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- Bank of America is a bank holding company and a financial holding company. Through its banking subsidiaries and various nonbanking subsidiaries throughout the U.S. and...
- Bank of America Corp. company page on BNET »
TechRepublic Resources
- Cisco Helps Bank of America Set "Higher Standards" With a Multiservice Optical Network
- Bank of America Corporation is the second-largest bank in the World with offices in 150 countries. Both as a result of its acquisitions and the legacy status of previous implementations, Bank of America's core network had become an obstacle to the company's goal of offering superior service to both existing...
- Tags: Bank Of America Corp., Optical Network, Network, Cisco Systems Inc., Standards, Networking
- Case studies
- Customer Perspective: BMC MAXM Database Advisor for IMS at Bank of America
- The attendee of this webcast will learn how one large IMS customer implemented BMC MAXM Database Advisor for IMS. The presenter of this webcast explains why the product was implemented and how it saves time and resources.
- Tags: BMC Software Inc., Bank Of America Corp., Advisor, IBM IMS, It Management, It service Management
- Webcasts
- NICE Systems Case Study: Bank of America
- The Bank of America contact center infrastructure is 10,000 agents strong with 33 sites that handle a combined 78 million calls annually. Earlier, the bank sites used a combination of automated workforce management systems and manual processes. The workforce management structure was not leading to the results that they needed...
- Tags: Bank, Bank Of America Corp., NICE Systems Ltd., Bank Of America Contact Center Infrastructure, Workforce Management, Recruitment & Selection, Human Resources
- Case studies
- Bank of America Division Automates Forecasting, Cuts Time on Reports by 98 Percent
- Bank of America offers financial services targeted to commercial and individual consumers. The Consumer Real Estate CRE Division of Bank of America provides mortgage loans to homebuyers, and adjusts its staffing levels according to fluctuating interest rates and real estate. But manual data collection and analysis were slow and inaccurate,...
- Tags: Bank Of America Corp., Microsoft Corp., Forecasting, Mortgages, Sales Force Management, Databases, Enterprise Software, Finance, Capital Structures, Sales, Software, Data Management
- Case studies
- Bank of America (Asia): Sun Powers Wireless Banking System
- Bank of America has launched Hong Kong's first wireless banking service, allowing customers to use their WAP-enabled mobile telephones and PDAs for a variety of information and transaction services. 724's Financial Services Platform FSP provides the platform for mobile banking and brokerage capability and, when combined with EdgeMatrix's Xgate, is...
- Tags: Bank Of America Corp., Mobile, Sun Microsystems Inc., Advertising & Promotion, Banking, Wi-Fi, Wireless, Marketing, Financial Services
- Case studies
- Sun Case Study: Bank of America (Asia)
- Bank of America Asia is a subsidiary of Bank of America Corporation, one of the world's leading financial services companies. The challenge was to provide customers with a convenient new channel for conducting banking business, offer anytime, anywhere information and services for people on the go and provide reliable, secure...
- Tags: Bank Of America Corp., Sun Microsystems Inc., Banking, Financial Services
- Case studies
- Why do people still fall for Phishing scams?
- I got the same ones, but not as many as youAnd, I know. It was a waste of my time, but I went to Bank of America's web site and reported the emails. Even went to the trouble of saving the email to a file, and opening it...
- Tags: E-mail, DanLM, Bank of America Corp., phishing
- Discussion threads 2007-09-23
- At BofA, IT Becomes a Business Partner
- Toward the end of 2003, Bank of America had 246,000 desktops and laptops, 30,000 servers, 14 major data centers and 29 major and 33 minor network hubs. The problem was that it was all scattered. The bank turned to IT Service Management ITSM principles to get this daunting job done....
- Tags: Bank Of America Corp., Partnership, Information Technology, Jupitermedia Corp., Service Level Management, It Services, ITIL, Data Centers, It Operations, It service Management, Storage, Hardware, Data Management
- White papers 2005-09-20
- Banks rated for ID theft
- Link to scorecard....It would have been nice to see a link to the ranked list, or better yet, the scorecard.Didn't Bank of America have an incident not long ago?I recall how thousands of account numbers and other personal information was compromised and was feared to have fallen into the hands...
- Tags: Phishing, Cyberthreats, Web site development, SECURITY, SQL_Joe, Bank of America Corp.
- Discussion threads 2006-09-27
- On-demand computing was hype: Grid computing delivers
- Mark Vernon reports on Bank of America's implementation of global grid computing. Why is it better than the on-demand model of utility computing? He weighs in with this analysis. A couple of years back, there was much talk of utility computing—that is, access to computing power that...
- Tags: Mark Vernon, Utility computing, IT Management, Network technology, grid computing, Andy Sturrock, Bank of America Corp., grid, on-demand, on-demand computing, Financial Service IT Newsletter, Bank, Sturrock, It service Management, Networking
- Technical articles 2005-08-16
- Bank of America loses a million customer records
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today! By ...
- Tags: Bank of America Corp., tape
- Technical articles 2005-02-28
- Bank of American fights phishers but malicious insiders pose greater threat
- Bank of America is rolling out a new security measure tofight phising scams. The new SiteKey system uses images and text to reassurecustomer they are using a genuine Bank of America Web site.While I'm glad Bank of America is taking steps to protecttheir customers from phishing attacks, I'm more concerned...
- Tags: bank, Bank of America Corp., phishing
- Blog posts 2005-05-31
- 2-factor, 2-way authentication - the death knell for phishers?
- Assuming that this technique is sufficiently widely adopted, what impact will it have in the long run?While the immediate impact would most likely be the realization of the desired goal, how might phishers and their ilk adapt, ultimately either defeating this measure or devising new avenues of attack?==================================================May 26, 2005...
- Tags: bank, Bank of America Corp., deepsand, Dubbed SiteKey, fraud, id theft, off-topic, pharming, phishing
- Discussion threads 2005-05-31
- Cisco notches new Net phone deal
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today! By ...
- Tags: VOIP, Telecom & Utilities, TELECOMMUNICATIONS, Internet phone, Cisco Systems Inc., Bank of America Corp., phone, Cisco IP
- Technical articles 2004-09-28
- Bank of America loses a million customer records
- Bank of America loses a million customer recordsarticle rootTime to send CIO's to prisonIf those tapes weren't encripted, then that CIO should end up behind bars. IBM has had hardware encryption to handle this kind of problem for over 20 years. The same applies to "lost laptops" containing critical customer...
- Tags: Bank of America Corp., BillFerreira, disk, tape
- Discussion threads 2005-02-28
- Discussion on optimizing network bandwidth
- Bank of America has signed a deal to deploy 180,000 Cisco IP telephones over the next three years. In recent months other major companies have also signed up with Cisco to replace standard phone lines with VoIP. In your mind, does this further legitimize VoIP?http://itpapers.techrepublic.com/abstract.aspx?scid=47&docid=99435yesyes, voip is the way to...
- Tags: Bank of America Corp., Discussion, Internet, Jason Hiner, network, networking, VoIP
- Discussion threads 2004-10-07
Additional Resources
- In Search of a Better Banking Experience
- With the web becoming a preferred channel of convenience for many of its customers, Bank of America knew that it had to make finding what customers are looking for easy and fast. In 2000, after evaluating and piloting various search engines, Bank of America selected the InQuira self-service search solution....
- Tags: InQuira, Banking, Financial Services
- White papers 2004-12-06
- Novell Case Study: CIBC Development Corporation
- CIBC Development Corporation, a wholly owned subsidiary of the Canadian Imperial Bank of Commerce, is one of Canada's leading commercial property owners, managers and investors. In early 1998, CIBC Development Corp. began making changes to its technology infrastructure. They needed a system with integrated hardware support, one that would support...
- Tags: Novell Inc., Commercial Property, Financial Services, Networking
- Case studies
- Connecting Kiwis With Services
- What if a person had to create a new bank? How would he or she quickly bring the bank online with the kind of IT services it takes to support a bank? What would one do to keep the bank competitive and keep it moving forward? Kiwi Bank has been...
- Tags: Bank, Financial Services
- Webcasts
- Success Story: People's Bank
- Bridgeport-based People's Bank is one of Connecticut's largest banks. To support its growth and provide the level of service that customers demand, People's Bank relies on its complex and highly regulated IT infrastructure. The bank recognized that they were spending far too much time on manual processes and various other...
- Tags: Bank, Financial Services
- Case studies
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