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- BMC Software is an independent software vendor. Through its Business Service Management BSM, Co. provides software applications that enable companies to manage their information technology...
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TechRepublic Resources
- Young America Saves Cost and Streamlines Processes Using BMC CONTROL-M
- Young America YA provides comprehensive, integrated fulfillment services to Fortune 500 companies seeking to increase profitability through optimized promotions across their customer lifecycle. To gain control over manual errors and manpower, the company began the process of automating their environment. As the IT staff sought to eliminate manual processes, further...
- Tags: BMC Software Inc., BMC CONTROL-M, Young America, It Management, It service Management
- Case studies
- Using BMC Software PATROL Tools, dbaDIRECT Manufactures Dependable and Responsive Database Support
- The client, a division within Fortune 500 manufacturing company, was rapidly developing and rolling out e-commerce Web sites for numerous brands and utilizing Oracle database servers running on Unix and Windows NT platforms. The client needed to rapidly augment the Oracle expertise of its current staff to assist with the...
- Tags: BMC Software Inc., Oracle Corp., Tool, ONguard IM, It Management, Databases, It service Management, Enterprise Software, Software, Data Management
- Case studies
- LogicaCMG Outsourcing Services Increased Efficiency 7%
- LogicaCMG is a global solutions company providing management and IT consultancy, systems integration and outsourcing services. The challenge was to replace disconnected hybrid system management tools to align enterprise management with pace of growth in outsourced business, increase availability and maximize efficiency. LogicaCMG had already engaged with BMC Software in...
- Tags: Enterprise Management, BMC Software Inc., LogicaCMG, Outsourcing, It Management, Utility Computing, It Operations, Business Operations, Outsourcing & Subcontracting, It service Management
- Case studies
- Totem Automates Order Processing and Provisioning With Remedy and Abydos
- Since its inception in 1994, Totem Communications has grown substantially and today is one of the UK's leading providers of inbound telephone services. To be successful in the communications industry, companies such as Totem must have the agility to respond quickly to orders for new services and changes to existing...
- Tags: BMC Software Inc., Provisioning, Remedy Corp., Totem, It Management, It service Management
- Case studies
- How Intelligent Notification Can Increase Response Time and Reduce Costs for Your Service Support Center
- BMC Remedy Service Management experts will explore how improvements in self-service, knowledge management, notification, tracking, and root cause analysis allow you to control costs and increase the effectiveness of your support services. In addition it is shown how a Support Center can leverage Remedy Help Desk, BMC products, and Remedy...
- Tags: BMC Software Inc., Remedy Corp., It Management, It service Management
- Webcasts
- BMC Software Saves Thousands of Hours of Work
- BMC Software provides enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Companies lose millions of dollars each year due to theft of proprietary information, system penetration, and unauthorized network access by internal users. As a result, BMC Software decided to enhance its security...
- Tags: BMC Software Inc., It Management, It service Management
- Case studies
- FIBI Password and User Administration Depends on BMC CONTROL-SA
- The First International Bank of Israel FIBI is the fourth largest commercial bank in Israel. It operates approximately 90 branches throughout the country, and offers a full range of financial services. Mataf is the IT company of FIBI. The company wanted to create one authorization and password policy for all...
- Tags: Bank, BMC Software Inc., Password, Administration, Mataf, It Management, Financial Services, It service Management
- Case studies
- Marimba Selected by Shepherd to Automate Software Distribution and Improve Inventory Management
- As one of Europe's largest privately owned engineering and construction groups, employing 1500 people, the management and control of IT within Shepherd is complex. The Shepherd IT environment is widely dispersed, with staff and equipment based on different construction sites for temporary periods of time. These temporary locations require IT...
- Tags: Software, BMC Software Inc., Marimba, Antivirus, Information Technology, Inventory Management, Shepherd IT Environment, Team Management, Tools & Techniques, It Management, Strategy, Management, It service Management
- Case studies
- Patch Management Web Seminar
- Virus attacks are occurring with increasing frequency, disrupting thousands of IT networks, costing companies billions of dollars. Every unprotected enterprise is at risk, making automated patch management a must-have tool in your IT arsenal. Many of the world's largest companies use Marimba's patch solutions to avoid costly system outages caused...
- Tags: BMC Software Inc., Virus Attack, Marimba, Patch Management, Virus, Patches, Cyberthreats, Viruses And Worms, It Management, Security, It service Management
- Webcasts
- Security Patch Management Web Seminar
- This webcast explains how Marimba rapidly detects system vulnerabilities and immediately deploys the most up-to-date security patches for desktops, laptops, servers, and mobile devices. The webcast discusses how patch management works with the Marimba infrastructure and all areas of Marimba products.
- Tags: BMC Software Inc., Webcast, Marimba, It Management, Patches, Digital Media, Security, It service Management, Consumer Electronics, Personal Technology
- Webcasts
- UPMC Automates Critical Processes Tied to Patient Care With Business Service Management
- The University of Pittsburgh Medical Center enjoys a strong national and international clinical and research reputation, drawing patients from throughout the United States and across the globe. The challenge faced was transitioning to paperless patient records across the UPMC system while maintaining high availability across a dynamic IT environment. The...
- Tags: BMC Software Inc., Patient, Business Service Management, UPMC, University Of Pittsburgh Medical Center, It Management, It service Management
- Case studies
- UPMC Implements Business Service Management to Automate Critical Processes Tied to Patient Care
- The University of Pittsburgh Medical Center UPMC enjoys a strong national and international clinical and research reputation, drawing patients from throughout the United States and across the globe. UPMC's IT infrastructure faces the challenge of providing on-demand IT services and high availability of systems. In addition, UPMC initiated a project...
- Tags: BMC Software Inc., Patient, Business Service Management, UPMC, It Management, It service Management
- Case studies
- The NHS Trusts in Gloucestershire Improved IT Support by 60 Percent
- The NHS Trusts in Gloucestershire comprises various hospitals and clinical sites across Gloucestershire County. Understanding the link between quality patient services and IT, the NHS Trusts was looking to consolidate its IT service desks in order to optimize efficiency and resolve patient issues more quickly and effectively. By choosing BMC...
- Tags: Service Desk, BMC Software Inc., Patient, Information Technology, ITIL, It Services, It Management, It service Management
- Case studies
- For a Swedish Savings Bank, Alignment Isn't Just an Objective - It's an Expectation
- ForeningsSparbanken began as a small savings bank in 1828 and has grown to be one of the top Nordic banks. In an increasingly competitive space, the bank faces a vexing challenge: Align customers' IT demands with the bank's overall business goals, all while increasing efficiency, improving customer accessibility and expanding...
- Tags: Bank, BMC Software Inc., Financial Services, It Management, It service Management
- Case studies
- AMT-Credit Agricole Uses BMC Configuration Management to Distribute Its Bore@l Workstation and Manage Applications
- To ensure the effectiveness of its rollout of the latest version of its Bore@l workstation, Association de Moyens Technologiques' (AMT's) goal was twofold - benefit from a remote distribution technology to enable the rapid distribution of updates, and authorize "On-demand" distribution and the follow-up on dedicated applications running on Bore@l...
- Tags: BMC Software Inc., Configuration Management, It Management, It service Management
- Case studies
- Marimba Provides Source Medical With Automated Application Management Solution
- Source Medical is the leading provider of information management solutions for the outpatient healthcare market, with products installed in over 1,700 facilities throughout the United States and Canada, documenting more than 40,000 patient visits every day. Using Marimba's Desktop/Mobile Management products, Source Medical's solutions are scalable, secure, and easy to...
- Tags: BMC Software Inc., Information Management, Solution, Partnership, Marimba, Application Management, Source Medical, It Management, Strategy, Networking, It service Management, Management
- Case studies
- HFC Bank Addresses Software Management Challenges With Marimba's Client Management Products
- HFC Bank, one of the largest independent financial services companies in the UK, is deploying Marimba's Client Management suite to manage more than 4,000 users based in its Head Office, four operations centers, and across its 200-plus UK remote branches. HFC Bank will now be able to automate the enterprise-wide...
- Tags: Software, BMC Software Inc., Marimba, Tools & Techniques, It Management, Management, It service Management
- Case studies
- Monash University Exceeds Service Level Expectations
- Monash University is Australia's largest university with 45,000 students and 7,000 staff members. The Monash University needed to be aware of and have the ability to resolve problems before they affect users; maintain system availability; have the ability to monitor Web sites. Monash University now has a variety of PATROL...
- Tags: BMC Software Inc., Monash University, It Management, It service Management
- Case studies
- Altis Semiconductor Improves IT Productivity and Manufacturing Efficiency: Gains Over 2.6M Euros in Benefits With BMC Software's BSM Solution
- Altis Semiconductor, one of the world's leading manufacturers of electronic components, was founded in 1999. The goal for Altis Semiconductor to centrally manage and monitor its global enterprise IT infrastructure, increase network and server uptime, and improve the efficiency of its manufacturing process. Since the BMC solution has been deployed,...
- Tags: BMC Software Inc., Information Technology, Benefit, Manufacturing, Altis Semiconductor, It Management, It service Management
- Case studies
- CCH Legal Information Services (CCH LIS) Ensures 99.999% Availability
- CCH Legal Information Services provides registered agent services with specialized expertise in guiding customers in how to form, maintain and dissolve a business entity and in alerting customers to critical legal filing requirements. CCH LIS needed a solution that could scale to their growing organization, allow us to monitor systems,...
- Tags: BMC Software Inc., Agent, Information Service, CCH Legal Information Services, It Management, Real Estate, It service Management, Business Operations
- Case studies