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Handling the misdirected call
Telephone Courtesy -- Being nice and helpfulHaving the barrier of a telephone often lends itself to people forgetting common courtesy. If someone accidentally walked into the wrong office, most people would be helpful in directing that person to the right one. And most people will gladly give directions to someone...
Tags: Joseph_R, Calvin, Calvin Sun, phone
Discussion threads 2007-10-24

Additional Resources

Ramani Calvin 'n' Hobbes (gadget)
Vista gadget that will show on your desktop a random Calvin 'n' Hobbes comic strip. Ramani Calvin 'n' Hobbes is a gadget that will show on your desktop either a random Calvin 'n' Hobbes comic strip or a selected one. This version is the first release on CNET Download.com.
Tags: Gadget, Desktops, Microsoft Windows Vista (Longhorn), Hardware, Operating Systems, Microsoft Windows, Software
Software downloads 2007-12-19
10 ways to establish rapport with others
It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers some suggestions for getting people to warm up to you and open the lines of communication. by Calvin Sun
Tags: Rapport, Person, Calvin Sun
Blog posts 2008-09-12
10 mistakes to avoid when seeking a new job
Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired. by Calvin Sun
Tags: Hiring, Job, Hiring Manager, Misspellings, Recruitment & Selection, Human Resources, Workforce Management, Calvin Sun
Blog posts 2008-10-14
10 tips for defending your organization against pretexting attacks
All the security measures in the world aren't going to help you if your employees fall prey to a pretexter. Calvin Sun offers some insights to help you educate staff, implement effective policies, and stay a step ahead of would-be intruders. by Calvin Sun
Tags: Security, Pretexting, Attack, Calvin Sun, Employee, Guard, Caller, Information, Manager, Pretexting Attack
Blog posts 2008-10-20
10 ways to get maximum value from a professional development class
If your company or you invests in training aimed at helping you become more capable and well-rounded, it only makes sense to get everything you can out of the class. Calvin Sun offers some practical tips to help maximize the benefits. by Calvin Sun
Tags: Professional Development, Class, Training, Management, Training And Certification, Workforce Management, Human Resources, Calvin Sun
Blog posts 2008-09-04
10+ ways to work more effectively from home
There are plenty of advantages to working from home, but there are certain pitfalls as well. Calvin Sun has worked from home for many years, and he offers some pointers for making things go smoothly. by Calvin Sun
Tags: Home Office, Computer, Home, Productivity, E-mail, Government, Online Communications, Calvin Sun
Blog posts 2008-11-26
10+ survival tips on business travel to Beijing
If you're going to spend some time working in Beijing, your experience will be much better if you know what to expect and how to prepare. Calvin Sun is living in Beijing through the winter and he shares the practical lessons he's learned. by Calvin Sun
Tags: China, SIM Card, Phone, Beijing, Chances, Telecom & Utilities, Flash Memory, Cellular Phones, Consumer Electronics, Personal Technology, Calvin Sun
Blog posts 2008-11-21
10 ways to survive office politics
Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel company culture and hurt your career. by Calvin Sun
Tags: Department, Office Politics, Jane, Calvin Sun
Blog posts 2008-09-25
10 things you should do (and not do) at your company's holiday party
The holiday party is full of opportunities to shoot yourself in the foot -- but you may also get a chance to do your career some good. Calvin Sun offers a list of party do's and don'ts to help you steer the right course. by Calvin Sun
Tags: Party, Elevator, Professional Development, Career, Calvin Sun
Blog posts 2008-12-01
Top career development resources: The best of Calvin Sun
Communications coach and author Calvin Sun has been sharing his insights on TechRepublic to help IT pros improve their professional interactions. This collection includes a number of his most popular articles, spanning the basics of business communications, from telephone and e-mail etiquette to negotiation skills to effective methods of dealing...
Tags: Career Development, Negotiation, Professional Development, Free Trade, Career, Finance
Download resources 2008-01-14
10 gaffes to avoid with respect to Chinese culture
If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chinese culture and provides a heads-up on a few common mistakes and misconceptions. by Calvin Sun
Tags: China, Person, Character, Gaffes, Republic, Western, Business Ethics, Food & Beverage, Telecom & Utilities, Leadership, Management, Manufacturing, Calvin Sun
Blog posts 2008-07-24
10+ ways to help your help desk (and therefore yourself)
If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make help desk operations go more smoothly -- which will pay off for you in return. by Calvin Sun
Tags: Help Desk, Call Centers, It Operations, Calvin Sun
Blog posts 2008-07-07
Dell Logitech Cordless iTouch keyboard
I was typing on my wireless keyboard and it just stopped letting me type any letters. Can you help me?Thanks,Bec Calvin
Tags: Keyboards, bec@..., keyboard, iTouch, Logitech, Dell Computer Corp.
Discussion threads 2007-11-18
10 tips on conducting effective interviews
Consideration, planning, and communication savvy all play into the successful interview. Regardless of the issue at hand, you'll get better results if you follow a few best practices. by Calvin Sun
Tags: Interview, Calvin Sun, Interviewee, Person, Question, Tablets, Notebooks, Team Management, Hardware, Notebooks & Tablets, Management
Blog posts 2008-10-28
http://i.i.com.com/cnwk.1d/i/tr/downloads/home/dl_10_tips_home.pdf
There are plenty of advantages to working from home, but there are certain pitfalls as well. Calvin Sun has worked from home for many years, and he offers some pointers for making things go smoothly.
Tags: Home, Calvin Sun
Download resources 2008-11-26
10 ways to help your users enhance their online credibility
Your users may not know how to achieve the best results from their online interactions. These pointers will introduce them to best practices and help them avoid missteps like linkjacking and annoying forum behavior. by Calvin Sun
Tags: TechRepublic Inc., Post, Forum, Blogging, Storage, Internet, Hardware, Calvin Sun
Blog posts 2008-08-11
10 ways to establish rapport with others
It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers some suggestions for getting people to warm up to you and open the lines of communication.This download is also...
Tags: Rapport, Calvin Sun, Blogging, Internet
Download resources 2008-09-12
Successful negotiating requires perspective and flexible thinking
When you run into opposition that threatens to derail a task or project, how do you work through it? Calvin Sun suggests that you can negotiate your way around obstacles and conflicting objectives by understanding who you're dealing with, looking clearly at what you need to achieve, and exploring creative...
Tags: Calvin Sun
Download resources 2007-05-03
10 mistakes to avoid when seeking a new job
Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired.This download is also available as an entry in our 10 Things blog.
Tags: Job, Mistake, Calvin Sun, Blogging, Recruitment & Selection, Internet, Human Resources, Workforce Management
Download resources 2008-10-14
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