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- Have we reached the end of the IT era?
- Deborah Nelson, a Senior Vice President at Hewlett-Packard, thinks so. Historically, the technology department in an organization had been known as data processing DP, and then management information systems MIS, and now information technology IT. Those labels pretty much reflected the stuff that was being managed, and they are are...
- Blog posts 2007-04-25
- BT(UK) ADSL conneciton . Static address
- Hi there,This is puzzling the hell out of me.One of our offices has recently had a new Internet connection installed ADSL from BT in the UK. We asked for a static IP address solution.I went over the to the office to setup the connection. The first thing I...
- Discussion threads 2005-12-15
Additional Resources
- Developing the World's First International Signalling Planning Solution for BT
- BT provides comprehensive network services to more than 500 communication companies, network operators and service providers, including other BT businesses. BT originally kept track of its international signalling network using a paper-based system, but the growth of GSM roaming and all manner of network services resulted in increased and unpredictable...
- Case studies
- HP and BT Build an Adaptive Infrastructure
- As one of Europe's leading providers of telecommunications services, BT has witnessed a major transformation in its business in recent years. To ensure continued competitive success, BT needs to deliver added-value services that combine leading-edge communications technology with superior IT solutions. As a platform for these services, a flexible, adaptive...
- Case studies
- BEA Systems Case Study: BT Global Services
- BT Global Services is BT's business services and solutions division, serving customers worldwide. BT was looking to improve integration of the information held within the systems in order to build greater understanding of the businesses it serves internationally. The company also needed to reduce manual intervention and accelerate time to...
- Case studies
- BT Discovers Intel vPro Advanced Remote Management
- BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Over the years, BT has developed sophisticated systems and processes to ensure its PC fleet is managed well and that user satisfaction levels are high. However, many of these systems...
- Case studies
- BT Saves More Than £15 Million and Improves Customer Services With Comprehensive Identity & Access Management
- BT provides networked IT, telecommunications and broadband services to customers around the globe. To enable future growth and ensure its services remain competitive, BT needed to build close relationships with its customers and suppliers. With the Web already playing a key role in customer service delivery and collaboration, BT needed...
- Case studies 2007-11-01
- Japanese government into search technology?
- Government stake in technologyIs it for good or is it for worse?I don't know, maybe bothHopefully it will be an Open and Free search engine, otherwise it should not be trusted.BitTorrentIt could be that BitTorrent is the Government memory bank.Somebody is hacking BitTorrent.I downloaded Janis Joplin and it wasn't her.I...
- Discussion threads 2007-09-06
- In Six Weeks, Cambridge Technology Partners, the Business Strategy Practice of Novell Consulting in the UK, Provided a Strategic Road Map to Help BT Improve Efficiency, Reduce Operating Costs and Make Way for New Opportunities
- BT is one of the world's leading providers of communications and ICT services and one of the largest private sector companies in Europe. BT, through BT Exact, wanted to improve the cooperation and coordination among its various lines of business. Identity management is at the heart of the company's vision...
- Case studies
- BT Wholesale Reduces Call Center Role and Costs in Processing Customer Requests
- BT Wholesale is the largest provider of telecommunication services to enterprises in the UK and Europe. BT Wholesale needed to reduce order fulfillment cycle time and cost of goods sold, simplify and automate core business processes to reduce operation expenses, and enable rapid business-to-business integration for the demand and supply...
- Case studies 2006-01-01
- BT (British Telecom): Service Makes the Difference
- With the convergence of IT and telecoms, BT and HP are leading the way in forming strategic alliances to deliver services that customers and businesses need.
- Webcasts 2007-01-01
- Approaches to Support Real-Time Traffic Over Bluetooth Networks
- The paper addresses the possibility of real-time data communications on the factory floor over wireless networks based on the Bluetooth BT standard. Originally designed as a cable replacement technology for low-cost, effortless connection of electronic devices, BT does not provide real-time support for data packets. However, employing BT on the...
- White papers 2005-06-13
- Computacenter Case Study: BT Openworld
- BT is one of Europe's leading telecommunications giants, and has been offering Internet services since 1996. Business continuity and seamless service to their customers was paramount to BT. BT's IT systems were central to the service they provided, and therefore must be continuously available. The solution was provided by Computacenter's...
- Case studies
- Building a 21CN Portfolio of Services: BT's Transformation to an All-IP Network
- Cisco and BT partner to bring video, voice data and mobility to BT customers through next generation 21CN program.
- Webcasts 2007-07-30
- BT Infonet Improves Order Management Efficiency and Customer Satisfaction
- Based in El Segundo, California, BT Infonet provides global data communications services to multinational corporations. Looking for a way to efficiently scale its business to keep pace with market growth, BT Infonet decided to automate the process used to manage orders for its global data communications services. Following an intensive...
- Case studies
- BT Innovation: A $19.8 Billion Network - The World's First National All-IP Network
- Cisco and BT partners to bring intelligent network services to BT's customers through the 21st Century Networks project.
- Webcasts 2007-06-17
- BT Intranet Case Study
- BT's intranet was launched in 1994 as a cost-saving initiative aimed at reducing the amount of paper and printing in the organisation. Eight years later it is a success story with BT now largely a paperless company managing over 200 processes on-line. Additionally, it has resulted in a huge improvement...
- Case studies
- Cisco IP/Multiprotocol Label Switching Technology Helps BT Infonet Reap the Benefits of an Interprovider
- Now part of the global BT family, BT Infonet, based in El Segundo, California, has been among the first networks to deploy Cisco Systems IP/Multiprotocol Label Switching MPLS interprovider extensions to Cisco IOS Software. The next-generation network technology has turned BT Infonet into an interprovider of end-to-end, multimedia IP traffic...
- Case studies 2005-11-01
- Case Study: BT
- In 1996, BT embarked on one of the most challenging telemarketing projects ever undertaken by a telecommunications company. The key aims of the project were to retain existing customers and increase sales within their customer base. BT's existing system did not have the capacity to manage the scale of the...
- Case studies
- Smooth Transition and Improved Service as HP Takes Over BT Helpdesks
- BT Group is one of Europe's leading providers of telecommunications services and in the UK it serves over 20 million business and residential customers with more than 29 million exchange lines, as well as providing network services to other licensed operators. BT's IT help desk is a mission critical service....
- Case studies
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