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- GSM Network Extended in Remote Islands
- Worldwide, telecommunications companies are facing the challenge of extending cellphone coverage into remote, low-revenue locations. Low-subscriber densities, distance, difficult terrain and limited spectrum combine to make cost-effectiveness a critical issue. For French Polynesia's national communications provider, OPT (Office des Postes et Telecommunications), the task was to extend GSM coverage through...
- Case studies
- Forensic Expert Tackles Mobile Phone Fraud and Theft
- Forensic Pathways provides specialist products and services to the forensic, business intelligence, and knowledge-management industries. Recently it targeted mobile phone fraud with a fully automated solution for assessing claims of stolen, damaged, or lost mobile phones. Using sophisticated data-analysis techniques, the Maverick Service was launched based on the data management...
- Case studies
- Redirect Outlook Items to Your Mobile Phone
- Even when a person is away from the computer, he can respond to the urgent e-mail messages in Microsoft Office Outlook 2007and keep up to date with the appointments by redirecting his Outlook items to the mobile phone. The person can configure the Outlook Mobile Service account to forward the...
- White papers
- Fastlink Improves Customer Service With New Dealer Options and Web Services
- Founded in 1995, Jordan Mobile Telephone Services Company Ltd. - known as Fastlink - was the first operator to introduce mobile phone services to Jordan and became a part of MTC group in 2003. The company wanted to replace repetitive manual tasks associated with processing dealer orders - which had...
- Case studies
- Can a Virus Hitch a Ride in Your Car?
- Could a car be infected by a virus passed along from, say, your cellphone or hand-held computer? Or worse, by a hacker with a Bluetooth device within range of the car's antennas? The short answer is, not yet. First, vehicles are increasingly controlled by electronics - to the point that...
- Case studies
- Wireless Communications - Not Just for cell phones
- These days, the term "wireless communications" typically brings to mind cellular telephones. But "wireless" can also refer to a relatively old communications technology, known as Land Mobile Radio (LMR) systems. Recent advances in LMR technology, coupled with a new regulatory framework, have brought new relevance to the use of LMR...
- White papers
- Mobile Phones Supported as Primary Business Phones With .NET-Based Application
- When the Danish software company Speakanet saw the difficulty businesses were having making the transition from hard-wired telephone systems to mobile phones, the company spotted an opportunity to open a new business area: switchboards and applications for managing mobile phones as business phones. After considering solutions based on Java and...
- Case studies
- T-Motion Uses Web Services to Deliver Content to Wireless Phone Subscribers
- As part of the Deutsche Telekom family, T-Motion was founded to deliver easy-to-use information services for mass-market use. They needed to link a diverse set of content providers (everything from sports scores to financial data providers) with billing and user information and deliver the data in real-time to cell phone...
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- Developer Case Study: Wayfinder and How to Install a 500kB Application in Just 30kB
- Wayfinder is an application development company located in Lund, in the south of Sweden. Wayfinder EuroGuide is a mobile city guide, direct in your mobile phone. You can get detailed maps and information for Western Europe, including over one million Points of Interest (POI) such as hotels, restaurants, museums, bars...
- Case studies
- Bluetooth Panic Button Potential to Save Lives
- Securecom was established in 2001 by George Brosnan and Michael O'Connor in Tralee, a town in the south-west of Ireland. Their mission was to exploit the growing global need to improve personal safety using today's technology. The solution needed to be centred on the mobile phone. But as they reasoned,...
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- BT Cellnet - A UK Success Story
- BT Cellnet is one of the world's biggest mobile phone success stories. Its TACS (Total Access Communication System) Network was launched in January 1985 (UK Telecommunications standard for the current analogue cellular Network- 1st generation). It allows people with mobile phones to make and receive only national telephone calls. Its...
- Case studies
- KTF Improves Customer Service Through Data Analysis
- Established in 1997, KTF is a leading player in Korea's mobile communications industry. In 2004, KTF introduced portable cell phone numbers to the Korean market. In order to differentiate its offering from competitors', KTF decided to focus on providing the highest level of customer service. The first step towards this...
- Case studies
- Connecting Many With Bluetooth
- Constantly evolving, the technology of Bluetooth started off as a basic wireless connection standard but has since then been adapted and proven with many different uses and functions. A good example is Bluetooth for cell phones. It enables mobile users to connect to their hands free headset without using wires....
- White papers
- Using Extended Logic Programming for Alarm-Correlation in Cellular Phone Networks
- Though cellular phone networks already contain intelligent network elements diagnosing local faults, alarm bursts caused by network element failures cannot be handled properly by this technology. To deal with alarm bursts alarm correlation systems are required to filter and condense the incoming alarms to meaningful high-level alarms and diagnoses. This...
- White papers
- Dictionary Based Text Entry Method for Mobile Phones
- Mobile phone networks are increasingly supporting the transmission of textual messages between mobile phones (e.g. SMS). It is reasonable to envisage increased use of these facilities and increased integration with other electronic services. However, the use of textual messages from mobile phones is inherently limited by the very poor text...
- White papers
- HP Delivers End-To-End Service to Leading Mobile Phone Operator Vodafone
- With 56 per cent of the market share, Vodafone is Ireland's leading mobile phone operator. All of the mobile operators in Ireland - Vodafone, O2 and Meteor - needed to implement a solution that would allow them to communicate with each other and exchange customer information securely. Vodafone approached HP...
- Case studies
- NBA Basketball Fans Go One-on-One With the TNT Crew Using Their Mobile Phones
- In an effort to create new interactive services for customers, Verizon Wireless and TNT joined forces to offer armchair pundits a chance to outsmart the TNT Crew of legendary basketball players and experts. Enpocket provided TNT and Verizon with a mobile marketing solution that invited participation from fans and enriched...
- Case studies
- Pronto Premium SMS Service Gateway for Public Wi-Fi Access
- The Pronto Premium SMS Service Gateway enables mobile operators to generate additional revenue by offering a new Premium SMS service for Wi-Fi access. Simply put, Pronto's Premium SMS Service Gateway enables mobile phone users to pay for Wi-Fi access using their mobile phone. The Pronto Premium SMS Service Gateway is...
- Case studies
- cell phone Firm Boosts Efficiency and Data Analysis With IT-Enabled Customer Service
- Midwest Wireless is a regional cell phone company with operations in the Midwest United States. Midwest Wireless sought to differentiate itself from national competitors through superior customer service. Unfortunately, its systems provided little insight into customer data and behavior. The company installed Microsoft CRM and built a new application on...
- Case studies
- Smartphones Disencumber Webcor's Construction Pros by Combining Handheld, Laptop, cell phone, and Camera Functionality
- This case study discusses the wireless connectivity needs of workers in the building trades and explains how Palm® Treo™ smartphones are meeting those needs for the construction professionals at Webcor Builders. Previously, salaried employees of the California construction firm carried these four devices: Palm handheld Laptop computer...
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