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Additional Resources
- Static Becky Backup (exe)
- Becky Backup is a backup tool which can backup your email and news messages, accounts, rules, contacts, junk mail settings, calendar, stationery, signatures and all Personal Settings into an archive from Becky and restores the Becky data from backup archive. This backup tool is very easy to use, a wizard...
- Tags: StaticBackup, Becky Backup, Backups
- Software downloads 2008-05-23
- Becky Internet Mail (exe)
- Becky is a multifeatured email client with a Windows Explorer look and feel. Becky lets you manage multiple accounts and offers MIME compatibility, text editing, mailbox management, and reminder capabilities. It also supports clickable URLs and email addresses within messages and features a Draft Box where you can store incomplete...
- Tags: Message, RIM-Arts Software Laboratory, Becky, E-mail, Internet, Microsoft Windows, Online Communications, Operating Systems, Software
- Software downloads 2008-04-09
- Top support tech resources: Best of Becky Roberts
- Longtime TechRepublic contributor Becky Roberts is well acquainted with the ups and downs of the IT industry, having worked in the field for more than 16 years. Her knack for offering pragmatic advice on solving technical problems and dealing with users effectively and tactfully -- delivered with a healthy dose...
- Tags: Strategy, Management
- Download resources 2007-04-04
- Top 10 signs you're getting burned out on your support tech job
- Ever wondered what happened to that can-do, users-are-god, I-exist-only-to-serve-you attitude of your early days as a support tech? Maybe you're suffering from a touch of burnout. Becky Roberts put together this slightly skewed list of symptoms to watch out for. We all have good days and bad...
- Tags: Job, TechRepublic Inc., Recruitment & Selection, Keyboards, Human Resources, Workforce Management, Hardware, Peripherals
- Download resources 2006-01-23
- Top support tech resources: Best of Becky Roberts
- http://downloads.techrepublic.com.com/abstract.aspx?docid=289996After you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content Team
- Tags: JodyGilbert
- Discussion threads 2007-04-04
- 10 signs that you aren't cut out to be a support tech
- So you want to be a computer support technician. Or perhaps you are one already, but you can't decide whether you're just having a bad week or you're really not cut out for the job.The ability to do well in any job and to enjoy it depends to a certain...
- Tags: Tech, Blog, Blogging, Internet
- Download resources 2007-08-20
- 10 ways to train your boss to give you the support you need
- Got a lousy boss? Never gives you guidance or the praise you so richly deserve? Never takes you to lunch? Worse, do you sometimes get the impression that your boss doesn't even remember you exist? If you think there's nothing you can do about it, think again. Instead of wasting...
- Tags: Strategy, Management
- Download resources 2006-06-29
- 10+ user complaints about IT support
- Being a support pro can entail a fairly high level of aggravation, some maybe a lot of which can be laid at the doorstep of the very customer you serve: the end user. But it helps to take a step back occasionally and consider the situation from the user's perspective,...
- Tags: TechRepublic Inc., Performance, Information Technology, Performance Management, Strategy, Human Resources, Workforce Management, Management
- Download resources 2005-06-06
- Confessions of an IT pro: My nine biggest professional blunders
- What's the worst mistake you ever made during your IT career? Was it as bad as deleting all the VP's files... irretrievably? How about modifying a payroll program so that nobody received any overtime pay? IT pro Becky Roberts has spent the past 16 years building a solid tech career,...
- Tags: Information Technology, ImageSkill, IT Pro Becky Robert, Professional Development, Strategy, Career, Management
- Download resources 2006-07-12
- Solutions to the top ten peeves of a support tech
- It's easy to fall into a pattern of complaining about work annoyances and assuming there's nothing you can do about them. But IT pro Becky Roberts--who recently shared her top ten peeves about being a support tech--decided to look for ways to ease some of her on-the-job aggravations. In this...
- Tags: TechRepublic Inc., Information Technology, Strategy, Branding, Management, Marketing
- Download resources 2005-05-23
- The worst foods to eat over a keyboard (and the best ways to clean up the mess)
- We caution our users about the consequences of snacking while typing--and then, of course, we turn around and do it ourselves. Whether it's a second breakfast, a desperately needed sugar buzz, or cold pizza on the fly, bits and pieces inevitably find their way into the keyboard. Not surprisingly, some...
- Tags: Food, Keyboards, Hardware, Peripherals
- Download resources 2005-05-03
- Email Password Recovery Master (zip)
- Email Password Recovery Master will retrieve any lost or forgotten email account password, which has been cached by such popular mail clients as Eudora, The Bat, Becky, IncrediMail, Gmail Notifier, Group Mail Free, and PocoMail. Users will only need to start the program and it'll automatically retrieve and display all...
- Tags: Password, Recovery, E-mail, Online Communications
- Software downloads 2007-03-05
- 10 signs that it's time to look for a new job
- Making a job change can be a life-altering decision, often requiring considerable courage and a leap of faith--but it's easier if you're convinced it's the right thing to do. Having just made a major career shift herself, IT pro Becky Roberts put together a list of factors that helped guide...
- Tags: Job, Sign, Recruitment & Selection, Professional Development, Human Resources, Workforce Management, Career
- Download resources 2006-08-29
- 101 uses for canned air: The complete list
- IT pro Becky Roberts recently came up with a list of 26 creative uses for the humble product known as canned air. Falling a little short of the '101 uses' target, she challenged her peers to contribute their own ideas to help reach that goal. And fueled by inventive spirit...
- Tags: TechRepublic Inc., Strategy, Management
- Download resources 2005-06-14
- The top 10 peeves of a support tech
- If you've spent even a little time in the tech support biz, you're bound to have a list of special aggravations that drive you crazy on a semi-regular basis. Like users who deny all responsibility for the 'mysterious' appearance of unsupported software on their machines. Or the executive who insists...
- Tags: TechRepublic Inc., Tools & Techniques, Strategy, Management
- Download resources 2005-04-21
- 10 midyear resolutions for support techs
- Olduvai and Tristram?I didn't know Becky was a DOOM and Diablo fan! Well, I'm off to Terokkar Forest to farm some Netherweb Spider Silk or maybe to the Elemental Plateau in Nagrand for a few primals. Papa needs an epic flying mount!RE: 10 midyear resolutions for support techs#1 What...
- Tags: PRODUCTIVITY, Bill Detwiler - TechRepublic, user story
- Discussion threads 2007-07-10
- Best of the blocked: Which e-mail attachments are on your hit list?
- If you're tired of seeing your e-mail server buried in an avalanche of recreational attachments, take a look at one tech's growing zero-tolerance block list. Movies, music, and the never-ending assortment of other extracurricular attachments are the bane of most corporate e-mail systems, especially when an effective...
- Tags: E-mail Attachment, E-mail, Online Communications
- Download resources 2005-08-26
- Real Estate Newcomer Scores Sales With HP Technology
- Becky Robertson is an award-winning Realtor with Prudential Georgia Realty. With her professional-quality presentations and HP iPAQ hw6515 Mobile Messenger in hand, she meets next with potential buyers. The handheld PC is her cell phone, wireless e-mail center, GPS-powered direction finder - even digital camera - rolled into one. A...
- Tags: Hewlett-Packard Co., Handheld Computer, Becky Robertson, GPS, Tablets, Digital Cameras, Handhelds, Real Estate, Digital Photography, Sales Strategy, Desktops, Consumer Electronics, Personal Technology, Hardware, Notebooks & Tablets, Business Operations, Sales
- Case studies
- Advanced Mailbox Password Recovery (zip)
- A program to recover login and password information stored locally for most popular e-mail clients: Microsoft Internet mail and news, Eudora, TheBat, Netscape Navigator/Communicator mail, Pegasus mail, Calypso mail, FoxMail, Phoenix mail, IncrediMail, @nyMail, QuickMail Pro, MailThem, Opera mail, Kaufman Mail Warrior, Becky Internet mail. Also includes POP3 and IMAP...
- Tags: Password, Recovery, Mailbox, ElcomSoft
- Software downloads 2004-09-23
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