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Rethinking the Core at Taishin International Bank: A Case Study: Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. This study describes the core system replacement project at Taishin International Bank TIB, by some measures the most successful of Taiwan's new generation of banks established in the early 1990s. The case...; Tags: Strategy, Bank, Case Study, Celent, Financial Services; Case studies

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Rethinking Insurance Network Infrastructure: The Case for Convergence: This report from Celent discusses the financial advantages of network convergence and how it can improve call and contact centers and general insurance operations. It also examines various security, privacy, and compliance issues and provides a checklist of technical issues to consider.; Tags: Cisco Systems Inc., Convergence, Insurance, Financial Planning, VOIP, Business Operations, Corporate Insurance, Finance, Telecommunications, Networking; White papers
Developing the bank branch with next-generation ATMs: Mark Vernon discusses the trend in the banking industry to revitalize branches with new technologies. Next-generation ATMs will expand the services available at the local branch, allowing bank tellers to concentrate more on customer service. Despite the emergence of Internet banking and call centers in recent years, the banking...; Tags: NCR Corp., Banking, Mark Vernon, ATM, Customer relationship management (CRM), bank, CRM Lite, CRM, financial, Financial Service IT Newsletter, Financial Services, Network Technology, Networking; Technical articles 2005-06-07
The bar is rising for online banking features: Mark Vernon reports on the trend in banking to feature more online services, following the lead of new Internet banks, such as NetBank, which are exclusively online. Providing online banking facilities is now expected for retail banks. However, the range of services that banks offer solely over...; Tags: Banking, Mark Vernon, Financial services, bank, online banking, Financial Service IT Newsletter, Cable, E-business/E-Commerce, Internet; Technical articles 2005-06-14

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