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- Ceska Sporitelna Automates ATM Software Maintenance
- Ceska sporitelna, the largest retail bank in the Czech Republic, operates around 1,100 NCR ATMs Automatic Teller Machines - which amounts to more than a third of all ATMs in the entire country. Updating the software on these ATMs, distributed across the Czech Republic, used to require a considerable amount...
- Tags: Hewlett-Packard Co., Ceska Sporitelna, ATM, Network Technology, Networking
- Case studies
- HP Mission Critical Support Keeps the Cash Rolling for Ceska Sporitelna Customers
- Ceska Sporitelna is one of the three top banks in the Czech Republic and is part of the Erste banking group. The huge popularity of the bank's card services means that the bank must aim for the highest possible availability because if the systems fail, the consequences are serious. An...
- Tags: Bank, Hewlett-Packard Co., Ceska Sporitelna, Financial Services
- Case studies
Additional Resources
- Ceska Sporitelna Finds Customer Segmentation Is in the Eye of the Beholder
- Ceska sporitelna, with more than 5 million customers and roots that reach back to 1825, became a part of the powerful Erste Bank group in 2000. Since then, the company has undergone a significant transformation and improvement in key activities. The company is now focused on improving its product offerings...
- Tags: Segmentation, Bank, SAS Institute, Marketing Research, Marketing
- Case studies
- CRM Success at Czech Bank Ceska Sporitelna Wins Awards
- Ceska sporitelna launched a strategic initiative to fulfill its vision for effective CRM. It entrusted Capgemini as its CRM and integration partner. A joint team was rapidly mobilised to transform the initiative into a comprehensive CRM roadmap and a plan to deploy it in program streams. Technology included Siebel eFinance,...
- Tags: Capgemini, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2006-06-07
- Ceska lekarna Achieves a Permanent Increase in Profitability With Key Performance Indicators
- Ceska lekarna wanted to enable central management of business activities with detailed sales analysis of the data that was previously stored in local database and manage inventory mix and levels. The challenge was to standardize product masters to facilitate sales analysis across all pharmacies and provide detailed information on costs...
- Tags: Budgeting, Pharmacy, KPI, Sales Strategy, Sales Force Management, Financial Accounting, Sales, Finance
- Case studies 2008-05-01
- World-Class Insurance Customer Relationship Management in the Czech Republic
- Ceska pojistovna is a universal insurance company with an extensive and rich tradition (since 1827) in life and non-life insurance. They had a clear vision, to create a single, consolidated, and multi-channel view of clients on the 13 million insurance policies it administers. To achieve this, the company needed to...
- Tags: BEA Systems Inc., Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies 2006-01-01
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