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- 10 gaffes to avoid with respect to Chinese culture
- If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chinese culture and provides a heads-up on a few common mistakes and misconceptions. by Calvin Sun
- Tags: China, Person, Character, Gaffes, Republic, Western, Business Ethics, Food & Beverage, Telecom & Utilities, Leadership, Management, Manufacturing, Calvin Sun
- Blog posts 2008-07-24
- 10 gaffes to avoid with respect to Chinese culture
- If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chinese culture and provides a heads-up on a few common mistakes and misconceptions.This download is also available as an entry in our...
- Tags: China, Culture, Calvin Sun, Blogging, Internet
- Download resources 2008-07-24
- 10+ ways to help your help desk (and therefore yourself)
- If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make help desk operations go more smoothly -- which will pay off for you in return.This download is also...
- Tags: Calvin Sun, Help Desk, Call Centers, It Operations
- Download resources 2008-07-07
- 10+ ways to help your help desk (and therefore yourself)
- If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make help desk operations go more smoothly -- which will pay off for you in return. by Calvin Sun
- Tags: Help Desk, Call Centers, It Operations, Calvin Sun
- Blog posts 2008-07-07
- 10+ legal terms you should know if your company is involved in a lawsuit
- If your company gets caught up in a lawsuit, you'll probably need to work with lawyers -- even if the matter doesn't involve something IT did or failed to do. Here are 10 legal concepts that are likely to come into play. by Calvin Sun
- Tags: Lawsuit, Document, Diary, Discovery, Judge, Lawyer, Information, Spreadsheet, Attorney, Stan, John, Diary Entry, Electronically Stored Information, E-mail, Productivity, Litigation, Online Communications, Business Operations, Calvin Sun
- Blog posts 2008-06-20
- 10+ legal terms you should know if your company is involved in a lawsuit
- If your company gets caught up in a lawsuit, you'll probably need to work with lawyers -- even if the matter doesn't involve something the IT department did or failed to do. Calvin Sun explains 10 legal concepts that are likely to come into play.This download is also available as...
- Tags: Lawsuit, Calvin Sun
- Download resources 2008-06-20
- The 10 best ways to handle a job interview
- Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of advancement. But getting that next job often involves an interview. Calvin Sun put together this list of practical...
- Tags: Job, Job Interview, Calvin Sun, Recruitment & Selection, Human Resources, Workforce Management
- Download resources 2008-06-03
- The 10 best ways to handle a job interview
- Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of advancement. Getting that next job, of course, often involves an interview. Here are some tips to help you...
- Tags: Job, Job Interview, Interview, Recruitment & Selection, E-mail, Human Resources, Workforce Management, Online Communications, Calvin Sun
- Blog posts 2008-06-03
- 10+ things you can do to motivate your team
- To get things done these days, working in teams is almost imperative. But how can you, as a leader, motivate a team to accomplish your objectives? How can you avoid common mistakes that can kill performance and morale? This article discusses ways of doing so. Note: This...
- Tags: Team, Guard, Generalities, Team Management, Management, Calvin Sun
- Blog posts 2008-05-28
- 10 things you can do to motivate your team
- To get things done these days, working in teams is almost imperative. But how can you motivate a team to accomplish your objectives? How can you avoid common mistakes that can kill performance and morale? Calvin Sun offers some suggestions for keeping your staff focused and on track.This download is...
- Tags: Team, Calvin Sun, Team Management, Management
- Download resources 2008-05-28
- 10 ways to develop customer self-sufficiency
- "Make the customer self-sufficient? Are you crazy? I'll be out of a job!" This reaction often follows a suggestion about making customers more self-sufficient and hence, less dependent on an IT department. Yes, if customers can do more by themselves, maybe they will need you less. On...
- Tags: Customer, Question, Help Desk, Call Centers, It Operations, Calvin Sun
- Blog posts 2008-05-14
- 10 ways to develop customer self-sufficiency
- Helping your customers become more technically capable frees you up to spend more time giving them higher-value services -- which could ultimately benefit your career. Calvin Sun offers some advice for helping your customers become a bit more self-reliant.This download is also available as an entry in our 10 Things...
- Tags: Customer, Calvin Sun, Professional Development, Blogging, Benefits, Career, Internet, Human Resources
- Download resources 2008-05-14
- 10 ways to handle disagreements effectively
- Disagreements at work come with the territory -- but they aren't necessarily a bad thing. Handled properly, disagreements often can lead to productive gains and unexpected solutions. Calvin Sun offers some tips to make sure disagreements stay under control.This download is also available as an entry in our 10 Things...
- Tags: Territory, Calvin Sun, Blogging, Internet
- Download resources 2008-04-14
- 10 ways to handle disagreements effectively
- Be reasonable. Do it my way. I laugh when I see a bumper sticker with this message. True, if everyone did do things my way, there would never be disagreements. But that wish doesn't reflect reality. In fact, you're in rare company if you've never had a...
- Tags: Position, Person, B, Productivity, Development Tools, Telecommunications, Software Development, Software/Web Development, Calvin Sun
- Blog posts 2008-04-14
- 10 ways to explain things more effectively
- In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure customer satisfaction. Communications coach Calvin Sun offers some tips to help make your explanations more understandable and useful....
- Tags: Calvin Sun, Product Marketing, Blogging, Marketing, Internet
- Download resources 2008-04-01
- 10 ways to explain things more effectively
- In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure customer satisfaction. The ability to explain things clearly and effectively can help you in your career, as well....
- Tags: Question, Chances, Sales Tools, Firewalls, Benefits, Financial Services, Sales, Networking, Human Resources, Calvin Sun
- Blog posts 2008-04-01
- 10+ things you should do when you resign
- Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a professional manner. Calvin Sun offers some suggestions for handling the resignation...
- Tags: Resignation, Calvin Sun, Blogging, Recruitment & Selection, Internet, Human Resources, Workforce Management
- Download resources 2008-03-17
- 10+ things you should do when you resign
- Take this job and shove it I ain't workin' here no more My woman done left and took all the reason I was working for Ya better not try and stand in my way Cause I'm walkin' out the door Take this job and shove it...
- Tags: Job, Boss, Voicemail, Agreement, Vacation Day, Recruitment & Selection, Human Resources, Workforce Management, Calvin Sun
- Blog posts 2008-03-17
- 10 career lessons from country music
- When you think of developing skills and advancing your career, country music might not be the first resource that pops into your head. However, communications guru Calvin Sun has derived several key lessons from some of his favorite country lyrics. See how he's mapped critical aspects of career success to...
- Tags: Music, Calvin Sun, Professional Development, Career
- Download resources 2008-03-11
- 10 career lessons from country music
- Okay, stop snickering. Although this article discusses country music, it nonetheless can help you. Yes, I know all the stereotyped themes of country music: She leaves him, he cheats on her, his dog dies. And of course, let's throw in Chevy trucks and the Tastee-Freeze. However, if you get beyond...
- Tags: Career, Customer, Music, Chances, E-mail, Online Communications, Calvin Sun
- Blog posts 2008-03-11
