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bt financial group

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BT Financial Group Streamlines Information Gathering and Saves A$540,000 Per Year: BT Financial Group manages the wealth management operations of Westpac Banking Corporation, one of Australia's Big Four banks. It provides investment, margin lending, superannuation, and retirement income products and manages more than A$64 billion in funds. BT's information technology department lacked a cohesive process for gathering information about defects and...; Tags: Financial, British Telecommunications, Income, Microsoft Corp., BT Financial Group, Operational Accounting, Strategy, Finance, Management; Case studies

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Developing the World's First International Signalling Planning Solution for BT: BT provides comprehensive network services to more than 500 communication companies, network operators and service providers, including other BT businesses. BT originally kept track of its international signalling network using a paper-based system, but the growth of GSM roaming and all manner of network services resulted in increased and unpredictable...; Tags: Network, British Telecommunications, LogicaCMG, Networking; Case studies
BT Group - MPLS-Based IP VPNs Built on Cisco IOS Software Enable Streamlined and "Applications-Aware" Enterprise Network Services: BT Group is recognized as one of the leading providers of data networking services in Europe. Companies with branch offices in different regions and countries had to create multiple, expensive network solutions to interconnect and extend there corporate networks. BT Global Services worked closely with Cisco Systems to become the...; Tags: Software, Aware, IP VPN, Cisco IOS, MPLS, Network, Cisco IOS Software, IP, Enterprise Network, Cisco Systems Inc., BT Group Plc., BT MPLS, Networking, Network Technology; Case studies
British Telecom Group, Plc Cuts Costs and Improves Performance: British Telecom Group, plc BT is one of the world's leading providers of communications solutions, serving customers in Europe, the Americas, and Asia Pacific. The company required a solution that would simplify and automate routine tasks, and enable DataBase Administrators DBAs to focus on larger operational functions, such as diagnostics...; Tags: Oracle Corp., Performance, British Telecommunications, Advertising & Promotion, Performance Management, Databases, Marketing, Human Resources, Workforce Management, Enterprise Software, Software, Data Management; Case studies
BEA Systems Case Study: BT Global Services: BT Global Services is BT's business services and solutions division, serving customers worldwide. BT was looking to improve integration of the information held within the systems in order to build greater understanding of the businesses it serves internationally. The company also needed to reduce manual intervention and accelerate time to...; Tags: BEA Systems Inc., British Telecommunications, BT Global Services, Service-Oriented Architecture (SOA), Middleware, Application Servers, Enterprise Software, Web Services, Software; Case studies

BT Discovers Intel vPro Advanced Remote Management: BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Over the years, BT has developed sophisticated systems and processes to ensure its PC fleet is managed well and that user satisfaction levels are high. However, many of these systems...; Tags: Intel vPro, British Telecommunications, Intel Corp., Desktops, Hardware; Case studies
Smooth Transition and Improved Service as HP Takes Over BT Helpdesks: BT Group is one of Europe's leading providers of telecommunications services and in the UK it serves over 20 million business and residential customers with more than 29 million exchange lines, as well as providing network services to other licensed operators. BT's IT help desk is a mission critical service....; Tags: Hewlett-Packard Co., British Telecommunications, BT Group Plc., Help Desk, Call Centers, Telephony, It Operations, Networking; Case studies
BT Saves More Than £15 Million and Improves Customer Services With Comprehensive Identity & Access Management: BT provides networked IT, telecommunications and broadband services to customers around the globe. To enable future growth and ensure its services remain competitive, BT needed to build close relationships with its customers and suppliers. With the Web already playing a key role in customer service delivery and collaboration, BT needed...; Tags: Customer Service, Access Management, British Telecommunications, Computer Associates International Inc., Identity, Product Marketing, Customer Relationship Management (CRM), Channel Management, Marketing, Enterprise Software, Software; Case studies 2007-11-01
Japanese government into search technology?: Government stake in technologyIs it for good or is it for worse?I don't know, maybe bothHopefully it will be an Open and Free search engine, otherwise it should not be trusted.BitTorrentIt could be that BitTorrent is the Government memory bank.Somebody is hacking BitTorrent.I downloaded Janis Joplin and it wasn't her.I...; Tags: Hacking, SEARCH, SECURITY, pr.arun@..., British Telecommunications, search technology; Discussion threads 2007-09-06
In Six Weeks, Cambridge Technology Partners, the Business Strategy Practice of Novell Consulting in the UK, Provided a Strategic Road Map to Help BT Improve Efficiency, Reduce Operating Costs and Make Way for New Opportunities: BT is one of the world's leading providers of communications and ICT services and one of the largest private sector companies in Europe. BT, through BT Exact, wanted to improve the cooperation and coordination among its various lines of business. Identity management is at the heart of the company's vision...; Tags: Strategy, Cambridge Technology Partners, British Telecommunications, Identity Management; Case studies
BT Wholesale Reduces Call Center Role and Costs in Processing Customer Requests: BT Wholesale is the largest provider of telecommunication services to enterprises in the UK and Europe. BT Wholesale needed to reduce order fulfillment cycle time and cost of goods sold, simplify and automate core business processes to reduce operation expenses, and enable rapid business-to-business integration for the demand and supply...; Tags: British Telecommunications, BT Wholesale, Telephony, B2B, Middleware, Telecom & Utilities, Call Centers, Supply Chain Management (SCM), Telecommunications, Networking, E-business/E-Commerce, Internet, Enterprise Software, Software, It Operations; Case studies 2006-01-01
International Communications Group Increases Employee Productivity With Messaging Solution: BT is a leading provider of mobile and fixed communications services, serving more than 20 million business and residential customers in the U.K. alone. BT wanted to consolidate its systems and offer employees a powerful tool providing access to voicemails and calendar functionality from any location. The group was keen...; Tags: Unified Messaging, British Telecommunications, Voicemail, Messaging, Groupware, VOIP, Telecommunications, Enterprise Software, Software, Networking; Case studies
BT (British Telecom): Service Makes the Difference: With the convergence of IT and telecoms, BT and HP are leading the way in forming strategic alliances to deliver services that customers and businesses need.; Tags: Hewlett-Packard Co., British Telecommunications, Strategy, Telephony, VOIP, Management, Networking, Telecommunications; Webcasts 2007-01-01
Computacenter Case Study: BT Openworld: BT is one of Europe's leading telecommunications giants, and has been offering Internet services since 1996. Business continuity and seamless service to their customers was paramount to BT. BT's IT systems were central to the service they provided, and therefore must be continuously available. The solution was provided by Computacenter's...; Tags: British Telecommunications, Computacenter, Internet, Telecom & Utilities, Telephony, It Services, Telecommunications, Networking; Case studies
Findim Group S.A. Standardizes and Integrates Financial Processes to Optimize Performance: Findim Group S.A. is the financial holding corporation for a group of companies in the real estate, agriculture, and finance sectors. The best-known member of the group is STAR Alimentare, a consumer goods manufacturer. Findim invests profits from its holdings in financial services and real estate ventures - including residential...; Tags: Asset, Oracle Corp., Financial, Performance, Findim Group S.A., Asset Management, Real Estate, Financial Accounting, Operational Planning, Business Operations, Finance; Case studies
Building a 21CN Portfolio of Services: BT's Transformation to an All-IP Network: Cisco and BT partner to bring video, voice data and mobility to BT customers through next generation 21CN program.; Tags: British Telecommunications, Cisco Systems Inc.; Webcasts 2007-07-30
BT Infonet Improves Order Management Efficiency and Customer Satisfaction: Based in El Segundo, California, BT Infonet provides global data communications services to multinational corporations. Looking for a way to efficiently scale its business to keep pace with market growth, BT Infonet decided to automate the process used to manage orders for its global data communications services. Following an intensive...; Tags: Oracle Corp., British Telecommunications, Siebel Systems Inc., Customer Satisfaction, Infonet, Order Management, Product Marketing, Marketing; Case studies
BT Innovation: A $19.8 Billion Network - The World's First National All-IP Network: Cisco and BT partners to bring intelligent network services to BT's customers through the 21st Century Networks project.; Tags: Innovation, Network, British Telecommunications, Cisco Systems Inc.; Webcasts 2007-06-17
BT Intranet Case Study: BT's intranet was launched in 1994 as a cost-saving initiative aimed at reducing the amount of paper and printing in the organisation. Eight years later it is a success story with BT now largely a paperless company managing over 200 processes on-line. Additionally, it has resulted in a huge improvement...; Tags: British Telecommunications, Intranet, Strategy, Management; Case studies
Cisco IP/Multiprotocol Label Switching Technology Helps BT Infonet Reap the Benefits of an Interprovider: Now part of the global BT family, BT Infonet, based in El Segundo, California, has been among the first networks to deploy Cisco Systems IP/Multiprotocol Label Switching MPLS interprovider extensions to Cisco IOS Software. The next-generation network technology has turned BT Infonet into an interprovider of end-to-end, multimedia IP traffic...; Tags: Benefit, British Telecommunications, Network Technology, Cisco Systems Inc., Infonet, Networking; Case studies 2005-11-01

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