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- Future Business Functions on the Fast Lane
- Volvo is one of the world's largest producers of trucks, buses and construction equipment and holds a leading position in the fields of marine and industrial engines and aircraft engine components. Founded in 1927, Volvo today has 52,000 employees, production in 27 countries and a worldwide marketing organization. Volvo Group's...
- Tags: Volvo, Aircraft, Volvo Group, Product Program, Aerospace & Defense, Capital Structures, Construction, Manufacturing, Finance
- Case studies
- WMAN at Kemerevo University
- Since 1996, the Center for New Information Technologies CNIT of the KemerovoState University KemSU has been taking part in implementation of various federal and regional programs for creation of uniform information space. During 2001-2002 in the City of Kemerovo, specialists of the Center for New Information Technologies CNIT of the...
- Tags: WMAN, Network, Capital Structures, Networking, Finance
- Case studies
- Mortgage Field Service Firm Speeds Results of Inspections 21 Percent With Mobile Solution
- Inspectors for mortgage field service firm Safeguard Properties used laptop computers, Palm Pilot handheld computers, and paper forms to complete property inspections in the field, which meant rekeying data and maintaining multiple applications. To speed the process, Safeguard replaced the system with a solution based on the Microsoft .NET Compact...
- Tags: Mobile, Microsoft Corp., Mortgages, Pocket PC, Productivity, Handhelds, Operating Systems, Finance, Capital Structures, Hardware, Software
- Case studies
- Halifax Bank of Scotland Manages its Ever-Expanding SAN
- The Halifax Bank of Scotland HBOS is the UK's largest mortgage and savings provider. As one of the UK's leading financial organizations, HBOS has a huge presence in the community not only through the products and services that it provides to individuals, but by employing more than 67,000 people. With...
- Tags: Finisar, U.K., Halifax Bank Of Scotland, Banking, Mortgages, Financial Accounting, Financial Services, Finance, Capital Structures
- White papers
- Wilson Transportation and Leasing Group Streamlines Operations and Increases Up-Time to 99.999%
- Wilson Transportation and Leasing Group is a $160 million company with 800 employees across seven branches that serve the United States and Canada. The company wanted to replace existing, unstable legacy systems and improve availability and scalability of mission-critical ecommerce and fleet management software applications. Wilson wanted to ensure 24x7...
- Tags: Oracle Corp., Scalability, ERP, Leasing, Transportation, Enterprise Resource Planning (ERP), Supply Chain, Capital Structures, Hardware Upgrade, Enterprise Software, Databases, Software, Business Operations, Finance, Hardware, Data Management
- Case studies
- Oracle and Microsoft Bring Scalability, Availability, and Lower Costs to Business
- Ohio Savings Bank's business witnessed phenomenal growth in the past few years. As a result of the dramatic growth, their IT requirements have grown rapidly as well - particularly in the wholesale mortgage business, in which they buy loans from correspondents and brokers and sell them to investors. Like many...
- Tags: Ohio Savings Bank, Oracle Corp., Scalability, Microsoft Corp., Mortgages, Productivity, Finance, Capital Structures
- Case studies
- Mortgage Lender Improves Customer Satisfaction With Quicker Response Time
- Pinnacle Financial is a direct mortgage lender that provided more than U.S.$3.5 billion in home financing in 2004. The competitive, fast-paced business of mortgage lending demands rapid processing of a loan to ensure customer satisfaction. But Pinnacle Financial employees located in the branch offices were limited in their e-mail management...
- Tags: E-mail Management, Customer Satisfaction, Mortgage Company, Microsoft Corp., Pinnacle Financial, Product Marketing, E-mail, Mortgages, Marketing, Online Communications, Finance, Capital Structures
- Case studies
- National City Mortgage Improves Agent Performance With Avaya and Syntora Contact Center Solution
- The challenge was how to improve agent performance, which was measured by several indicators - including talk time, quality of service, collections results and after call processing time. Prior to adopting Syntora's Agentivity solution, National City Mortgage was only able to give agents feedback on their stats the next day...
- Tags: Agent, Avaya Inc., City Mortgage, Real Estate, Mortgages, Business Operations, Finance, Capital Structures
- Case studies
- Plasmon Case Study: Budget Finance Company (BFC)
- Located in Los Angeles, California, Budget Finance Company BFC specializes in lending mortgages on single family residential housing, apartments and small commercial structures in California, Washington and Oregon. The company recognized that it needed to invest in a storage solution to reduce its paper clutter, while also addressing a critical...
- Tags: Compliance, Plasmon Plc., Disaster Recovery, Mortgages, Data Management, Finance, Capital Structures
- Case studies
- Computacenter Case Study: Bank of Ireland
- Bank of Ireland UK provides a broad range of financial services that range from investment fund management and life assurance to financial advice and mortgages. When Bank of Ireland UK decided to roll out a new core lending application, it needed to ensure that it did not expose itself to...
- Tags: Bank Of Ireland, Computacenter, Bank Of Ireland UK, Mortgages, Financial Accounting, Finance, Capital Structures
- Case studies
- ROI Case Study: Microsoft CRM - AAA Mortgage
- Based in Alpharetta, Georgia, AAA Mortgage has been a leader in the residential financing business since the early 1990s. With three offices, the company provides primarily residential loans and home equity lines of credit. To boost competitiveness and customer service, AAA Mortgage sought to enable faster processing times when a...
- Tags: Financing, Nucleus Research Inc., ROI, Equity, Microsoft Corp., Microsoft CRM, CRM, Mortgages, Customer Relationship Management (CRM), Advertising & Promotion, Investment, Enterprise Software, Finance, Capital Structures, Software, Marketing
- Case studies
- NSCU Achieves Dramatic ROI With Pivotal CRM
- North Shore Credit Union needed to better match up services to members in order to improve customer retention, increase profitability and provide superior service in an increasingly competitive environment. The goal of this more personalized service was to ensure that instead of waiting for a member to initiate a loan,...
- Tags: Financial, ROI, CDC Software, Pivotal Corp., CRM, NSCU, Financial Accounting, Mortgages, Customer Relationship Management (CRM), Enterprise Software, Finance, Capital Structures, Software
- Case studies
- Leading Retail Developer Relies on BlackBerry Technology for Innovative Sales Solutions
- Tanger Factory Outlet Centers, Inc. is a leading developer of manufacturer's outlet centers across the United States that features premier brand name and designer outlet stores. The company wanted to offer leasing agents a way to receive up-to-date leasing contact information on-the-go. They also wanted to wirelessly enable the company's...
- Tags: Developer, Research In Motion Ltd., Leasing, RIM BlackBerry, Sales, Capital Structures, Handhelds, Finance, Hardware
- Case studies
- SumTotal Systems Case Study: GreenPoint Mortgage
- GreenPoint Mortgage is helping a larger and more diverse set of customers refinance their current home or purchase a new home in today's rising interest rate environment. With more than 150 mortgage products and services, the company needed an integrated learning infrastructure for propagating knowledge and skills out to nearly...
- Tags: SumTotal Systems, GreenPoint Mortgage, Mortgages, Sales Strategy, Financial Planning, Leadership, Financial Services, Finance, Capital Structures, Sales, Management
- Case studies
- Mortgage-Related Field Services Firm Delivers Enhanced Services While Reducing Costs
- First American Field Services, a provider of property inspections and other field services for the mortgage industry, needed to automate a paper-based system that was bogging down its operations in providing services for some 150,000 properties per month. The company would print out work orders from a legacy system, send...
- Tags: Microsoft Corp., Mortgages, Hardware Upgrade, Microsoft Development Tools, .Net, Finance, Capital Structures, Hardware, Development Tools, Software Development, Software/Web Development
- Case studies
- Tokyo Tatemono's Realtime Information Updates Become a Competitive Differentiator
- With increasingly fierce competition in real estate sales and leasing activities, Tokyo Tatemono, a major Japanese property management company, needed to drastically improve the speed and quality with which it provided real estate information to its existing and prospective clients. Tokyo Tatemono and IBM Business Consulting Services created a Web-based...
- Tags: Leasing, IBM Corp., Tokyo Tatemono, Real Estate, Capital Structures, Sales Strategy, Business Operations, Finance, Sales
- Case studies
- Oracle Case Study: America Leasing S.A
- With 10 years of experience and customers in every sector of the economy, Peruvian-based America Leasing S.A. specializes in capital equipment leasing. The company wanted to ensure a reliable, affordable, and secure data infrastructure that enables the company to serve its growing client base and fulfill contingency plan requirements established...
- Tags: Oracle Corp., Capital Structures, Smb/Sme, Financial Planning, Financial Services, Finance
- Case studies
- SBS Leasing Saves 35% on Document Management Costs and Prepares for Growth
- SBS Leasing sells financial and operating leases through direct and indirect agency channels in northern Italy. The company wanted to reduce risk in document management, as business disruption could cost as much as EUR40,000 an hour. The challenge was to manage expected growth in document flow and reduce document management...
- Tags: Microsoft Windows Small Business Server, Oracle Corp., Leasing, SBS Leasing, Capital Structures, Document Management, Content Management, Managerial Accounting, Groupware, Sales Force Management, Finance, Enterprise Software, Software, Sales
- Case studies
- Remend Brings Web-Based Automation and Collaboration to Mortgage Servicing
- Despite many dramatic changes in the mortgage industry - more loan types and funding sources, increased regulation and an influx of higher-risk borrowers - most mortgage lenders and servicers still use IT systems designed for a much simpler lending environment. This often results in inefficient internal processes with limited reporting...
- Tags: Web, Collaboration, Mortgage Company, Microsoft Corp., Borrower, Analysis, Automation, Remend OnDemand Software, Mortgages, Groupware, Finance, Capital Structures, Enterprise Software, Software
- Case studies
- Citrix Case Study: Ocwen Financial Corporation
- Ocwen Financial Corporation, located in Florida, services sub-performing and non-performing residential and commercial mortgage loans and manages the development of loan servicing technology and e-commerce solutions for mortgage and real estate industries. To address global expansion, the IT team at Ocwen needed a solution that would provide employees in India...
- Tags: Financial, Citrix Systems Inc., EMC Corp., Mortgages, Storage, Finance, Capital Structures, Hardware
- Case studies