14
- California State University, Long Beach Increases Productivity and Reduces Chargeback Costs
- The California State University CSU, Long Beach is a leader in high-quality, accessible, student-focused higher education. CSU wanted to comply with university mandate to reduce chargebacks and paper consumption. The challenge was to reduce overhead costs and increase employee productivity. CSU reduced chargebacks and paper consumption by implementing Oracle Application...
- Tags: California State University, Oracle Corp., Facility Management, Wireless, Wi-Fi, Real Estate, Business Operations
- Case studies
- SolutionBase: Bring chargeback management to your VMware environment
- One of the biggest trends in IT today revolves around consolidating multiple physical servers to virtual environments. However, the technology world is still a novice when it comes to the business justification. In this article, Rick Vanover empowers you to provide the business tools...
- Tags: Chargeback management, Cost, Environment, VMware Inc., Hardware, Virtual Machine, VKernel VKernel, VKernel Appliance, Rick Vanover
- Technical articles 2007-10-16
- ***Paypal's dirty little secrets!!***
- Be VERY careful with Paypal.www.paypalsucks.comwww.aboutpaypal.orgwww.paypalwarning.comHere is the thing. If you do business with paypal, you sign an agreement for them to LOCK UP YOUR FUNDS for 180 days or longer. Without ANY reason given.Most ebay business fail because of this 180 day lock up. Basically you get orders from customers,...
- Tags: Financial services, Paypal Scam, PayPal, eBay Inc., Better Business Bureau, bank
- Discussion threads 2007-07-25
- Time tracking by developers promises a strong return
- Few IT departments like internal time reporting, but it can benefit the entire organization. Tom Mochal describes how time reporting can add value and increase efficiency in your organization.Builder.com columnist Tom Mochal receives dozens of e-mails each week from members with questions about project management problems. He shares his tips...
- Tags: Strategy, Tom Mochal, developer, IT Development, information technology
- Technical articles 2002-06-14
- Learn how to calculate the cost of a scope change request
- The project manager and project team are accountable for understanding the total impact of a scope change to a project. This article describes the elements that need your attention. When you receive a request for a scope change, you should consider the three basic components of the change...
- Tags: Tom Mochal, change request, benefit, scope change, Project Management Newsletter, Project, Change, Benefits, Human Resources
- Technical articles 2005-04-26
- Use project metrics to improve processes and declare success
- Metrics are a lot of work, but also very powerful. Collecting metrics is the only way to quantitatively validate performance and success. Gathering metrics measurements on a project is one of the more sophisticated project management processes and can be the hardest to implement. Because metrics can...
- Tags: Strategy, Tom Mochal, Project management, Project Management Newsletter, Project, Metrics, Team Management, Performance Management, Tools & Techniques, Management, It Operations, It service Management, Human Resources, Workforce Management
- Technical articles 2005-09-13
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