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- CA's Unicenter NetMaster Software Helps Garanti Technology Manage Mainframes and Uphold SLAs for Financial Clients
- Garanti Technology GT is Turkey's leading technology service provider, and is a subsidiary of Garanti Bank and a Dogus Group company. GT's mainframe environment is especially critical to its financial services clients. GT has two IBM z9-109 S18/710 mainframes that support TCP/IP, as well as legacy SNA. Its incumbent mainframe...
- Tags: Software, SLA, CA Unicenter, Financial, Computer Associates International Inc., Garanti Technology, Mainframes, Servers, Hardware
- Case studies 2006-12-01
- Unicenter Database Management r11: Linking Database Management Disciplines
- In a multi-database environment there no longer exists a single corporate database. Information is now spread across multiple databases and great pain and intercommunication between databases must be met when this disperse information needs to be brought back together. Often times the source and target databases are completely different, such...
- Tags: CA Unicenter, Information, Computer Associates International Inc., Database Management, Storage, Databases, Hardware, Enterprise Software, Software, Data Management
- White papers 2006-05-01
- Unicenter Database Management: Command Center Architecture
- Enterprise IT Management EITM is a vision for how to unify and simplify the management of enterprise-wide IT, so that organizations can better manage risk, improve service, control costs, and align IT with business needs. To make this vision a reality, an architectural foundation, a platform, is required that enables...
- Tags: CA Unicenter, Computer Associates International Inc., Database Management, It Management, Strategy, It service Management, Management
- White papers 2006-04-01
- CA Unicenter Peer Product Review
- CA Unicenter Peer Product Review DiscussionShare your CA Unicenter experiences with TechRepublic Members here by replying below!
- Tags: TechRepublic's Peer Produ, Computer Associates International Inc., CA Unicenter, CA Unicenter Peer Product Review, Product, TechRepublic's Peer Product Review, off-topic, Product Review
- Discussion threads 2006-02-14
- Finisar Corporation uses Unicenter ServicePlus Service Desk to implement ITIL Best Practices and address Sarbanes-Oxley(SOX) compliancy requirements
- Finisar uses a uniquely synergistic solution to deliver global service and support and meet government regulations. Using CA’s Service Management solution, Finisar was able to double their call volume without increasing the size of their support staff.
- Tags: Service Desk, CA Unicenter, Sarbanes-Oxley Act, Finisar, Computer Associates International Inc., Sarbanes-Oxley, Regulatory Compliance, ITIL, Regulations, It Services, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures
- Case studies 2006-01-27
- Mapping Unicenter ServicePlus Service Desk Features to Sarbanes-Oxley Control Objectives
- The Sarbanes-OXley Act SOX requires IT departments to demonstrate that there are systems in place to ensure the integrity of the financial applications that depend on IT processes and resources. To meet compliancy requirements, SOX auditors look for control objectives and activities that will prevent material weaknesses that may result...
- Tags: Service Desk, CA Unicenter, Sarbanes-Oxley Act, Information Technology, Computer Associates International Inc., Sarbanes-Oxley, Regulatory Compliance, It Services, Regulations, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures
- White papers 2005-06-06
- Service Level Management Buyer's Guide - 3rd Edition
- Unicenter Service Assure and Unicenter Service Level Management are solutions in the Unicenter Service Management portfolio that focus on end-user SLA contract management and infrastructure service level management, respectively. They combine to provide full life-cycle SLA management, starting from the organization modeling necessary to administer contractual relationships between the IT...
- Tags: CA Unicenter, Computer Associates International Inc., Service Level Management, Service Management, It Management, It Operations, It service Management
- White papers 2004-12-17
- InterContinental Singapore Improves Productivity With Unicenter Solutions
- InterContinental Singapore is a world-class hotel with staff working round the clock providing top quality service to hotel guests. Behind the scenes, an IT infrastructure of 14 servers and 150 desktop computers supports the operations. Used by telemarketing, customer service, accounts and management staff, the workstations are connected on a...
- Tags: CA Unicenter, Computer Associates International Inc., InterContinental Singapore, It Management, It service Management
- Case studies
- Integrated Unicenter and eTrust Solution Enables Worldwide Protection for 30,000 Clients
- Headquartered in Islandia, New York, Computer Associates International, Inc. CA is the world's largest management software company, employing almost 15,000 people and maintaining operations in more than 100 countries. CA is faced with a common challenge of continuously guarding against security threats. Penetration of these threats could impact its complex...
- Tags: CA eTrust, CA Unicenter, Computer Associates International Inc., CA eTrust Antivirus, Viruses And Worms, Security
- Case studies
- Huntington Bank Saves $58,000 a Year Using Unicenter Output Management Web Viewer
- Like many large financial institutions, Huntington National Bank uses a mainframe computer to store and process most of its data. Initially, to give its large base of PC users access to the data on the mainframe, Huntington implemented terminal emulation software that ran on the PC. For the users, however,...
- Tags: Web, CA Unicenter, Computer Associates International Inc., Huntington Bank, Unicenter OM Web Viewer, Mainframes, It Management, Servers, Hardware, It service Management
- Case studies
- Holy Cross Builds on Success With Unicenter Solution by Replacing Veritas With BrightStor ARCserve Backup
- Founded in 1843, the College of the Holy Cross Holy Cross, a Jesuit institution, is ranked among the nation's leading, four-year liberal arts colleges. Holy Cross manages a growing repository of important information fed by mission-critical applications such as Oracle, Novell Groupwise and Peoplesoft. This information needs to be protected...
- Tags: CA Unicenter, VERITAS Software Corp., Computer Associates International Inc., CA BrightStor, Holy Cross, Backups, Disaster Recovery, It Management, Operating Systems, Data Management, It service Management, Software
- Case studies
- Holmesglen Institute Saves 20 Hours Per Week on Data Entry With Unicenter ServicePlus Service Desk
- A specialist in the area of Vocational Education and Training VET, the Holmesglen Institute of TAFE Technical And Further Education is the largest of its kind in Victoria, Australia. In 2002, the Institute opened a new campus, increasing its already large computer network by 30 percent. This resulted in an...
- Tags: Service Desk, CA Unicenter, Data Entry, Computer Associates International Inc., Help Desk, Call Centers, It Operations
- Case studies
- Grace Removals Helps Ensure Business-Centric IT Cost and Resource Allocation With Unicenter
- Grace Removals' IT department is located in one branch and supports and maintains a highly distributed computer network. Because of the wide range of computer equipment located in each of the branches and the reliance on manual inventory, the company was experiencing difficulty in maintaining accurate and up-to-date registers. Grace...
- Tags: CA Unicenter, Network, Information Technology, Allocation, Computer Associates International Inc., It Management, Productivity, Strategy, Networking, It service Management, Management
- Case studies
- G&Z Systems' Polling and Data Transport Products Extend CA's Unicenter and Open Up Mutual Opportunities
- G&Z Systems, Inc. (G&Z) provides data transport and systems management solutions. Its PollView line of polling software integrates data transport solutions and is ca smart certified with Unicenter Network and Systems Management from Computer Associates International, Inc. CA. The PollView products complement CA's Advantage CA-MLINK and are part of CA's...
- Tags: CA Unicenter, Computer Associates International Inc., Systems Management, CA Enterprise Polling Bundle, It Services, Network Administration, It Management, Networking, It service Management
- Case studies
- Jardine Schindler Group Lifts Productivity to New Heights Using CA's Unicenter Solutions
- With a distributed IT environment spanning so many locations across Asia Pacific, the IT department at the Jardine Schindler Group JSG was over-stretched. In addition, with virus and intrusion attacks on the rise, JSG knew that the window of time available to apply patches and update their software was growing...
- Tags: CA Unicenter, Computer Associates International Inc., Strategy, Management
- Case studies
- L&T-Chiyoda, Engineering Design Company, Uses CA's Unicenter Solutions to Help Achieve BS7799 Certification
- Because L&T-Chiyoda Limited LTC works on the confidential design requirements of large companies, security and quality certifications are critical in attracting and bringing in new business from new as well as existing customers. While implementing the BS7799 certification (the most widely recognised security standard in the world, dealing with controls...
- Tags: Certification, CA Unicenter, Computer Associates International Inc., Quality, It Management, Business Operations, It service Management
- Case studies
- Orange County Transportation Authority Experiences Improved Transit Services While Saving Taxpayer Dollars With CA's Unicenter Database Performance Management for Distributed RDBMS
- Orange County Transportation Authority OCTA was challenged with managing over 120 multi-platform databases with the equivalent of 2.5 Database Administrators. OCTA was under pressure from the business to deliver new technology, but was spending a significant amount of time keeping the existing technology running. OCTA's ability to provide a high...
- Tags: Orange PCS, CA Unicenter, Transportation, Computer Associates International Inc., RDBMS, Orange County Transportation Authority, It Management, Performance Management, Business Intelligence, It service Management, Human Resources, Workforce Management, Enterprise Software, Software, Data Management
- Case studies
- Tabcorp Holdings Limited Bets on Unicenter Network and Systems Management and Unicenter Service Desk to Win ITIL Benefits
- Tabcorp Holdings Limited Tabcorp is Australia's premier gambling and entertainment group and one of the largest gambling and entertainment businesses in the world. Following the merger and acquisitions and solid growth, Tabcorp faced a highly complex and mixed IT environment with multiple and varied infrastructures. There was obviously a pressing...
- Tags: Service Desk, CA Unicenter, Network, Computer Associates International Inc., ITIL, Entertainment, Systems Management, It Management, It service Management
- Case studies
- Polaris Turns to CA's Unicenter Desktop Management Solution to Support the Smart Management of Its Dynamic Infrastructure
- Polaris is organized into six Solution Engineering Centres SECs, with each SEC housing expertise in one of the domain areas, with multiple Centers of Excellence CoEs across different functional and transactional areas. To ensure connectivity between Polaris and its customers, an integrated network is in place that connects global offices...
- Tags: IT Infrastructure, CA Unicenter, Desktop Management, Computer Associates International Inc., Polaris, It Management, It service Management
- Case studies
- Saskatoon Minimizes Overhead and Implements Disaster Recovery Plan Using Unicenter and BrightStor Enterprise Backup
- To serve ongoing business requirements as well as new initiatives, the City of Saskatoon chose to migrate all critical business systems to a Microsoft Windows NT environment. The long-term project plan called for a platform to manage a metropolitan area network that connected 18 civic buildings. The city began searching...
- Tags: CA Unicenter, BrightStor Enterprise Backup, Disaster Recovery Planning, Computer Associates International Inc., CA BrightStor, Saskatoon, Backups, It Management, Storage Management, Disaster Recovery, It service Management, Storage, Hardware, Data Management
- Case studies
