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- Bergen County Utilities Authority Improves Public Relations by Implementing New Speech System
- The Bergen County Utilities Authority BCUA is a public utility providing sewage disposal for 46 municipalities, as well as solid waste services for 70 municipalities, in Bergen County, New Jersey. The BCUA's new system needed to meet several criteria such as incorporate over 150 names and departments and monitor and...
- Tags: Municipality, Avaya Inc., Bergen County Utilities Authority, Speech Recognition, Public Relations, Monitors & Displays, Emerging Technologies, Marketing, Corporate Communications, Hardware, Components
- Case studies
Additional Resources
- Bergen County Technical Schools: Opening Up to the World - Through a New World of IP Videoconferencing
- Located in a high-income region of New Jersey, Bergen County Technical Schools BCTS emphasizes a technology-based, career-focused curriculum. To strengthen its global commitment and technology focus, BCTS installed its first videoconferencing system some years ago. The school decided to take the "next step" in videoconferencing, which would fully enable: live...
- Tags: IP Videoconferencing, Video Conferencing, IP, Cisco Systems Inc.
- Case studies
- The City of Bergen Turns to SUSE LINUX for One of the Largest Linux Migrations in Europe, Consolidating Its Hardware by 80 Percent
- Bergen, the second largest city in Norway, is centrally located by the North Sea. With nearly 50,000 users, the City of Bergen needed a stable, secure and cost-effective IT infrastructure to provide better municipal services to its citizens. The City also wanted to migrate its Oracle database servers from UNIX...
- Tags: SuSE Linux Enterprise Server, Migration, SuSE Linux, SuSE, Linux, Open Source, UNIX, Operating Systems, Servers, Software, Hardware
- Case studies
- County Council Improves Internet Security With Integrated, Easy-to-Manage Solution
- Warwickshire County Council provides a range of services for the citizens of Warwickshire, a county in central England. The ICT Development Service of the Warwickshire Local Authority provides IT solutions to the 250 schools in the county. In 2006, the national government asked all local authorities to improve Internet monitoring...
- Tags: Information Technology, Microsoft Corp., Internet Security, Information And Communication Technology, County Council, Warwickshire County Council, Internet, Strategy, Network Security, Security, Management, Networking
- Case studies 2007-08-08
- One County's GIS Success Story: Conway County
- The officials in rural county named Conway decided to develop a Geographic Information System GIS to benefit utilities such as water and sewer systems. Since Conway County desired and needed a well-developed GIS, it realized that accurate street and road data needed to be gathered for the county. The county...
- Tags: County, GIS, Software
- Case studies
- Novell Case Study: City of Bergen
- Bergen, the second largest city in Norway, is centrally located by the North Sea. The City's educational network, which serves 32,000 students and 4,000 teachers, was outdated and difficult to manage with 100 servers, one in each of its schools. The City also wanted to migrate its Oracle database servers...
- Tags: Novell Inc., SuSE Linux Enterprise Server, SuSE Linux, SuSE, City, Linux, Open Source, Servers, UNIX, Operating Systems, Databases, Software, Hardware, Enterprise Software, Data Management
- Case studies
- Florida's Hillsborough County Water Resource Services Selects Oracle Utilities Applications to Enhance Customer Service
- Hillsborough County Water Resource Services wanted to offer new programs and services to their customers. Their customer base has nearly doubled since 1998. Hillsborough County Water Resource Services selected Oracle Utilities Customer Care and Billing and Oracle Utilities Customer Care and Billing Business Advisor to help improve service to its...
- Tags: Customer Service, Oracle Corp., Utilities Application, Vertical Industries, Customer Relationship Management (CRM), Telecom & Utilities, Enterprise Software, Software
- Case studies
- Norfolk County Council Saves Thousands of Pounds a Year Through Process Efficiencies
- Norfolk County Council, the local authority for Norfolk, United Kingdom, provides a wide range of services for people who visit or live, work, or do business in the county. The county wanted to replace aging, costly, heavily customized systems running on an expensive mainframe with a modern, integrated system. The...
- Tags: County, Oracle Corp., Payroll, Operational Accounting, Finance
- Case studies
- performancesoft Case Study: County of San Diego
- In late 1999, the County of San Diego County embarked on a journey to install an Enterprise Resource Planning ERP system. To assist the County of San Diego with their performance management implementation, the County engaged the services of Computer Sciences Corporation CSC. During the software selection process, CSC assisted...
- Tags: Computer Sciences Corp., San Diego, Performancesoft, Performance Management, Business Intelligence, Tools & Techniques, Human Resources, Workforce Management, Enterprise Software, Software, Data Management, Management
- Case studies
- Avaya Case Study: Orange County, Florida
- Orange County, Florida encompasses an area of over 1,000 square miles and 13 towns and cities. The county wanted to centralize administration as well as to have all County agencies on one network. Orange County is a long-time Avaya customer. The County has Avaya Communication Manager Software running on Avaya...
- Tags: Orange PCS, Avaya Inc., Orange County, County, Workforce Management, Advertising & Promotion, Human Resources, Marketing
- Case studies
- Computacenter Case Study: Northamptonshire Police Authority
- Northamptonshire Police Authority NPA serves more than 600,000 people living within the county. When NPA began to have such concerns about its legacy network, it knew it had to act. The challenge was to provide a cost-effective, secure communications infrastructure that could handle increasing levels of traffic and support email,...
- Tags: Computacenter, Northamptonshire Police Authority, Networking
- Case studies
- Domino 3D (exe)
- Domino 3D is challenging variant of the classic Domino. 10 games were included into this package: Draw Game, Goat, Block Game, Sebastopol, All Fives, All Threes, All Fives and Threes, Muggins, Bergen and Double Bergen. You play against one, two or three computer opponents. It offers sound, a lot of...
- Tags: 3D, IBM Lotus Domino, Domino 3D, E-mail Servers, Groupware, Enterprise Software, Software
- Software downloads 2006-03-31
- Guide: How to Participate in the Pima County Procurement Process
- County procurement processes are defined by Arizona State Statutes, Pima County Board of Supervisors Policy and the Pima County Procurement Code. The Pima County Procurement Department is dedicated to promoting the conservation of public funds and conducting its Procurement processes in a fair, open and equitable manner. The purpose of...
- Tags: Procurement, Pima County Procurement Department, Purchasing & Procurement, Business Operations
- White papers 2004-11-08
- Staffordshire Connects Delivers Improved Public Services
- Determined to demonstrate true collaborative working in the cause of better service to local citizens in the county of Staffordshire, United Kingdom, the county council, eight district councils, and the unitary authority of Stoke-on-Trent all contributed funds to set up the Staffordshire e-Government Partnership under the name Staffordshire Connects. The...
- Tags: County, Oracle Corp., Council, Staffordshire, E-government, Purchasing & Procurement, Customer Relationship Management (CRM), Enterprise Software, Government, Business Operations, Software
- Case studies
- Novell Case Study: Essex County, Canada
- Essex County is Canada's southernmost county - at the same latitude as northern California - and it is one of the most agriculturally productive counties in the country. The IT staff at Essex County stays focused on reducing costs and making the most of its investments. To reduce costs and...
- Tags: Novell Inc., County, Essex County, Linux, Open Source, UNIX, Operating Systems, Servers, Software, Hardware
- Case studies
- Nortel Networks Case Study: Hertfordshire County Council
- Hertfordshire County Council is one local authority that most definitely thinks 'Business'. Its 'The way we work' initiative is designed to enable more than 4,000 staff at the Council to operate like a cutting-edge enterprise, with greater flexibility and enhanced collaboration in order to meet the needs of its constituents...
- Tags: Nortel Networks Corp., Hertfordshire County Council, Nortel Ethernet Routing Switch 8600, Nortel VPN Gateway 3050, Ethernet, VOIP, Networking, Network Technology, Telecommunications
- Case studies 2008-02-12
- County - City GIS for DeKalb County and the Cities of Auburn, Butler, and Garrett, Indiana
- Just as Auburn was innovating automobiles in the '20s and '30s, the town continues to innovate today in ways more often seen in larger cities. As the county seat of DeKalb county, Auburn has partnered with the county government and other nearby towns to provide better taxpayer services through shared...
- Tags: County, Environmental Systems Research Institute Inc., GIS, Government, Software
- Case studies
- City of Bergen Selects Linux on IBM Blade Server Technology, for Cost Savings
- Bergen, located on the North Sea coast, is Norway's second city, with a population of some 250,000. The company wanted to simplify IT infrastructure serving 100 schools; deliver a flexible, highly-available IT environment to support students and teachers. As a solution the company consolidated more than 100 file, print and...
- Tags: Linux, Blade Server, SuSE Linux Enterprise Server, IBM Corp., Servers, Blade Servers, Utility Computing, Open Source, Hardware
- Case studies
- Dakota County 2005 Strategic Technology Plan
- Dakota County recognizes that quality information services are a key contributor to the County's vision of creating a premier place for the citizens to live and work. Dakota County is committed to leveraging technology to enable County staff to provide effective, efficient, and responsive service and for citizens to actively...
- Tags: Citizen, Vision, Dakota County, Government, Strategy, Management
- White papers 2005-05-31
- A "Connected Community," Kane County, Illinois Improves Public Safety, Delivers Services More Effectively, and Stimulates Economic Development
- With a new network that supports both voice and data, Kane County, Illinois, has transformed its business processes for delivering services to constituents. Safety has improved because the county can instantly connect decision-makers in various locations during emergencies. Service effectiveness has increased because the county call center can handle more...
- Tags: Illinois, Safety, Cisco Systems Inc., Connected Corp., Service Effectiveness, Call Centers, Operational Planning, It Operations, Business Operations
- Case studies
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