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- VZAccess Manager blows out Internet Connections
- Hi,The COO got a Blackberry Pearl and ran the installation disk for VZAccess Manager. He said it came up with a compatibility error message and ignored it and installed. Now he has not internet. A system restore did not help. An uninstall of VZAccess did not help. He is able...
- Tags: Casemaker, VZAccess Manager, Internet
- Discussion threads 2007-11-19
- Acrobat Pro 8.0 possibly 7.0
- I had a situation that the user profile was corrupt. WXP pro SP2, ran spinrite and the pc booted. The user profile was missing some info. I copied from Docs and settings to the user but Adobe PDF Printer is missing. how can I reinstall the PDF Printer?re: adobe PDF...
- Tags: Casemaker, Adobe PDF, user profile, Adobe Acrobat
- Discussion threads 2007-10-30
- Configure RAID 1 by adding second drive
- Hi,I would like to add a second drive to my pc. I will go into the bios and enable the SATA drives as RAID and then enter the RAID utility and configure a RAID 1 Array. Will I loose all the data on the original first drive when the mirror...
- Tags: Storage, Casemaker, RAID
- Discussion threads 2007-09-16
- Failed RAID 0 Stripe recovery
- Hi ,I have a box running W XP Pro. The board is an Intel. 2 SATA drives configured as RAID 0. HDD 0 has failed and the stripe failed. Is there a way for me to recover the data on the drives. If I disconnect the RAID configuration will I...
- Tags: Storage, board, Casemaker, HDD-0, RAID, Serial ATA, RAID 0
- Discussion threads 2007-09-15
- Technicians technical questionare
- I am hiring a new tech. I am looking for a source for a questionare that would cover the lateste hardware and software.
- Tags: Casemaker
- Discussion threads 2007-02-16
- XP will not update date & time out of synch
- I am trying to do updates afeter a Dell sytem recovery from disks. When I do I get "Your computers date and time apperar to be out of synch with an update certificate. To fix thisCheck Your Clock and DateI know for myself I reloaded Windows on a old PC...
- Tags: Casemaker, Microsoft Windows XP, software, windows
- Discussion threads 2007-01-11
- Power Down LED blinking and noise
- Hi,I have a pc on the bench. It would not boot. Customer reported that it went into hibernation adn would not come back. then smelled metal smells. Open case heat sink fan clogged with dirt. Cleaned out put in used CPU boots fine. When I shut down it shuts down...
- Tags: Casemaker, hardware, light-emitting diode
- Discussion threads 2007-01-09
- FIC MB02 CMOS Replacement
- hi,I have a FIC MBO2 and I need to replace the CMOS battery. Does anyone know where it is located?ThanksWell it would help if you where to supply the right informationA FIC MB02 battery is a Battery for a NB as shown herehttp://tinyurl.co
- Tags: battery, Casemaker, CMOS, CMOS Battery, cmos replacement, First International Computer, hardware
- Discussion threads 2006-10-31
- Computer shuts down intermittantly
- Hi,I am working on a Dell Inspiron 5000e that shuts off at different intervals. With the battery in and notebook plugged in, it will run for various lengths of times and shut down. If I remove the battery it will run overnight. If I leave the battery
- Tags: battery, Casemaker, computer, hardware, inspiron 5000e, Linux, Live Linux, windows
- Discussion threads 2006-10-30
- Rest registry HP oem without rec dsks
- Hi I have a HP Pavilion notebook dv8320us on the bench. The battery went dead and when I reboot I get this error.STOP: c0000218 {registry file failure}The registry cannot load the hiveSystemRootSystem32ConfigSOFTWAREor its log or alternate.It is corrupt, absent, or not writable.Beginning dump of physical memoryDumping physical memory to disk:...
- Tags: Casemaker, Hewlett-Packard Co., Microsoft Windows, Microsoft Windows XP, OEM, registry
- Q&A 2006-10-06
- CPU maxing to 100%
- I have a laptop running XP Pro and when I run an app like Norton to scan my computer for viruses it will max to 100% then maybe drop and max again.Should thew CPU max while running an app like Norton?Now the laptop is maxing without any program running.I stopped...
- Tags: Casemaker, CPU, hardware, Norton Co.
- Q&A 2006-08-18
- OCR to scan service field reports
- Hi,I am looking for software that will allow me to scan my service documents into the computer and be able to edit the fields and add the clients information in the appropriate spaceswhy not create a template for your field service document, get one of the small laptop printers so...
- Tags: Casemaker
- Q&A 2006-07-18
- Cannot send using Charter E-mail account
- Hi,I have a pc on the bench. All of a sudden I am unable to send email. I can receive ok. I can go online to mail.charter.net and it sends and receives. Charter does not support Outlook Express and all they will say is it is an issue with outlook....
- Tags: Charter, server, Casemaker, e-mail, Microsoft Outlook
- Q&A 2006-07-18
- Modem cannot get dialtone
- Hi,I have a box running XP Home. The modem and AOL where causing issues with the phone line. I could not get it to disconnect after a dial attempt. It would never dial in and connect to AOL. I have flattened the box, reinstalled AOL tried 2 different modems, confirmed...
- Tags: modem, Casemaker, phone line, telephone
- Q&A 2006-07-10
- pc lock accessing Word files from browse
- Hi,I have a client that installed a Nikon camera with software and it appears to have installed quicktime. The computer began locking up right after the install. The client then tried cleaning it out in safemode and uninstalled the camera.They uninstalled Quicktime. Now when they try and open any file...
- Tags: Apple QuickTime, camera, camera software, Casemaker, Microsoft Word, PC, software, Word Files
- Q&A 2006-07-10
- How to save a TIF file as an OVL file
- Hi,I have a client trying to save a TIF file as an OVL file. He tried right click and he could not save. I have left a message for him to call me and tell me what programs created the TIF and that will use the OVl. Any thoughts before...
- Tags: OVL, TIFF, Casemaker, TIF
- Q&A 2006-07-06
- Dual boot ? seeing documents on HDD
- Hi,I have a pc that someone loaded a second instance of xp on a HDD because the first install was BSOD with a stop error. The pc boots into the second install fine. Question, when I boot, I can see all the original docs from the users on the first...
- Tags: Microsoft Windows, C, Casemaker, second instance, hard drive
- Q&A 2006-06-21
- chaintech s102310 462 socket need MB in
- Hi,I have a Chaintech MB with a marking of s102310. This is the only identifying mark I can find. I need MB information for the front panel connectors. I went to chaintech and they don't list the 462 socket.thanksTry clicking on "Support" at the Chaintech site, then click "Technical Support...
- Tags: motherboard
- Q&A 2006-06-12
- configure IRQ's in W 2000 pro
- I need to manually configure IRQ's in W2K. I have changed all the BIOS setting that could be related. I am unable to change them. The video, sound, network, usb and modem all use IRQ 11. I set the bios for the modem to use IRQ 3. It does not.First,...
- Tags: Modems, BIOS, IRQ 3
- Q&A 2006-06-05
- configure IRQ's in W 2000 pro
- I need to manually configure IRQ's in W2K. I have changed all the BIOS setting that could be related. I am unable to change them. The video, sound, network, usb and modem all use IRQ 11. I set the bios for the modem to use IRQ 3. It does not.Your...
- Tags: BIOS, Modems, IRQ, Resources
- Q&A 2006-06-05
