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- Switching from BPO to Software Testing Field
- Hi...Am Manoj.I have done 'A' level(Adv. Diploma in Computers-2002) after my 12th from DOEACC-NewDelhi.I was working in BPO sector for 1yr 10mths.Currently am not working.I want to do a certification course in Software Testing.My Question is ---Is it encouragable to switch from BPO to Testing field with the above qualification?Is...
- Tags: Business process outsourcing (BPO), Outsourcing, IT Services, man.varghese@..., BPO, Testing, software, software testing
- Discussion threads 2007-07-03
- BPO
- Hi, I have worked in a couple of call-centres in India and have come to the United Kingdom to do my MBA. I am working in a call-centre in here as well, I am thinking of outourcing DATA ENTRY process from either UK or US. Could some suggest help me...
- Tags: Business process outsourcing (BPO), ram_reddy904@..., BPO
- Discussion threads 2007-05-27
- A nice report about Chinese BPO
- Watch out, IndiaXi'anFrom The Economist print editionChina is way behind India in the business of outsourced services, but it has now started to catch upIN A vast curtained room in Xian in western China, rows of dark, pony-tailed heads are silently bowed, fingers moving quickly and expertly. They might be...
- Tags: Outsourcing, Xian
- Discussion threads 2006-05-21
- How to enter in to S/W testing job.
- Hello,I am writing from Hyderabad. I would like to know how to start the career in Software Testing side. I have completed my Post Graduation Diploma in Information Technology and ManagementPGDITM from AIMA All India Management Institution New Delhi. Graduation level I have done Bachlor of Commerce. Now I am...
- Tags: BPO, dadirekha@..., job, S/W, S/W TESTING, software, software testing
- Q&A 2005-09-04
- How to enter into S/W testing job
- Hello,I am writing from Hyderabad. I would like to know how to start the career in Software Testing side. I have completed my Post Graduation Diploma in Information Technology and ManagementPGDITM from AIMA All India Management Institution New Delhi. Graduation level I have done Bachlor of Commerce. Now I am...
- Tags: job, BPO, S/W, S/W TESTING, dadirekha@..., career
- Q&A 2005-09-04
- Business Process Outsourcing (BPO)
- Infoworld recently posted an article about BPO and how it is now opening and expanding. Article link: http://www.infoworld.com/article/05/05/09/19FEbpo_1.html?source=NLC-SR2005-05-10I am curious what your thoughts are as we continue to grow outsourcing. Instead of buying software from vendors to do payroll or HR, companies are outsourcing to companies specializing in these items....
- Tags: Business process outsourcing (BPO), Outsourcing, IT Services, BPO, business process
- Discussion threads 2005-05-11
- Outsourcing help desk pays benefits in asset management
- This is the second article in a series on IT outsourcing in the financial services industry. Mark Vernon reports on Business Process Outsourcing, an especially hot initiative in financial services. Read about the benefits Merrill Lynch realized in a deal with Unisys. Stay up to date with the latest...
- Tags: BPO, Merrill Lynch & Co. Inc., Unisys Corp., Mark Vernon, Business process outsourcing (BPO), Operational planning, IT Services, Call centers, asset management, asset, benefit, business process, outsourcing, help desk, Financial Service IT Newsletter, Financial Service, Carmichael, It Operations, Business Operations, Outsourcing & Subcontracting
- Technical articles 2005-05-03
- Business Process Outsourcing
- Business Process Outsourcing has taken a new dimension with Clients seeking to outsource their business process to vendors who provide the advantage of more than one offshore location for outsourcing. This is increasingly becoming the trend due to high competition, high customer satisfaction requirement and the need to push costs...
- Tags: BPO, business process, it management, outsource, praveen.saini@..., salary
- Discussion threads 2005-02-17
- The banking industry is ripe for business process outsourcing
- For more than 30 years, the banking industry has used outsourcing as a means to reduce costs. Until recently, IT processes accounted for the majority of large-scale bank outsourcing.In the past two or three years, however, more and more banks are dipping their toes into the fresher waters of business...
- Tags: bank, banking, BPO, business process, Mark Vernon, outsourcing
- Technical articles 2003-09-25
- Satyam BPO Goes Direct to the U.K. With Private IP
- Powered by a combination of domain expertise, operational excellence, process skills and superior technology, Satyam BPO is one of India's leading integrated end-to-end outsourcing service providers, besides being the world's first company to be certified at eSCM (e-Sourcing Capability Model) Level 5. When it recently opened a major new customer...
- Tags: BPO, Satyam, Verizon Communications Inc., Private IP, Satyam BPO, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies 2008-12-01
- BPO Is an Effective Answer to the Financial Crisis
- The ongoing global financial crisis is a concern for everyone in almost all industries - fear of job loss, foreclosed homes and bankrupt businesses. About 20% to 40% of the revenues of offshore outsourcing companies are tied to the financial services industry. With its collapse, companies have been forced to...
- Tags: BPO, Business Operations, Business Process Outsourcing (BPO), Finance, Financial, Financial Accounting, Financial Crisis, It Operations, It Services, Management, Outsourcing, Outsourcing & Subcontracting, Outsourcing Factory, Strategy
- White papers 2009-01-12
- Offshore BPO 1.1 (Windows)
- Complete explanation of BPO companies and following types of BPO companies in specific. BPO companies are categorized as follows: Offshore BPO Companies, Onshore BPO Companies, Near Shore BPO Companies. This version is the first release on CNET Download.com.
- Tags: Offshore, BPO, Microsoft Windows, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
- Software downloads 2008-10-29
- Inbound Call center Profit Book 1.1 (Windows)
- Inbound Call center Profit Book will teach you how to think Beyond the usual. Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same....
- Tags: BPO, Call-center, Microsoft Windows, Call Centers, Business Process Outsourcing (BPO), Customer Relationship Management (CRM), Outsourcing, It Operations, Enterprise Software, Software, Business Operations, Outsourcing & Subcontracting
- Software downloads 2008-08-12
- Business Process Outsourcing Profit Book 1.1 (Windows)
- This book will teach you how to think Beyond the usual. This Book talks about a new strategy implemented by End2EndConsultant, the name of the strategy is BOSS, Blended Outsourcing Solution Services. Business Process Outsourcing companies like end2endconsultant.net have already utilized the benefits. This version is the first release on...
- Tags: Business Process, BPO, Microsoft Windows, Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
- Software downloads 2008-07-31
- The Issue: How to Design and Deploy a Global Service Delivery Model
- The business process and IT outsourcing markets have become globalized in the past 10 years. Just as BPO and ITO have become common and accepted tools that buyers should at least consider to enable process improvement and cost reductions, the global sourcing of BPO and ITO is becoming an option...
- Tags: Sourcing, BPO, Buyer, EquaTerra, Business Process Outsourcing (BPO), Outsourcing, Purchasing & Procurement, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- White papers 2007-07-01
- Advanced Customer Interaction Platform Enables BPO to Deliver Improved Contact Center Efficiency and Better End User Experience
- Firstsource Solutions wanted to provide them with an Interactive Voice Response IVR system that would enable the company to offer advanced self-service functionality for one of its clients. Based on the Nortel Media Processing Server MPS 500, Firstsource was able to implement an advanced IVR solution that delivered a more...
- Tags: BPO, Nortel Networks Corp., Contact Center, IVR, Interactive Voice Response (IVR), Business Process Outsourcing (BPO), It Operations
- Case studies 2008-09-17
- Atradius Improves Training Program Efficiency With a Comprehensive BPO Quistor Learning Environment
- Atradius is an international credit insurance company with offices in more than 40 countries. Atradius wanted to deliver employee training without the expense and time investment of existing training courses and gain a flexible solution to meet the needs of an international organization and its specific business processes. The challenge...
- Tags: Oracle Corp., BPO, Environment, Training, Atradius, Workforce Management, Training And Certification, Human Resources
- Case studies 2008-08-01
- Case Study: A Leading BPO Organization (Disaster Recovery and Business Continuity) Deploys NetMagic to Take Them to the Next Level in Seamless Delivery
- The client, headquartered in Mumbai, is a Business Process Outsourcing Organization, catering to the Data Processing and Content Management needs of global enterprises. They are the pioneer in providing outsourced services to the global Market Research industry from their offshore center in Mumbai, India. The client felt that in order...
- Tags: BPO, Mumbai, Disaster Recovery Planning, Business Continuity, Netmagic Solutions, Business Process Outsourcing (BPO), Disaster Recovery, Outsourcing, It Services, It Operations, Data Management, Business Operations, Outsourcing & Subcontracting
- Case studies
- The Benefits of Combining Business-Process Outsourcing and Service-Oriented Architecture
- Recently, companies have started looking to Business-Process Outsourcing BPO providers to help them achieve visibility into their global business operations and reduce their costs. Leading-edge BPO providers such as HP are stepping in to bridge the gap between services and technology. In some cases, they are now providing not only...
- Tags: Hewlett-Packard Co., BPO, Benefit, SOA, Service-Oriented Architecture (SOA), Business Process Outsourcing (BPO), Web Services, Outsourcing, Middleware, It Services, Enterprise Software, Software, It Operations, Business Operations, Outsourcing & Subcontracting
- White papers 2006-07-01
- Dell Opens It's 4th Indian Call Center
- Dell have set up huge BPO Business Process Outsourcing units in India. Dell has one call centre each in Bangalore, Hyderabad and Mohali. India will be the only country in Dell's 30-site contact network that supports customers in all geographic regions. India's information technology and call centre industry directly employs...
- Tags: India, Dell Computer Corp., BPO, Call Centre, XtremeLab, Business Process Outsourcing (BPO), Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting
- White papers 2006-08-15
