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- ERG Group: First in Italy With mySAP IS-OIL Solutions
- ERG is Italy's largest independent Italian Group in the Energy and Petroleum sector, the most important Italian exporter of petroleum products mainly gasoil and petrol and the first in Italy to implement mySAP IS-Oil solutions. Capgemini took ERG through three projects, from Business Process Reengineering to implementation of IS-Oil components...
- Tags: mySAP, Capgemini, Petroleum, Italy, ERG, Telecom & Utilities, Business Process Reengineering (BPR), Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- Comprehensive Re-Engineering With SAP R/3
- Pharmaceuticals company Pfizer Germany combined migration to SAP R/3 with comprehensive business process re-engineering efforts. Greater efficiency through optimized processes and improved customer service were the objectives for the project which had been initiated by the Top Management. The implementation was completed successfully in 1998, giving Pfizer stable foundations for...
- Tags: Business Process, Pfizer Inc., SAP R/3, SAP AG, BPR, Re-engineering, Business Process Reengineering (BPR), Operational Planning, Enterprise Resource Planning (ERP), It Operations, Business Operations, Enterprise Software, Software
- Case studies
- CA Solutions Help illycaffe Grow Their Business Without Growing Their IT Budget - And Keep the Coffee Flowing to Over 130 Countries
- Founded in 1933, illycaffe is in the business of coffee. illycaffe's sales grew over 8% from 2003 to 2004, and they continue to grow. This means more employees, more distributors and an increasingly complex IT infrastructure that needed to accommodate a significant rise in demand. Naturally, this growth called for...
- Tags: Information Technology, Computer Associates International Inc., Business Process Reengineering (BPR), Operational Planning, Sales Strategy, Sales Force Automation (SFA), Strategy, It Services, It Operations, Business Operations, Sales, Enterprise Software, Software, Management
- Case studies
- Sukhmani: Process Reengineering to Improve Government-Citizen Interfaces
- Government of Punjab has realized the potential of Information Technology for SMART (Simple, Moral, Accountable, Responsive and Transparent) governance. With a view to offer an integrated set of services to the citizens, the Sukhmani Society for Citizen Services was created. To ensure that services were handled in a timely manner,...
- Tags: SLA, Process Reengineering, Service Level Management, Business Process Reengineering (BPR), Government, It Operations, It service Management
- Case studies
- Oracle Case Study: State of Georgia
- The State of Georgia required a GUI type, front-end, client-server system that was Year 2000 compliant. The challenge was to replace in-house developed software with a commercial off-the-shelf solution without extensive business process reengineering. The state deployed PeopleSoft Enterprise Financial Management for 74 agencies and Human Capital Management for 80...
- Tags: Client-server, Oracle Corp., Agency, Georgia, Human Capital, Advertising & Promotion, Business Process Reengineering (BPR), Financial Management, Y2K, Servers, Human Resources, Workforce Management, Marketing, It Operations, Financial Planning, Finance, Hardware
- Case studies
- Relating Expenses to Project Performance
- The Navy was relying on a manually intensive spreadsheet to manage its $3B Flying Hour Program. The Navy needed to combine several legacy systems into one data warehouse to support its reporting requirements and to be able to analyze its business practices. They wanted t utilize the industry standard Business...
- Tags: Performance, Legacy System, CACI International Inc., Hardware Upgrade, Business Process Reengineering (BPR), Business Intelligence, Storage, Databases, Hardware, It Operations, Enterprise Software, Software, Data Management
- Case studies
- Business Process Re-Engineering: Creating Opportunities for Evolution or Revolution
- As organizations begin to adopt modern approaches for their analytic and business intelligence needs, many are taking notice of how feature-rich these technologies are, and are assessing whether or not they should simply migrate to these newer technologies and use it as they have in the past, or evaluate the...
- Tags: Business Process, BPR, Organization, Pricing, Business Process Reengineering (BPR), Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, It Operations, Software, Data Management, Management
- Webcasts
- Korea Food Service Corporation Installs Web-Based Ordering System for Greater Efficiency
- Founded in 1997 as a delivery center for McDonald's Korea, Korea Food Service Corporation KFSC expanded its activities to include food manufacturing and distribution. KFSC has always searched for innovative ways to improve operational efficiency. In addition to regular business process reengineering, the company has looked to information technology to...
- Tags: Ordering System, Web, Oracle Corp., J.D. Edwards & Co., Korea Food Service Corporation, KFSC, Business Process Reengineering (BPR), Manufacturing, It Operations
- Case studies 2008-03-01
- R.L. Polk & Co. Improves Performance and Speed of Data Delivery to Boost Competitive Edge
- R.L Polk & Co. has served the automotive industry since 1922, providing a variety of analytical and statistical data services. R.L. Polk realized it needed to make a change to preserve its competitive advantage in the marketplace, amid significant industry, regulatory, and technology change. Previously, R.L. Polk ran its databases...
- Tags: Oracle Corp., Performance, Mainframes, Business Process Reengineering (BPR), Servers, Databases, Hardware, It Operations, Enterprise Software, Software, Data Management
- Case studies 2007-03-01
- E-Government Solutions
- CBOSS provides Internet technology solutions and consulting services that help customers streamline workflow processes and optimize operational performance. With CBOSS solutions and services, customers can transform their business operations to improve cost control, achieve greater overall efficiency and increase communication across the enterprise. The company specializes in the design and...
- Tags: Business Process, Solution, BPR, CBOSS, Business Process Reengineering (BPR), Operational Planning, E-government, It Operations, Business Operations, Government
- White papers 2005-05-13
- Successfully Implementing CRM Solutions in High Growth, High-Tech Companies
- The promise of substantial improvements in sales performance, customer acceptance and corporate communications is helping to fuel the broad acceptance and implementation of Customer Relationship Management CRM solutions within the high-tech community. In fact, within certain high-tech circles, the lack of an auto-mated sales system is the exception rather than...
- Tags: Business Process, CRM Solution, BPR, CRM, Business Process Reengineering (BPR), Sales Strategy, Customer Relationship Management (CRM), Advertising & Promotion, Operational Planning, Sales Force Management, Enterprise Software, It Operations, Sales, Software, Marketing, Business Operations
- White papers 2005-02-08
- IDC Perspectives on Migrating to IP Telephony
- IP Telephony continues its march toward widespread deployment in critical business environments. Corporate management is increasingly grappling with the complexities of how to make this technology fulfill its destiny as the solution of choice for missioncritical voice requirements and as an enabler of a new phase of business process reengineering.
- Tags: Telephony, IP Telephony, IP, Management, Avaya Inc., International Data Corp., VOIP, Business Process Reengineering (BPR), Telecommunications, Telecom & Utilities, Networking, It Operations
- White papers 2004-08-01
- Navy Standard Integrated Personnel System: Supporting Best Business Practices for the Enterprise
- Lockheed Martin has partnered with the United States Navy on a development strategy that includes the use of Commercial-Off-The-Shelf COTS products, such as PeopleSoft, Business Objects and Oracle. This approach takes advantage of Business Process Re-engineering and continuous process improvement to achieve commercial HR 'best practices.' This enterprise-wide, COTS-based, single...
- Tags: Lockheed Martin Corp., COTS, Business Process Reengineering (BPR), It Operations
- White papers 2004-06-14
- Business Process Reengineering Manufacturing Industry Perspective
- The manufacturing industry today is significantly challenged by slow growth and a tough global economy. In order to remain competitive in the global marketplace, manufacturers are adopting radical corporate strategies, like flattening the organization, globalizing production, forming strategic alliances with customers, suppliers and competitors, merging with other companies to form...
- Tags: Business Process, Wipro Technologies, BPR, Business Process Reengineering (BPR), Operational Planning, It Operations, Business Operations
- White papers 2004-03-30
- Process Ownership Challenges in IT-Enabled Transformation of Interorganizational Business Processes
- The paper investigates the challenges of process ownership in business processes crossing organizational boundaries. A literature review explores the research traditions of business process reengineering, inter-organizational systems IOS, workflow management, and system development with regard to process ownership and the changing role from intraorganizational issues to interorganizational issues. The result...
- Tags: Business Process, Information Technology, Ownership, IEEE, Operational Planning, Business Process Reengineering (BPR), Business Operations, It Operations
- White papers 2003-12-08
- Business Process Modeling (BPM)
- This white paper discusses about business process reengineering BPR and business process improvement BPI which have become the ?hot topics? of the 1990s as management faces up to the need to continually reinvent businesses in the context of a changing technological and sociological world. Such initiatives are customer and technology...
- Tags: Business Process, Business Process Modeling, Operational Planning, Business Process Reengineering (BPR), Business Operations, It Operations
- White papers 2003-10-29
- BPM 2.0: Process without Programming
- This white paper focuses on business process management BPM which is used to describe the new generation of technology designed to automate, integrate, and optimize processes across the extended enterprise. While it shares some characteristics with the workflow and business process reengineering technology of the 1990s, BPM is based on...
- Tags: Business Process, BPM, BPR, Programming, Operational Planning, Business Process Automation, Business Process Reengineering (BPR), Strategy, Enterprise Software, Business Operations, It Operations, Management, Software
- White papers 2003-10-27
- Structuring Use Cases with Goals
- Use cases are wonderful but confusing. People, when asked to write them, do not know what to include or how to structure them. There is no published theory for them. This paper introduces a theory based on a small model of communication, distinguishing "goals" as a key element of use...
- Tags: Use Case, Business Process Reengineering (BPR), It Operations
- White papers 2000-02-02
Additional Resources
- Service Identification and Packaging in Service Oriented Reengineering
- With the adoption to Web service technologies, more and more existing non-service-oriented software systems turn to be legacy systems. They require a service-oriented reengineering process in order to survive in service-oriented computing environment. This paper present an architecture-based service-oriented approach to support service-oriented reengineering. It integrates and reuses software components...
- Tags: Software, Re-engineering, Service Identification, Organizational Structure, Hardware Upgrade, Human Resources, Hardware
- White papers 2006-01-20
- Business Process Management and BP Reengineering
- blog root
- Tags: Operational planning, Business process automation, laticia.alexander@..., re-engineering, British Petroleum Co plc, BPM, business process
- Discussion threads 2006-02-22
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