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- IBM Case Study: Belgacom SA
- Belgacom SA is the leading supplier of global telecommunications solutions in the Belgian market. The Belgacom group' services include local, intercity and international voice and data services, cellular telephone services, satellite services, carrier services and all Internet-related services. The challenge was to improve customer service and streamline business processes. The...
- Tags: IBM WebSphere Portal Server, Belgacom, IBM Corp., Belgacom SA, Middleware, Enterprise Software, Software
- Case studies
Additional Resources
- CRM Evolution at Belgacom
- Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. By replacing a plethora of non-integrated sales and case management systems with a single CRM system, Belgacom will achieve a centralised view of all customer interactions regardless of the customer's preferred choice of channels...
- Tags: PeopleSoft Inc., Belgacom, CRM, PeopleSoft CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies
- CRM Evolution at Belgacom
- Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. In order to achieve enhanced customer service, Belgacom, Belgium's leading telecom supplier needed to implement a customer relationship management CRM architecture that would provide a centralized view of all customer interactions regardless of the...
- Tags: PeopleSoft Inc., Belgacom, CRM, Customer Relationship Management (CRM), Telephony, Advertising & Promotion, Fax, Telecom & Utilities, Enterprise Software, Telecommunications, Software, Networking, Marketing
- Case studies
- One-Stop Communications Network: Cisco Helps Belgacom Deliver Converged Services
- Service Provider Belgacom partners with Cisco to bring converged services to SMB customers in Belgium.
- Tags: Network, Cisco Systems Inc., Belgacom
- Webcasts 2006-05-03
- SAS IT Resource Management Solution Closely Monitors IT Infrastructure
- The efficient management of IT equipment is absolutely essential to achieve business success these days. This is particularly true when the IT infrastructure is as large as that at Belgacom, Belgium's principal telecom operator. Accurate and complete information about capacity usage systems is essential for proper management of the company's...
- Tags: Information Technology, SAS Institute, Belgacom
- Case studies
- A Cisco Converged Platform Spearheads Belgacom's IP Strategy for the SMB Market
- Belgacom is the leading telecommunications company in Belgium and a market leader in areas such as retail and wholesale fixed line telephony services, mobile communications services, and broadband data and Internet services. As the leading Belgian telecommunications provider, Belgacom has to achieve a fine balance between protecting its core business...
- Tags: Telephony, IP, Cisco Systems Inc., Belgacom, Small And Medium Business, Smb/Sme, Telecom & Utilities, Telecommunications, VOIP, Networking
- Case studies
- Telecommunications Giant Belgacom Opts for SAP to Optimize All Purchasing Processes
- In spite of its success and an annual turnover of some £5.22 billion, Belgacom NV needed to streamline its purchasing processes. For certain items, the administrative and logistics costs were often higher than the purchase cost. This leading Belgian telecommunications company chose SAP Enterprise Buyer - a key application within...
- Tags: Logistics, SAP AG, Telecommunications, Belgacom, Supply Chain, Customer Relationship Management (CRM), Purchasing & Procurement, Channel Management, Enterprise Software, Business Operations, Software, Marketing
- Case studies
- Leading Belgian Telco Provider Tackles Performance Problems and Enhances Customer Satisfaction With Symantec
- The leading Belgian telecommunications company Belgacom was challenged with patchy performance from its Oracle database. Valuable time was lost while attempts were made to identify the problem. Step forward VERITAS i3 for Oracle. By deploying this powerful application performance management solution, Belgacom was able to identify and overcome the database...
- Tags: Symantec Corp., Performance, Customer Satisfaction, Belgacom, Application Performance Management, Performance Management, Storage, Databases, Human Resources, Workforce Management, Hardware, Enterprise Software, Software, Data Management
- Case studies
- Oracle Case Study: Belgacom
- Belgacom is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services and broadband data, and internet services. The Proprietary systems did not support moving to SOA for standards compliance and handling reuse exceptions. They...
- Tags: Oracle Corp., Belgacom, Operational Planning, Telecommunications, Telecom & Utilities, Service-Oriented Architecture (SOA), Business Process Automation, Hardware Upgrade, VOIP, Middleware, Business Operations, Web Services, Enterprise Software, Software, It Operations, Hardware, Networking
- Case studies
- SQL Server take ownership
- HiThis week, an external consultant ran a script on our SQL Server with a owner right on one database and no SA rights. The SA password was kind of impossible to break, something like '9dkchal$1SDxka12356k*a!h'. But with only rights on his DB and a script, he take ownership of the...
- Tags: Databases, Enterprise software, werewolf_@..., Microsoft SQL Server, SA password, server
- Discussion threads 2007-04-25
- PDF Content Split SA (zip)
- PDF Content Split SA Stand Alone version can split on text information within the PDF, This is an ideal product if you had for example a PDF statement that needed splitting up on account number, PDF Content Split SA would do this with ease by searching for words within the...
- Tags: Traction Software Inc., Adobe PDF
- Software downloads 2008-05-08
- IPSec Related Question-ConnID and Flow Id
- With each isakmp sa there is a connection ID.And with each ipsec sa(inbound/outbound),there is connection ID and Flow ID.Can anyone elaborate on this?As for why it is used and how it is generated?
- Tags: VPNs, Network security, rane_gourav@..., IPSec
- Discussion threads 2007-07-23
- Multicast Source Discovery Protocol SA Filter Recommendations
- Multicast Source Discovery Protocol MSDP Source-Active SA messages contain (source, Group (S,G)) information for Rendezvous Points RPs called MSDP peers in Protocol Independent Multicast Sparse-Mode (PIM-SM) domains. This mechanism allows RPs to learn about multicast sources in remote PIM?SM domains so that they can join those sources if there are...
- Tags: Domain, Cisco Systems Inc.
- White papers 2005-08-04
- ON SQLSERVER
- HOW TO RESTRICT THE ENTERPRISE MANAGER USING THE SA BUT THE APPLICATION RUN CORRECTLY. I WANT TO PLACE THE PASSWORD FOR OPENING THE ENTERPRISE MANAGERHmmPuzzled.Enterprise has no security on opening that's on the servers you register on it.Each of those has a password.So do you wish to remove the sa...
- Tags: VVS@..., Enterprise Manager
- Discussion threads 2007-05-24
- SA Report Series for FortiGate (exe)
- SA Report Series software provides comprehensive security analysis report, with FortiGate protection; give you more secure information environment and easier management. Re-experience your ASIC device with our software now. This software come with the following features real-time console, comprehensive report, cross platform, support multiple DBMS, and internationalization.
- Tags: Software, Vincent Chen, SA Report Series Software, ASICs, Tools & Techniques, Semiconductors, Hardware, Management
- Software downloads 2006-03-01
- Polish Manufacturer Cuts Analysis Period From Days to Hours With Microsoft Products
- To keep pace with growing demand for its products, Polish manufacturer Armatura Krakow SA KFA SA needed to integrate its information management and communication systems. Its existing infrastructure, based on a number of disparate, manual solutions, was inadequate to deal with the abundance of information generated by the sales team....
- Tags: Microsoft Corp., Analysis
- Case studies
- Media Converter SA Edition (exe)
- Media Converter SA Edition application supports mp3, ogg, wav, wma, 3g2, 3gp, avi, flv, m4v, mov, mp4, mpg, mpeg, rm, and wmv. It's possible to convert your files for the PS3 and many mobile devices. It has also an integrated video downloader to download your favorite Web movies (for example...
- Tags: Video, Pascal Beyeler, Corporate Communications, Digital Video, Digital Media, Digital Music, Marketing, Personal Technology, Consumer Electronics
- Software downloads 2007-06-26
- SA Eagle Enhances Backup Reliability and Disaster Recovery, While Reducing Ongoing Tape Costs With HP StorageWorks 6000 Virtual Library System
- SA Eagle, like all insurance companies, is dependent on its data and customer records. The company must be able to back up and restore all its data for its daily functioning, as well as to help with insurance investigations, and to meet disaster recovery regulatory requirements. But SA Eagle was...
- Tags: Hewlett-Packard Co., HP StorageWorks, Disaster Recovery, SA Eagle, Backups, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- Solomon Mutual Bank Runs an Identity-Aware Business With BMC CONTROL-SA/Directory Manager
- Solomon Mutual Bank Inc., is a powerful private finance service company with a solid base in Korea. In mid-2003, Solomon Mutual Bank transitioned from a client/server environment to a Web-based interface to meet growing customer demand for online banking services. With this broader access through the Web came the need...
- Tags: Bank, BMC Software Inc., Web, Aware, Online Banking, Identity, Banking, E-business/E-Commerce, It Management, Financial Services, Internet, It service Management
- Case studies
- New HP Integrity NonStop Solutions: Working NonStop Around the World
- The attendee of this webcast will learn how Home Depot, GE Healthcare, Belgacom, CME, Bon-Ton Stores & CEKAB use HP Integrity NonStop Solutions to speed growth, reduce costs & mitigate risks, by being up and running, 24/7.
- Tags: HP Integrity, Hewlett-Packard Co., Vertical Industries, Benefits, Healthcare, Digital Media, Strategy, Enterprise Software, Software, Human Resources, Consumer Electronics, Personal Technology, Management
- Webcasts 2007-01-01
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