birmingham city council

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Birmingham City Council Delivers EDMS and E-government Services on Network Appliance Technology

Birmingham City Council is Europe's largest council, employing some 55,000 staff and providing services to more than one million citizens. The need to conserve space, improve document control/access, streamline workflows, and meet e-government objectives led the council to pursue an Electronic Document Management Solution EDMS. Birmingham City Council deployed an...

Tags: Network Appliance Inc., Council, NetApp, Birmingham City Council, E-government, Storage, Government, Hardware

Case studies

Additional Resources

Birmingham kills desktop Linux project citing runaway expenses

The City Council of Birmingham England terminated a desktop Linux project that was originally planned for 1500 desktop computers in libraries across the city. The reason given for the termination was the high cost of deploying and maintaining Linux. Open source advocates criticized the...

Tags: Birmingham, Birmingham England, Desktop, desktop Linux, Linux

Blog posts 2006-11-20

City of Edinburgh Council Works Towards Delivering Smart City Vision With Infrastructure Optimisation Model

Based in Scotland's capital city, the City of Edinburgh Council provides a range of services from more than 70 principal locations to 480,000 citizens, businesses, and organisations in Edinburgh and Lothian. In 2005, the City of Edinburgh Council embarked on a service-led IT transformation programme with its outsourcing partner BT....

Tags: Edinburgh, City, Vision, Business Structures, Outsourcing, Strategy, Finance, It Operations, Business Operations, Outsourcing & Subcontracting, Management

Case studies 2007-09-01

HP Case Study: Chester City Council

Chester City Council consists of 60 elected councillors and employs 700 people who work from ten buildings in the city. The company was facing problems with servers falling off the old network and its structure made it difficult to find where those problems were coming from. The network was also...

Tags: Hewlett-Packard Co., Network, Chester City Council, Networking

Case studies

TAP Helps Council Improve Learning Facilitation Skills

Leeds City Council is the second largest Metropolitan District Council in the UK, employing approximately 32,000 people, about 10,000 of which are computer users. It was important for Leeds City Council that they retained their team of associate trainers, many of whom have worked for the Council for several years....

Tags: Training, Leeds City Council, Workforce Management, Human Resources

Case studies

Braganca Paulista City Council Reaches Out to Citizens Through New Oracle-Based Web Site

Founded 208 years ago, one of the oldest city councils in Sao Paulo, Braganca Paulista City Council serves 120,000 residents. The council wanted to provide a graphic interface to support a new Web site and deploy a solution that helps create access rules and forms in addition to generating reports...

Tags: Web, Oracle Corp., Council, Web Site, City Council, Web Site Development, Web Technology, Application Servers, Channel Management, Middleware, Enterprise Software, Databases, Internet, Software, Marketing, Data Management

Case studies

Newport City Council Simplifies Content Management and Improves Constituent Service

Newport City Council, the eighth largest authority in Wales, provides a variety of services such as education, leisure, housing, social services, planning, and highways. Newport City Council was keen to maximize the information available to residents and businesses online. To do this, the council realized it needed a content management...

Tags: Oracle Corp., Council, Content Management, Web Technology, Enterprise Software, Software

Case studies 2007-05-01

Alcatel Case Study: Aston Science Park

A partnership between Aston University, Lloyds TSB and Birmingham City Council, Aston Science Park sits on a 22-acre site adjacent to Aston University. Recently, Birmingham Technology decided that an updated telephony system should be installed to support and compliment the many disciplines represented at the Park. They also decided that...

Tags: Alcatel, Amillan, Telecom & Utilities, Business Structures, Telecommunications, Finance

Case studies

Auckland City Upgrades Critical SAP System in Just 9 Weeks

With 1937 staff serving more than 162,000 ratepayers and a population of 401,000, the Auckland City Council is one of the largest in the Australasian region. Keeping such a diverse organisation running smoothly is a complex task. Unlike large companies in the private sector, the council was not able to...

Tags: SAP AG, Enterprise Resource Planning (ERP), Enterprise Software, Customer Relationship Management (CRM), Software

Case studies

South Pacific Capital City Council Replaces Linux for Service, Security, and More

Like other public sector organizations, Noumea City Council relies heavily on its technology to aid delivery of essential services to the populace. However, the city government's management identified that its complex technology environment - a mix of Linux, Microsoft, and other technologies - hampered its ability to introduce new technology,...

Tags: Security, Microsoft Corp., Linux, Government, UNIX, Operating Systems, Open Source, Software

Case studies 2006-09-01

The City of Edinburgh Council Saves US$8 Million in 2007-08 Through Intelligent, Automated Procurement

City of Edinburgh Council wanted to optimize value of US$1.4 billion annual spend through smarter, transparent purchasing, electronic procure-to-pay processes, and efficient, collaborative supplier management and streamline compliance with government and EU public sector procurement legislation while sharing best practices with other local authorities in line with pathfinder council status....

Tags: Public Sector, Sourcing, Oracle Corp., Procurement, Purchasing & Procurement, Business Operations

Case studies 2008-06-01

SAP Case Study: Salford City Council

Salford City Council, situated to the west of the Greater Manchester conurbation, provides just under a quarter of a million residents with their council services and employs 11,500 staff. Previously the council had difficulty in identifying the overall purchasing pattern, as different departments used numerous suppliers. Salford Council recognised that...

Tags: Staffing, Council, SAP AG, Operational Accounting, Finance

Case studies

Southampton City Council Achieves Compliance With the Freedom of Information Act

Southampton City Council is a sizeable Local Authority with sixteen electoral areas covering a large population of 217,455. One of their key challenges has been to implement the measures necessary to comply with their obligations under the Freedom of Information Act. Southampton City Council quickly realised that the key issue...

Tags: Siemens AG, Compliance, Obligation, Southampton City Council, Business Structures, Finance

Case studies

Centralised Management of IT Infrastructure Delivers New Efficiencies for City Council

Helsingborg City Council delivers a range of IT services for employees and local citizens. Its systems were historically managed by 11 departments, each with its own technology supplier. As a result, the architecture comprised multiple Microsoft Windows operating systems and many versions of the same applications. This fragmentation required engineers...

Tags: IT Infrastructure, Information Technology, Microsoft Corp., Helsingborg City Council, Strategy, Remote Access, Management

Case studies

Westminster City Council to Save GBP35 Million (US$65.4 Million)

One of London's largest city councils, Westminster City Council governs more than 220,000 residents and 47,000 businesses that collectively generate 2.2% of the United Kingdom's GDP. Westminster is set to transform service delivery while saving an estimated GBP35 million over 10 years. To achieve this, Westminster City Council installed Oracle...

Tags: Oracle Corp., Westminster, Product Marketing, Operational Accounting, Enterprise Software, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Finance, Software

Case studies

Edinburgh City Council Delivers Papers Online Scheme to the Public

The City of Edinburgh Council was looking to launch its 'Council Papers Online' scheme to the public, allowing them to access all council committee documents - agendas, reports, and minutes - through their website. Additionally, Community Councils and Local Development Committees had to have piles of paper delivered for meetings...

Tags: Datum International, Edinburgh City Council, KnowledgeWorker, Document Management, Content Management, Managerial Accounting, Groupware, Enterprise Software, Software, Finance

Case studies 2007-10-04

City Council's New Integrated System Saves Time and Improves Customer Service

Derby City Council provides a range of services for the residents of the central England city of Derby. When residents call with service requests, customer service advisers from the Council provide them with information and set up appointments for specialist officers to carry out work. The advisers had been using...

Tags: Customer Service, Resident, Advisor, Microsoft Corp., Derby City Council, Product Marketing, Customer Relationship Management (CRM), Investment, Enterprise Software, Marketing, Software, Finance

Case studies

Wellington City Council Secures Enduring Gains With IBM Global Financing

When Wellington City Council decided to modernise its ageing fleet of 1,200 personal computers, it sought an enduring solution that would preserve gains well into the future. IBM Global Financing provided the council with an affordable, flexible and efficient financing solution that places a new personal computer or notebook on...

Tags: Financing, IBM Corp., Investment, Financial Accounting, Finance

Case studies

Hull City Council Leverages Spatial Assets to Boost Responsiveness and Transform Disaster Management

Hull City Council wanted to maximize use of location-based asset information for users within council departments and the general public and comply with the "Transformational Government - Enabled by Technology" initiative to build services around the needs of citizens while releasing resources for "Frontline" services. The challenge was to accelerate...

Tags: Asset, Oracle Spatial, Oracle Corp., Disaster Management, Asset Management, Disaster Recovery, Operational Planning, Business Operations, Data Management

Case studies 2008-04-01

Coventry City Council Cuts Overhead by US$414,000 by Migrating 24% of Spend to Online Purchasing

Coventry City Council provides local government services to 306,000 residents and businesses in the United Kingdom's eleventh largest city. Coventry City Council wanted to streamline and e-enable financial and purchasing processes following a government Best Value Review assessment and improve budget management and gain advance visibility of spending by introducing...

Tags: Oracle Corp., Council, Coventry City Council, Channel Management, Government, Operational Accounting, Marketing, Finance

Case studies 2008-02-01