TechRepublic Resources
- The Coal Authority Offers Award-Winning Public Service at Lower Cost in the UK Via Innovative Contract Yielding Major Benefit
- The Coal Authority maintains and provides details of coal mining activity throughout Britain. Mining reports provide information on past or present coal mining operations and are a pre-requisite in the conveyancing process to help solicitors, surveyors, local authorities and the general public assess the risks with a property purchase in...
- Tags: Capgemini, Benefit, Coal Authority, Strategy, Business Structures, Security, Management, Finance
- Case studies
- capgemini Case Study: Major Home Entertainment Company
- The client is a major distributor and marketer of home video and DVD products from some of the world's leading motion picture and television studios. The client had already developed some customer profitability reporting capabilities, but desired a more complete solution that delivered a comprehensive view of the direct costs...
- Tags: Capgemini, Client, Sales Force Management, Leadership, TVs, Sales, Management, Personal Technology, Home Entertainment
- Case studies
- Councils Online: Improving How Councils Interact With Their Constituents
- Five Australian councils from New South Wales formed a syndicate to procure new IT solutions to support the transformation of their businesses. The aim of the project was for the syndicate of councils to incorporate Capgemini's leading edge IT solution, while sharing the overall cost between them. The councils recognised...
- Tags: Capgemini, Council, Strategy, Management
- Case studies
- capgemini Case Study: Northern European Telco
- A large European operator with fixed-line, mobile and Internet assets wanted to implement a fully integrated, strategic, end-to-end inventory management system across all of the fixed infrastructure for its fixed, mobile and data networks. It needed a system capable of delivering a graphical, end-to-end representation of its circuits and systems...
- Tags: Capgemini, Inventory Management, Enterprise Software, Software
- Case studies
- capgemini Case Study: La Federation Continentale
- La Federation Continentale is a life insurance company and animates the indirect distribution of independent insurance brokers all over France. The company has chosen Capgemini in order to face the competitive market. They have decided to base their CRM application on Siebel Financial Services V6. The project was cut into...
- Tags: Capgemini, La Federation Continentale, Insurance, Financial Planning, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Business Operations, Corporate Insurance, Finance, Marketing, Software
- Case studies
- Market Settlement and Transfer Solution Powers Competition for Retail Electricity in Australia
- With the introduction of Full Retail Competition in the Australian National Electricity Market (NEM) and the deregulated market expanding from 18,000 to a potential 7.7 million customers, NEMMCO's existing systems and processes were insufficient. A project was launched to develop a Market Settlement and Transfer Solution (MSATS). After a rigorous...
- Tags: Capgemini, Settlement, Business Structures, Finance
- Case studies
- capgemini Case Study: Kijkshop
- Kijkshop, an exclusive Dutch retailer, offers a broad assortment of gift articles through innovative store formulas. Kijkshop's most important business strategy is to be a multi-channel retailer. The company focused its activities exclusively on business-to-consumer markets. A plan was put in place to also use the Internet for Business-to-Business activities....
- Tags: Capgemini, Kijkshop, B2C, Retail, Business Structures, Web Technology, Portals, E-business/E-Commerce, Internet, Finance
- Case studies
- capgemini Case Study: Mobile Operator
- A leading mobile operator wanted to configure and integrate a delivery platform to enable the download of Java games via its mobile portal. The requirements were complex: the platform needed to provide an end-to end download service via a subscriber's handset - from browsing to delivery and payment. It also...
- Tags: Payment, Mobile, Capgemini, Portals, Operational Accounting, Manufacturing, Advertising & Promotion, Internet, Finance, Marketing
- Case studies
- ERG Group: First in Italy With mySAP IS-OIL Solutions
- ERG is Italy's largest independent Italian Group in the Energy and Petroleum sector, the most important Italian exporter of petroleum products (mainly gasoil and petrol) and the first in Italy to implement mySAP IS-Oil solutions. Capgemini took ERG through three projects, from Business Process Reengineering to implementation of IS-Oil components...
- Tags: mySAP, Capgemini, Petroleum, Italy, ERG, Telecom & Utilities, Business Process Reengineering (BPR), Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- Fast-Track Migration to Microsoft Exchange Server Generates $1.5 Million Annual Savings
- Due to strict SEC merger regulations, Capgemini U.S. was required to separate all shared services from Ernst & Young LLP, including email. Capgemini-US decided to take advantage of this juncture to migrate its 7,000 users from a Lotus Notes mail environment to the Microsoft Exchange 2000 platform - but they...
- Tags: Capgemini, Microsoft Exchange Server, Server, Migration, Microsoft Corp., E-mail Servers, Groupware, Data Centers, Enterprise Software, Software, Storage, Hardware, Data Management
- Case studies
- Raiffeisen International Collaborated With capgemini to Define an Operations & IT Strategy for Its Banking Network in Central and Eastern Europe
- Raiffeisen International established operations earlier than other banks in Hungary and Poland to secure a major role in the Central Eastern Europe (CEE) market. Raiffeisen wanted to align and optimize local operations to allow for exploitation of group synergies such as economies of scale and new technology implementations. Capgemini helped...
- Tags: Capgemini, Information Technology, Strategy, Banking, Management, Financial Services
- Case studies
- capgemini Case Study: Aral
- As a leading service station operator in Germany, Aral enjoys brand recognition of more than 95% in the country. As an integral part of corporate strategy, Aral decided to reorganize its partner management processes. The company wanted a comprehensive e-business solution that facilitated a reduction in the number of contacts...
- Tags: Partnership, Capgemini, Business Structures, Team Management, Web Technology, E-business/E-Commerce, Finance, Management, Internet
- Case studies
- capgemini Case Study: Kimberly-Clark
- Kimberly-Clark's tissue, personal care and health care products are manufactured in 42 countries and sold in more than 150. In order to improve customer service, they implemented a service center to handle orders and queries from customers across Europe. To help realize the benefits of the new service centre, they...
- Tags: Kimberly-Clark Corp., Capgemini, Health Care, Customer Relationship Management (CRM), Benefits, Vertical Industries, Healthcare, Product Marketing, Enterprise Software, Software, Human Resources, Marketing
- Case studies
- capgemini Case Study: NRMA Insurance NZ Ltd.
- NRMA NZ is a Wellington based insurance company, owned by the Australian company Insurance Australia Group (formerly NRMA). The systems Integration project will replace NRMA NZ's two legacy core insurance systems with a package specifically designed by a UK software company for composite general insurance companies. The current systems are...
- Tags: Capgemini, NRMA NZ, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- capgemini Case Study: SELGA
- The SELGA group is part of Rexel Group, world leader in the distribution of electrical parts and supplies. In common with companies in all sectors, the business environment was changing fast. Management wanted to deploy a Web-based portal that was fully integrated with legacy systems to retain the same levels...
- Tags: Capgemini, Portals, Web Technology, Hardware Upgrade, Internet, Hardware
- Case studies
- Ground-Breaking Transformation Helps Croydon Council Keep Customers First
- London Borough of Croydon needed to meet its e-Government targets and significantly improve its customer services. In order to achieve these goals, Croydon Council planned a major transformation across their business that would move resources from the back-office to the frontline, and deliver excellent service for superior value for money....
- Tags: Capgemini, E-government, Business Services, Business Structures, Customer Relationship Management (CRM), Government, Finance, Enterprise Software, Software
- Case studies
- Baycorp Advantage Team Partner With capgemini to Implement Their Growth Strategy
- Baycorp Advantage needed to expand and grow its business in order to realise a vision "to become the worlds most relied upon information and analytics partner." Baycorp Advantage sought a business and technology partner to help it rapidly become a customer-centric organisation through the application of innovation and collaboration. They...
- Tags: Team, Capgemini, Business Structures, Strategy, Finance, Management
- Case studies
- capgemini Saves 50 Per Cent on Administration Costs With Identity Management Solution
- Capgemini, a leading provider of consulting, technology and outsourcing, needed to run a Microsoft Windows NT 4.0 system alongside its new Active Directory technology for up to 18 months. They identified Microsoft Identity Integration Server 2003 (MIIS 2003), a solution which manages identities and coordinates user details across organisations' data...
- Tags: Capgemini, Administration, Microsoft Corp., Identity Management, Microsoft Windows NT, Outsourcing, Microsoft Windows Active Directory, Microsoft Windows, Authentication/Encryption, Operating Systems, Software, It Operations, Business Operations, Outsourcing & Subcontracting, Directory Services, Enterprise Software, Security
- Case studies
- Sports Management Solution Wins the Game With New Revenue Streams, Fast Customer ROI
- Solution provider to the sports industry 1-2Focus has redesigned and redeveloped its sports management software. To meet growing customer expectations, the firm realised it needed to embrace the latest technologies. Being adaptable to the needs of teams and individuals in a wider range of sports, the new modular solution will...
- Tags: Game, Capgemini, ROI, Microsoft Corp., Roi/Tco, Business Structures, Microsoft Development Tools, Outsourcing, .Net, Finance, Managerial Accounting, Development Tools, Software Development, Software/Web Development, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- IT Firm Expects to Cut Costs by 30 to 35 Percent With New Messaging Solution
- Capgemini is a professional services firm that provides consulting, technology, and outsourcing services for customers around the world. Capgemini Benelux, a division of Capgemini, wanted to standardize on Microsoft technologies for all its IT systems. As part of that project, Capgemini Benelux migrated its messaging solution from Novell GroupWise 6.0...
- Tags: Solution, Capgemini, Information Technology, Messaging, Microsoft Corp., Groupware, E-mail Servers, Outsourcing, Strategy, Enterprise Software, Software, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- Case studies