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businessMart Reduces Problem Determination Times by 40 Percent With Self-Managing Autonomic Technology
businessMart develops and operates some of the largest and most successful e-business platforms in Europe. Through these venues, the company helps approximately133 manufacturers and 7,500 dealers process as many as 506,000 transactions each month. businessMart wanted to quickly pinpoint the root cause of IT problems to maintain a high quality...
Tags: IBM Corp., businessMart, Service Level Management, E-business/E-Commerce, Manufacturing, Strategy, It Operations, It service Management, Internet, Management
Case studies 2006-10-01

Additional Resources

New Paths for the Marketplaces of businessMart AG
businessMart AG was founded in February 2000 and currently employs a workforce of twenty-eight. The company wanted to create a scalable open platform for an electronic B2B marketplace. With IBM WebSphere software, a stable, robust, and secure platform could be found which became the basis of a consistent restructuring into...
Tags: IBM Corp., Service-Oriented Architecture (SOA), B2B, Middleware, Recruitment & Selection, Workforce Management, Application Servers, Enterprise Software, Payroll Solutions, Web Services, Software, E-business/E-Commerce, Internet, Human Resources
Case studies
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